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Cpap.com
- Medical Supplies
- Stafford, TX
About this business
Location details
13235 N Promenade Blvd, Stafford, TX, 77477, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I experienced very efficient service when ordering my CPAP and mask. The units I wanted were in stock and shipped the day I placed the order. When I discovered that I did not like the mask I had ordered, the customer service representative, Lewis, promptly gave me a credit and ordered a different mask for me. Everyone I dealt with at CPAP.com was pleasant and helpful. I would recommend them to anyone looking for this type of equipment.
Business response:
Hi Esther, We're glad to hear that you received the prompt and pleasant service you deserve! Thank you in advance for all recommendations and we hope to hear from you again soon.
Erica helped me with everything and was very polite and fast at getting me any info i needed.
Business response:
That's awesome! Thank you for sharing your experience with us. Please let us know if there is anything else we can assist you with.
I ordered items from CPAP.com today and the woman who helped me order was excellent. She was very nice and knew the products well. I will shop at CPAP in the future and recommend the company to my friends and patients because of this woman's great service and kindness. James ******, M.D.
Business response:
Hey James, We're pleased to hear that you received the great service that you deserve! Thanks in advance for all recommendations and we look forward to hearing from you again soon.
We had a situation in which our CPAP machine was mishandled by ***** and the process of retrieving the machine was quite frustrating. I spoke to a customer service representative by the name of Charlsie, who was supervised by Sarah *********and both ladies did an exceptional job at remediating the situation. The machine was replaced and expedited to us, as they both understood the urgency with which it was needed. Special thanks and commendations to Charlsie. She went above and beyond to serve us. She embodies what great cus... read more
After I messed up the address on my order the representative I spoke with on the phone was extremely helpful!! Took care of everything in just a couple minutes. Some of the best customer service I have ever had!! Keep up the good work!!
CPAP.com is amazing. So easy to find what I need or get help by calling in. I spoke to Tiana today and was very pleased.
Excellent support over the phone. Daryl (cpap.com rep) was able to assist me with my selection of a cpap machine and accessories. Very knowledgeable and professional. Thank you again and I plan on visiting cpap.com again in the future. Regards, Russell
I texted with Erica at CPAP.com just this morning about replacement parts for my ***** *******machine. I needed to get my prescription refilled as I needed a new nasal pillow mask. She collected my Dr’s information and placed the request within minutes, and had me call the Dr’s office to confirm. Erica was on top of the entire situation, and extremely quick with all of her responses. It was a pleasure to work with her!
Erica on the online chat was so helpful! Thank you Erica for your help, will definitely keep using CPAP.com
Frequently asked questions about Cpap.com
How is Cpap.com rated?
Cpap.com has a 4.8 star rating with 5,260 reviews.
When is Cpap.com open?
Cpap.com is open now. It will close at 5:00 p.m.