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Credit Acceptance
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 11:00 p.m. | |
| Tue | 8:00 a.m. to 11:00 p.m. | |
| Wed | 8:00 a.m. to 11:00 p.m. | |
| Thu | 8:00 a.m. to 11:00 p.m. | |
| Fri | 8:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
Issues signing in,claims to use biometrics but never works,I sign in with entire password everytime,dont say it does something if it doesnt
Business response:
Thank you for sharing your feedback. Your experience is not what we intended, and we’d like to get more information. Please contact our Customer Service team at 800-634-1506.
Can't log in or use biometrics to get in. Been trying all day. Done uninstall/reinstall and still not working. It didn't ask for any permissions either when reinstalling.
App not working or open for me
Business response:
Thank you for sharing your feedback. Your experience is not what we intended, and we’d like to get more information. Please contact our Customer Service team at 800-634-1506.
It's kind of hard to navigate through, but most importantly I really wish that they would just show you what your pay off amount was on the app!
Business response:
Hi Angela, thank you for your feedback. We are regularly updating our app. The feature that you requested will be available in the upcoming release. Please stay tuned!
Does not work even when following the 3rd party cookie acceptance which I shouldn't have to do just to make payments other app do not require it. Best just to call and talk to customer service directly unfortunately
Business response:
Thank you for sharing your feedback. Your experience is not what we intended, and we’d like to get more information. Please contact our Customer Service team at 800-634-1506.
Sign in with fingerprint NEVER works and it blocks my PWM. Way less useful than the website which completely negates it's purpose as an app.
Business response:
Thank you for sharing your feedback. Can you please login to the app using your email and password, and then from your Profile settings (top right corner icon) toggle the biometrics off/on and save between each step? If you continue to experience this issue after checking your settings, please contact our Customer Service team at 800-634-1506.
I down load it say no Internet but my phone is on Internet I go to site why
I have set up the fingerprint option but it doesn't seem to work, app needs work
I cannot get past agreeing to the terms of use. You cannot scroll down to click it. I have tried uninstalling and reinstalling.
Business response:
Thank you for sharing your feedback. Your experience is not what we intended. It would be very helpful to know the exact device make and model you are using, so that we can try to recreate the problem. Please contact our Customer Service team at 800-634-1506 so that we can assist further.