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Credit Acceptance
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 11:00 p.m. | |
| Tue | 8:00 a.m. to 11:00 p.m. | |
| Wed | 8:00 a.m. to 11:00 p.m. | |
| Thu | 8:00 a.m. to 11:00 p.m. | |
| Fri | 8:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
It is a freaky app my dears
Business response:
Thank you for sharing your feedback. Your experience is not what we intended, and we’d like to get more information. Please contact our Customer Service team at 800-634-1506.
If you forget your password, they will email you a code to reset it. However, when you check your email and go back into the app, you have to start over. Unless you're using 2 devices, it's not possible. In other words, this app is designed by idiots!
It says I need to go into the Web app to view my documents not the mobile app but it won't let me do anything. What is a link to the Web app
Business response:
Hi Beth, the web app link will take to you our web portal page for some of the features that are not built into the mobile app yet. If you login to the portal, you should be able to access the documents that you are seeking. If you have further questions, please don't hesitate to contact our Customer Service team at 800-634-1506.
app is ok but very glitchy.
Business response:
Mark, thank you for sharing your feedback. Your experience is not what we intended. We do regular releases and try to fix issues that are reported to us. We’d like to get more information and understand what problems you are seeing. Please contact our Customer Service team at 800-634-1506 so that we can better assist you.
Wish it didn't cost almost $4 extra each time just to pay on your account.....
Worst app ever made for something as important as making a car payment.
Business response:
Thank you for sharing your feedback. Your experience is not what we intended, and we’d like to get more information. Please contact our Customer Service team at 800-634-1506.
I am trying to download the app but I can't seem to get it to download it keeps telling me unable to complete download
Business response:
Thank you for sharing your feedback. Your experience is not what we intended, and we’d like to get more information. Please contact our Customer Service team at 800-634-1506.
Since the update it just says error for my account and I can't make a payment through it. Can't make a payment through the website either. Update: still can't access my account.
Business response:
Melissa, we would really like to help you with this issue. Unfortunately, I am not able to locate your account details just by name. If you could contact our Customer Service team at 800-634-1506 and provide the details about your account and the issue that you are facing, our support team may be able to help. Thanks!
I'm sorry but being that this is a bank I feel you need to update this app it's already telling me that I have an account that exists and then again it won't even let me sign in
Business response:
Thank you for sharing your feedback. It sounds like you are having an issue creating your online profile. So that we may further assist you, please contact our Customer Service team at 800-634-1506.