This profile has been claimed by the business owner or representative.
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 11:00 p.m. | |
| Tue | 8:00 a.m. to 11:00 p.m. | |
| Wed | 8:00 a.m. to 11:00 p.m. | |
| Thu | 8:00 a.m. to 11:00 p.m. | |
| Fri | 8:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
App. Doesn't recognize my account number or email address to log in
Business response:
Thank you for sharing your feedback. So that we may further assist you, please contact our Customer Service team at 800-634-1506.
It says in the email we would be able to use fingerprint or face recognition, but when I looked there isn't a selection for face recognition nor can you select the a count setting tab. Untill this is fixed I'll just use the website because at least my password will auto populate there.
Business response:
Hi Kenny, on the top right section of the home screen, there is a Profile Settings setup icon. Under the Profile Settings, you will see an option to turn Face ID/Fingerprint on/off. Could you please give this a try? If you're still having problems, please don't hesitate to call our Customer Service department at 800-634-1506.
After making my payment, instead of telling me my transaction was complete, I was prompted to make a payment. This led me to believe that the payment had not gone through, resulting in a duplicate payment being made! Frustrating and sneaky!
Business response:
Thank you for sharing your feedback. Your experience is not what we intended, and we’d like to get more information. Please contact our Customer Service team at 800-634-1506.