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Credit Acceptance

2.9

Location details

WeekdayScheduleStatus
Mon8:00 a.m. to 11:00 p.m.
Tue8:00 a.m. to 11:00 p.m.
Wed8:00 a.m. to 11:00 p.m.
Thu8:00 a.m. to 11:00 p.m.
Fri8:00 a.m. to 11:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
2.94,766 reviews
Demetria Booker's profile image
Demetria Booker 
3 years ago

App. Doesn't recognize my account number or email address to log in 

Business response:

Thank you for sharing your feedback. So that we may further assist you, please contact our Customer Service team at 800-634-1506. 

Kenny Wotring's profile image
Kenny Wotring 
3 years ago

It says in the email we would be able to use fingerprint or face recognition, but when I looked there isn't a selection for face recognition nor can you select the a count setting tab. Untill this is fixed I'll just use the website because at least my password will auto populate there. 

Business response:

Hi Kenny, on the top right section of the home screen, there is a Profile Settings setup icon. Under the Profile Settings, you will see an option to turn Face ID/Fingerprint on/off. Could you please give this a try? If you're still having problems, please don't hesitate to call our Customer Service department at 800-634-1506. 

Sunny Stamps's profile image
Sunny Stamps 
3 years ago

After making my payment, instead of telling me my transaction was complete, I was prompted to make a payment. This led me to believe that the payment had not gone through, resulting in a duplicate payment being made! Frustrating and sneaky! 

Business response:

Thank you for sharing your feedback. Your experience is not what we intended, and we’d like to get more information. Please contact our Customer Service team at 800-634-1506.