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Credit Acceptance
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 11:00 p.m. | |
| Tue | 8:00 a.m. to 11:00 p.m. | |
| Wed | 8:00 a.m. to 11:00 p.m. | |
| Thu | 8:00 a.m. to 11:00 p.m. | |
| Fri | 8:00 a.m. to 11:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
App won't connect to internet
Run this company and thier customer service reps cannot be trust. Im constantly told one thing and then they do something else. I would say look into the lawsuits. Some shady stuff going on here!!!
Business response:
We would like the opportunity to investigate your feedback further. Please contact us at 800-634-1506.
App will not work properly
Business response:
Thank you for sharing your feedback. Your experience is not what we intended, and we’d like to get more information. Please contact our Customer Service team at 800-634-1506. If you just updated the app, closing and restarting it may resolve your issue.
Very disappointed doesn't work on my android I get all the way to sign in but can't scroll down far enough to click enter
If you get in a bind they don't extend payments.
La peor de todas, por un maldito crédito de 13 mil dólares me cobraron alto interés, y no me devolvieron la garantía de mi carro faltando 1 300 millas para que se completará, no lo recomiendo para nada
Business response:
We would like the opportunity to investigate your feedback further. Please contact us at 800-634-1506.
I downloaded the app the other day when I found out about it. I'm just now opening it and trying to get in, well, needless to say I can't get past the "I agree" statement because it's not letting me tap the box to check it. So unless this is fixed, I will be uninstalling the app. IF this is fixed, I'll update my rating status. Update: when I got to the page about tapping the box to agreement it frozen and wouldn't allow me to scroll or tap, because I did try that and it wouldn't work. It works
Business response:
Hi, Jacqueline. Thank you for sharing your feedback. Could you please try ensuring you've read and scrolled the entire agreement before attempting to "Agree"? If this doesn't work, please contact our Customer Service team at 800-634-1506 so we can understand a bit more.
The app is slow and takes multiple tries to get a payment to go through. Also why can't we log out of the app when a payment finally goes through?
Business response:
Hi Thomas, thanks for sharing your feedback. We are regularly updating our app with bug fixes and performance improvements. We would ask that you update to the latest version and give us a try again. If you are still having issues, please contact our Customer Service team at 800-634-1506 so that we can understand a bit more.
Very junky app, freezes, buttons stall or just don't work outright should update immediately to fix this.
Business response:
Hi, Clarence. Thank you for sharing your feedback. This experience is not what we want to hear, and we’d like to get more information. Please contact our Customer Service team at 800-634-1506 so we can understand a bit more.