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Credit Acceptance

2.9

Location details

WeekdayScheduleStatus
Mon8:00 a.m. to 11:00 p.m.
Tue8:00 a.m. to 11:00 p.m.
Wed8:00 a.m. to 11:00 p.m.
Thu8:00 a.m. to 11:00 p.m.
Fri8:00 a.m. to 11:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
2.94,975 reviews
Kalani's profile image
Kalani 
2 years ago

Scam company, creditors etc. they give you loans at 20+% interest that you can't pay off. 

Business response:

We would like the opportunity to investigate your feedback further. Please contact us at 800-634-1506. 

Terence Bonds's profile image
Terence Bonds 
2 years ago

Having problems getting in my account extremley upset 

Business response:

We would like the opportunity to investigate your feedback further. Please contact us at 800-634-1506. 

Jaelynn Bonney's profile image
Jaelynn Bonney 
2 years ago

The app has an update every month I go to pay my bill. Way too many updates for an app that never changes in function. The company themselves screw your credit over and will not work with you even through they are a credit building company. Save yourself hours and a headache and simply find another company. 

Business response:

We would like the opportunity to investigate your feedback further. Please contact us at 800-634-1506. 

Maria Aguirre's profile image
Maria Aguirre 
2 years ago

It just never properly works!! Ugh, this app just sucks. Sorry for my language but don't know any other way to express myself!! 

Business response:

Thank you for sharing your feedback. Your experience is not what we intended, and we’d like to get more information. Please contact our Customer Service team at 800-634-1506. 

M Mcmullen's profile image
M Mcmullen 
2 years ago

It's not too bad. Simple to use. Still a scam company that takes advantage of people who haven't fallen for credit nonsense and aren't labeled "profitable". That's what a credit score is, how profitable you are. I paid most upfront and financed very little so they can't make much off me. Still, $4 to just pay your bill is a straight scam. Credit acceptance is a terrible company of conmen, avoid at all costs. They exist to steal from you and everyone else in need. Disgraceful. 

Terrell Joseph's profile image
Terrell Joseph 
2 years ago

The only problem that I have with the app is I made a payment 2 weeks early then the due date but I have received a text stating that my payment for this month is due on the 17th of this month they need to keep a better track of people payments and I hope that I dnt end up paying twice in one month. 

Business response:

Thank you for sharing your feedback. Your experience is not what we intended. We will be sure to look into this scenario and see what happened. If you have any other questions or concerns, please feel free to contact our Customer Service team at 800-634-1506. 

Lynda severson's profile image
Lynda severson 
2 years ago

Keeps saying I don't have Internet but I do! 

Business response:

Thank you for sharing your feedback. Your experience is not what we intended, and we’d like to get more information. Please contact our Customer Service team at 800-634-1506. 

Lori Hensley's profile image
Lori Hensley 
2 years ago

The update needs to be undone. Now I cannot pay my bill! Every time I try enter the amount I want to pay, the numbers bounce all over the place up to 1 million dollars! Extremely aggravating!! 

Business response:

Thank you for sharing your feedback. Your experience is not what we intended, and we’d like to get more information. Please contact our Customer Service team at 800-634-1506. 

keenan daulton's profile image
keenan daulton 
2 years ago

This app is utter garbage. Takes forever to load anything and I got to use the biometric feature once before it completely broke and now it doesn't work. 

Business response:

Thank you for sharing your feedback. Your experience is not what we intended, and we’d like to get more information. Please contact our Customer Service team at 800-634-1506.