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Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.713,626 reviews
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Kaitlin E.'s profile image
Kaitlin E. 
8 months ago

I had a flat tire and my service representative Greg was able to get me in within the hour and give me a loaner same day so I didn’t have to cancel my plans. He really saved me! 

Business response:

Thank you for sharing your wonderful experience with us. We are pleased to hear that we could quickly accommodate your urgent tire situation and provide you with a same-day loaner vehicle. It means so much to know that our prompt service allowed you to keep your important plans intact. Your team member went above and beyond to ensure you received the immediate assistance you needed, and we truly value customers like you who take the time to recognize exceptional service. We appreciate your trust in us during an unexpected si... read more

liz-lay's profile image
liz-lay 
8 months ago

I really appreciate working with Crest Cadillac group. I had an amazing salesman, Rachid Lagrini who went above and beyond my expectations! He is by far the very best salesman I have had the pleasure to work with! He was completely prepared and submitted a quote in advance. He saved me valuable time and effort, and I was in the office leasing my new XT5 within three days of speaking to him! The finance team was extremely personable and provided a smooth transition into my new lease with excellent customer service! I have had... read more

Business response:

Thank you for taking the time to share your wonderful experience. We are thrilled to hear that you had such an exceptional experience from start to finish. It sounds like Rachid truly made a lasting impression by being well-prepared and providing you with a quote ahead of time, which helped streamline your entire process. We are delighted that you were able to complete your XT5 lease so efficiently. Your kind words about our finance team and their personable approach mean so much to us, as we strive to make every transition ... read more

mbdingledc's profile image
mbdingledc 
8 months ago

Great customer service. Client considerate, and they have always gotten the job done with no hassle. I have been having my cars serviced with Crest for almost 15 years. Great job! Thanks. 

Business response:

We greatly appreciate your wonderful feedback and your incredible loyalty to Crest Cadillac over the past 15 years! We feel honored to have earned your trust for so many years and look forward to continuing to serve you and your vehicles with the same level of care and professionalism you have come to expect. 

tparish's profile image
tparish 
8 months ago

Excellent Chris is very professional. He went beyond expectations I will be back again in a couple years 

Business response:

We are absolutely thrilled to hear about your outstanding experience with our team. We look forward to serving you again at Crest Cadillac and continuing to provide you with the exceptional service you deserve! 

Geraldandkrystina's profile image
Geraldandkrystina 
8 months ago

If you need any service help, ask for Ty King. He is awesome helping with anything needed. 

Business response:

We are absolutely thrilled to hear about your wonderful experience with our service team. Having team members who go above and beyond to help our customers is what makes all the difference, and we're delighted that you felt so well taken care of during your visit to Crest Cadillac. We look forward to continuing to serve you in the future! 

LYNNETTE_DROGE's profile image
LYNNETTE_DROGE 
8 months ago

Good Chris was very knowledgable & helpful. Ty finished service & checkout. Really really really 

Business response:

Thank you for taking the time to share your experience with us at Crest Cadillac! We truly value your business and look forward to serving you again in the future. 

GANDHI_NB's profile image
GANDHI_NB 
8 months ago

Service was performed timely. Arman listened to my concerns and he took care of them 

Business response:

Arman is always great at work and cheerful. 

lavallet's profile image
lavallet 
8 months ago

Crest always takes care of all my service needs. Arman, my service consultant, is always very helpful. 

Business response:

We are thrilled to hear that you continue to trust us with all your service needs. Your loyalty means everything to us, and we are delighted that our team consistently meets your expectations. It sounds like your service consultant provides you with the excellent support you deserve, and we are proud to have team members who genuinely care about making your experience exceptional. Thank you for choosing Crest Cadillac and for sharing your positive experience with others. 

MAXMORRISON2's profile image
MAXMORRISON2 
8 months ago

Fast friendly service from y'all! thanks for the valet drop-off. Very happy customers 

Business response:

Your review is appreciated! We are thrilled to hear that you experienced quick and welcoming service during your visit. It brings us great joy to know that our valet drop-off service made your experience even more convenient. Your satisfaction means everything to us at Crest Cadillac, and we look forward to continuing to provide you with excellent service in the future. 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 13,626 reviews. 

When is Crest Cadillac open?

Crest Cadillac is closed now. It will open at 8:30 a.m.