This profile has been claimed by the business owner or representative.
Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Arman made the service experience easy, quick and without any hassles. Appreciated ability to work while I waited. Thanks!
Business response:
Thank you, Tom, for your wonderful feedback! We're thrilled to hear that Arman provided you with an easy and efficient service experience. It's great to know that you were able to work while you waited. We appreciate your support and look forward to serving you again in the future!
Easy to set the appointment. Service people, Chase and Brian did a great job. Work was done quite well. Criticisms are that it wouod be nice to reinstate the loan car program. The overall cost for an oil and filter as well as an in-cabin air filter was on the high side. Also, this relatively new thing of charging 3% if you use a credit card is a bit off putting. On the plus side your coupon program is good and the service guys are good about honoring them. Thanks.
Business response:
Thank you for your thoughtful review and for highlighting your positive experience with Chase and Brian. We appreciate your feedback regarding the loan car program, pricing, and credit card surcharge. Your insights are valuable as we continually strive to enhance our services. We are glad to hear that you found our coupon program beneficial and that our service team met your expectations. Thank you for choosing us, and we look forward to seeing you next time!
Crest Cadillac provides a winning experience with Alex Duckworth! He is a 5 STAR team member in every aspect possible. I highly recommend asking for him specifically. He has a natural ability to connect with people while sharing his passion for cars. Alex has extensive vehicle knowledge and memory retention regarding his guests and their wants/needs in a vehicle. The sales management team (price/negotiations) were not as transparent as I expected, but Alex worked to reach the final agreement as quickly as possible. Schuyler ... read more
Business response:
Thank you, Lesli, for your wonderful review! We are thrilled to hear that you had such a positive experience with Alex Duckworth. His ability to connect with customers and his extensive knowledge truly make a difference, and we’re glad to hear he was able to assist you in finding the perfect vehicle. We appreciate your feedback regarding the sales management team and will take it into consideration. Enjoy your beautiful new vehicle!
very helpful and kind professional staff, Felix is a pro and a great salesman. O look forward to work with him again.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you had a positive experience with our professional staff and that Felix made such a strong impression. We look forward to working with you again in the future.
Worked with Omar and he was super helpful and very easy to get a hold of! He even delivered the Escalade . Great Experience!!
Business response:
Thank you for your fantastic review, Heather! We're thrilled to hear that Omar provided you with such great service and that you had a wonderful experience. Enjoy your new Escalade!
Crest Cadillac service staff a professional, knowledgeable and always a pleasure to do business with. Highly recommended.
Business response:
Thank you for your fantastic feedback! We're thrilled to hear that our service staff made your experience enjoyable. We appreciate your recommendation and look forward to serving you again in the future!
Bret captured our business by doing the important things well. He communicated often and was upfront about what was within and out of his control. This was a pleasant surprise to other dealerships who experienced we have had.
Business response:
Thank you for the fantastic feedback! We’re thrilled to hear that Bret provided such excellent service and communication. Your experience means a lot to us, and we’re glad to stand out among the competition. Looking forward to serving you again!
Great experience. Ty is always easy to work with and makes sure to update throughout the process
Business response:
Thanks for your feedback! We’re thrilled to hear you had a great experience and that Ty provided excellent service. Keeping our customers informed is a priority for us. We appreciate your support!
Good, next time if you want a review you will have to include a gift card.
Business response:
Thanks for the great review, Danny! We appreciate your feedback and always strive to enhance the experience for our customers. We'll keep your suggestion in mind for future promotions. Looking forward to seeing you again!
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 12,035 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open tomorrow at 7:00 a.m.