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Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.713,626 reviews
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marinayounani's profile image
marinayounani 
8 months ago

Helpful, thorough and timely Greg was very helpful with the process. The car was ready quickly and they did a thorough job 

Business response:

We are pleased to hear about your positive experience with our team. Your feedback about receiving helpful and thorough service means a great deal to us at Crest Cadillac. We understand how important it is to have your vehicle serviced efficiently, and we are delighted that we were able to complete the work quickly while maintaining our high standards. Your recognition of the comprehensive approach our team takes with every service visit reinforces our commitment to excellence. We truly appreciate you taking the time to shar... read more

aric316's profile image
aric316 
8 months ago

Victor was great, Jake was great. Travis in Finance was great. I flew in yesterday to pick up my 2026 CT5-V Blackwing, and I am incredibly happy with the experience. 

Business response:

We are thrilled to hear about your wonderful experience! It's fantastic that you had such positive interactions with our team members who helped make your visit special. We understand that flying in to pick up your vehicle was a significant commitment, and we're delighted that your experience exceeded your expectations. Your satisfaction with both the sales process and finance department reflects our commitment to providing exceptional service at every step. We hope you thoroughly enjoy your new vehicle and thank you for cho... read more

gfisher916's profile image
gfisher916 
8 months ago

Arman was responsive and helpful. He took care of everything without missing a step. I felt very comfortable and appreciated of how he managed my service. 

Business response:

Thank you for your review! We are delighted to hear about your positive experience with our team. It's wonderful to know that you received responsive and helpful service throughout your visit. We take great pride in ensuring every detail is handled with care and that our customers feel comfortable and valued during their time with us. Your feedback means a lot to us and reinforces our commitment to providing exceptional service to every customer who walks through our doors. 

pete's profile image
pete 
8 months ago

Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great 

Business response:

We are utterly delighted to hear about your outstanding experience with us! Your enthusiasm truly means the world to our team. We understand how important it is to provide exceptional service, and knowing that we exceeded your expectations fills us with pride. Your wonderful feedback motivates us to continue delivering the high-quality experience that every customer deserves. We appreciate you taking the time to share your positive thoughts and look forward to serving you again in the future. 

ENORRINGTON's profile image
ENORRINGTON 
8 months ago

I had a great visit for service on my C4 at Crest Cadillac this week. I appreciate the courtesy and professionalism from all the staff. As always, Arman, as always, made the whole experience very pleasant. 

Business response:

We are overjoyed to hear about your wonderful service experience with your C4. It means so much to us that you found our entire team courteous and professional during your visit. We truly appreciate you recognizing the pleasant experience you had with our staff. Your kind words about the quality of service you received reminds us why we strive to maintain the highest standards for every customer. Thank you for taking the time to share your positive feedback with us. 

BRITTIAGULLI's profile image
BRITTIAGULLI 
8 months ago

We are so grateful for Logan and appreciate his promptness and willingness to help! I had roadside out very quickly during rush hour to help with a dead battery! Thanks Logan! 

Business response:

We are grateful for your wonderful feedback about the roadside assistance service you received. It's heartwarming to know that help arrived quickly during rush hour when you needed it most for your battery issue. We truly value customers who take the time to recognize the prompt and helpful service they receive. Your kind words about the willingness to assist and quick response time mean so much to our team. Thank you for choosing us and for sharing your positive experience. 

ZR1DOCM's profile image
ZR1DOCM 
8 months ago

Great service consultants. Nice facility. Service is expensive with some add ons. Could drop the extract items. Thanks 

Business response:

We deeply cherish your feedback about our service consultants and facility. It means so much to hear that you had a positive experience with our team members who worked to assist you. We understand your thoughts regarding pricing and additional services, and we value your perspective on making our offerings more streamlined. Your input helps us continue improving how we serve our customers. 

ryleeruff's profile image
ryleeruff 
8 months ago

We had a fantastic experience at Crest Cadillac! Rachid was very knowledgeable and professional. Travis was very personable and did a great job with the financing. 

Business response:

We are glad to hear about your fantastic experience! It's wonderful to know that our team provided you with knowledgeable and professional service throughout your visit. We're particularly pleased that you found our staff to be personable and that the financing process went smoothly for you. Your positive feedback means a great deal to us and helps us continue delivering exceptional service to every customer who walks through our doors. Thank you for taking the time to share your experience with us. 

KAYVOGT23's profile image
KAYVOGT23 
8 months ago

The dealership has a great system for service. Chris is a great advisor. Would highly recommend him. 

Business response:

Thank you for your review! We are thrilled to hear that our service system works well for you and that you had such a positive experience. It means so much to know that Chris provided excellent guidance during your visit. Your recommendation truly reflects our commitment to delivering outstanding service to every customer. We appreciate you taking the time to share your experience and look forward to serving you again in the future. 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 13,626 reviews. 

When is Crest Cadillac open?

Crest Cadillac is closed now. It will open at 8:30 a.m.