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Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.713,626 reviews
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khatani1982's profile image
khatani1982 
8 months ago

Quick and excellent Had a very good experience with Arman. Will be looking forward to work with him again 

Business response:

We are delighted to hear about your positive experience with us. Your feedback about receiving quick and excellent service truly means a lot to our team. We understand how important it is to provide efficient and high-quality service, and we are pleased that we met your expectations. It's wonderful to know that you had such a good experience and that you're looking forward to working with us again in the future. We appreciate your trust in our team and look forward to serving you again soon. 

Reza fatemi's profile image
Reza fatemi 
8 months ago

I had an amazing experience with Logan! He was super helpful, professional, and really went above and beyond to make sure everything with my Cadillac service was done right. He followed up with me every step of the way and made the whole process smooth and stress-free. It’s rare to find someone who truly cares about the customer experience like he does. Thank you, Logan — you definitely earned my trust and respect! 

Business response:

We are overjoyed to hear about your wonderful experience with our service team! It sounds like you received the exceptional level of care that every customer deserves. We're thrilled that your Cadillac service was handled with such attention to detail and professionalism. The consistent communication throughout the process and dedication to ensuring everything was completed properly reflects our commitment to excellence. Your trust and respect mean everything to us, and we're grateful for customers like you who take the time... read more

Jodi.rosebach's profile image
Jodi.rosebach 
8 months ago

Impeccable service , top notch professionals, beautiful store I highly recommend this store for both purchases and service . 

Business response:

We are utterly delighted to hear about your wonderful experience with our team and facility. Your recognition of our professional service standards and the quality of our showroom means so much to us. We truly appreciate customers like you who take the time to share such positive feedback about both our sales and service offerings. Thank you for recommending Crest Cadillac to others who are looking for exceptional automotive care and expertise. 

Catherinemayer's profile image
Catherinemayer 
8 months ago

Very competent courteous thorough thoughtful service He offered to help me with a referral at crest body shop for the damage to my car. 

Business response:

Thank you for your wonderful feedback about the exceptional service you received. We are delighted to hear that our team provided you with such competent and courteous assistance. It means a great deal to know that you found the service thorough and thoughtful, and we truly appreciate you recognizing the extra effort made to help you with the body shop referral for your vehicle damage. Your positive experience reflects our commitment to going above and beyond for every customer who visits Crest Cadillac. Thank you for choosi... read more

anthonyrcsaiz1978's profile image
anthonyrcsaiz1978 
8 months ago

Beautiful people are there to assist you ! The people are polite and professional. Thank you for a very clean car 

Business response:

We are grateful for your wonderful feedback about our team and service. It means so much to hear that you found our staff to be helpful and courteous during your visit. We take great pride in maintaining high standards of cleanliness and professionalism, and your recognition of these efforts truly makes our day. Thank you for choosing Crest Cadillac and for taking the time to share your positive experience with us. 

KAGRA56522's profile image
KAGRA56522 
8 months ago

The dealership is very efficient in scheduling and performing service of my vehicle. The communication with text messages is awesome. 

Business response:

Thank you for your review! We are delighted to hear that you found our scheduling and service process so efficient. It's wonderful to know that our text message communication system has made your experience more convenient. Your feedback about our streamlined approach means so much to our team. We truly appreciate customers like you who take the time to share their positive experiences, and we look forward to continuing to provide you with excellent service for your vehicle needs. 

FARAJFAZ's profile image
FARAJFAZ 
8 months ago

Very good service I need another service for tire system The message says : service tire monitoring system needs repair. 

Business response:

Thank you for your review and for recognizing our commitment to excellent service. We're pleased to hear about your positive experience with us. We understand that you need assistance with your tire monitoring system repair, and we're here to help you get that issue resolved promptly. Our skilled technicians are well-equipped to handle tire system diagnostics and repairs to ensure your vehicle operates safely and efficiently. We appreciate your trust and look forward to providing you with the same quality service for your up... read more

phil_d305's profile image
phil_d305 
8 months ago

good service, good communication. Good service and good communication maintained through the process. Good service and good communication maintained through the process of the maintenance. 

Business response:

Thank you for your review. We are delighted to hear that you experienced excellent service and clear communication throughout your maintenance process. Your feedback about how well we kept you informed during your visit means a great deal to our team at Crest Cadillac. We work hard to ensure every customer feels valued and well-informed at each step. We truly appreciate you taking the time to share your positive experience with us. 

KCrumpton's profile image
KCrumpton 
8 months ago

Jenny is the definition of AWESOME! She is very personable; excellent personality and very knowledgeable. It is always an easy leasing experience with her. 

Business response:

We are grateful for your wonderful feedback about your leasing experience! It's fantastic to hear that you found our team member to be personable with such an excellent personality. We truly value customers like you who recognize the knowledge and dedication our staff brings to every interaction. Making your leasing process easy and enjoyable is exactly what we strive for at Crest Cadillac. Your kind words about the awesome service you received mean so much to our entire team! 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 13,626 reviews. 

When is Crest Cadillac open?

Crest Cadillac is closed now. It will open at 8:30 a.m.