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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Monica was great with communication. The problem was resolved that I brought it in for. I had my car detailed and the back seat covers on the back of third row seats were not properly reattached and Velcro had been ripped off so I can’t even fix it. It was not like that when I dropped it off. I am so surprised car wasn’t checked before being returned to me.
Business response:
Your feedback is appreciated, please contact our service director James Freel @ jfreel@vtaig.com to further discuss your concerns
Monica Toombs has always exhibited great customer service and treats me like a Crest Cadillac VIP.
Business response:
Thank you for taking the time to share your wonderful experience. We are thrilled to hear that you consistently receive outstanding service and feel like a valued member of our family. Your recognition of the exceptional care you receive means everything to us. We truly appreciate your loyalty and look forward to continuing to provide you with the VIP treatment you deserve for many years to come.
I was very satisfied with the service provided. My service advisor, Greg is always great to work with. I always appreciate working with Greg. He is very professional, respectful and his customer service skills are unmatched because he genuinely cares about the customer.
Business response:
Thank you for sharing your wonderful feedback about your service experience. We are delighted to hear that you were completely satisfied with the care you received. It brings us great joy to know that Greg consistently provides you with exceptional service and makes every interaction a positive one. Your recognition of his professionalism, respect, and genuine care for customers means the world to us at Crest Cadillac. We truly value your continued trust in our team and look forward to serving you again in the future.
He was very communicative and did a great job on having my vehicle serviced. Made sure to keep me updated on other issues or suggestions for service on the vehicle
Business response:
We are thrilled to hear about your positive experience with our service team. Your feedback about the excellent communication and thorough updates throughout the vehicle service process means so much to us. It's wonderful to know that our team kept you well-informed about potential issues and provided helpful maintenance suggestions for your vehicle. We truly appreciate customers like you who take the time to share their experience, and we look forward to continuing to provide you with exceptional service.
Attentive, knowledgeable and professional. Very friendly people. Chris Rucker was incredible and very responsive. Definitely buy there again.
Business response:
We are thrilled to hear about your wonderful experience with our team. Your feedback about our attentive and knowledgeable approach means so much to us. We take great pride in maintaining a professional yet welcoming environment for all our customers. It's fantastic to know that our team member provided you with such incredible and responsive service throughout your visit. We truly appreciate customers like you who recognize the dedication our staff brings to every interaction. Thank you for choosing us, and we look forward ... read more
Friendly atmosphere and world class service Ok Very satisfied with service of the advisor and the dealership. We always work with Greg and Crest Cadillac
Business response:
We sincerely value your wonderful feedback about your experience with us. It means so much to hear that you found our atmosphere welcoming and felt you received exceptional service. We're delighted that your advisor has consistently provided the level of care and attention you deserve. Your satisfaction with both the individual service and overall dealership experience reflects our commitment to building lasting relationships with our customers. Thank you for continuing to trust us with your automotive needs.
Great service, communication and overall dealings with the sales staff and finance manager. Easy to work with and would purchase from here again.
Business response:
We are overjoyed to hear about your wonderful experience with our team. Your feedback about the excellent service and smooth communication means so much to us. We are thrilled that both our sales staff and finance manager made the process easy and enjoyable for you. It is incredibly rewarding to know that you would choose to work with us again in the future. We truly value customers like you and appreciate you taking the time to share your positive experience.
Monica is a high level talent when it comes to service and sales. Always quick to address any issues!!!
Business response:
Thank you for your wonderful feedback about the exceptional service you received. We are thrilled to hear that Monica demonstrated such high-level expertise in both service and sales during your experience with us. Her quick response to addressing concerns truly reflects the quality of care we strive to provide at Crest Cadillac. Your recognition of her dedication means so much to our team, and we are grateful for customers like you who take the time to share their positive experiences.
Crest service is consistently reliable and efficient. Monica Toombs communicates often and I always receive my car back in great shape!
Business response:
We are utterly delighted to hear about your consistently positive experience with our service team. Your feedback about the reliable and efficient service you receive means so much to us. It's wonderful to know that the regular communication and care taken with your vehicle has made such a positive impression. We truly appreciate customers like you who recognize the dedication our team puts into delivering quality service. Thank you for taking the time to share your experience.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,626 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open at 8:30 a.m.