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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
It was a wonderful experience with great service. Bryan is wonderful. The ladies checking me out were busy with their own conversation which I have never experienced at Crest. But my car was ready to go and my bill was correct so I was able to overlook their lack of customer service.
Business response:
Thank you for sharing your wonderful experience with us. We are delighted to hear that you received great service and had such a positive visit. It means so much to know that your car was ready and your bill was accurate, allowing for a smooth experience. We truly value your feedback about all aspects of your service, as it helps us continue to provide the best possible experience for our customers. Your kind words about the excellent service you received are greatly appreciated, and we look forward to serving you again in t... read more
Bryan was very helpful and efficient thanks for helping me out in a short notice
Business response:
We are happy to hear that our team was able to assist you efficiently, especially on such short notice. Your feedback about the helpful service you received truly means a lot to us at Crest Cadillac. We understand that timing can be crucial, and we are glad we could accommodate your needs quickly. Thank you for taking the time to share your positive experience with us.
Great customer service and excellent employee experience with Monica. She is always quick to respond to any questions and issues.
Business response:
Thank you for your wonderful feedback about your experience with our team. We are overjoyed to hear that you received outstanding customer service and had such a positive experience. Your kind words about our team member's quick responsiveness and helpfulness mean so much to us. At Crest Cadillac, we strive to provide exceptional service, and it's wonderful to know that we met your expectations. We truly appreciate you taking the time to share your positive experience.
Austin is a great salesman who has plenty of knowledge about the product he is selling. He was able to locate my needs and clarify my concerns about the vehicle I was inquiring about. He is fast , efficient, and very knowledgeable about different types of vehicles. He is also very responsive to any concerns or questions about the vehicle I purchased. If you go to Crest Cadillac and need to purchase a vehicle ask for Austin Drabick. If you need service maintenance or repairs contact Shawn Barron for the best knowledgeable and... read more
Business response:
We sincerely value your wonderful feedback about your experience with our team. It's fantastic to hear that Austin demonstrated such extensive knowledge about our vehicles and was able to understand exactly what you needed. We're pleased that he addressed all your concerns efficiently and continues to be responsive to your questions about your purchase. Your recognition of the fast and knowledgeable service you received means so much to us. We also appreciate you highlighting the reliable maintenance and repair expertise ava... read more
Always fast and efficient with servicing my vehicle for standard routine maintenance, with stellar ride service offered!
Business response:
We are thrilled to hear about your positive experience with our routine maintenance services. Your satisfaction with the quick and efficient service for your vehicle means a great deal to us at Crest Cadillac. We understand how valuable your time is, and we work hard to provide prompt service without compromising quality. It's wonderful to know that our ride service has also met your expectations and added convenience to your visit. We truly appreciate customers like you who take the time to share their experiences, and we l... read more
Service was great and Ty King was very professional and friendly and helpful. I will be sure to bring my XT4 back to Crest Cadillac Frisco to be serviced again soon!
Business response:
We are utterly delighted to hear about your positive experience with our service team. Your feedback about receiving professional, friendly, and helpful assistance truly means a lot to us. We understand how important it is to have knowledgeable staff who can provide excellent care for your XT4. It makes us happy to know that you felt well taken care of during your visit. We look forward to continuing to serve you and your vehicle with the same high level of service when you return.
Excelent Service especially getting the issue fixed the same day! Shawn was great and was able to get me into a loaner so I wasn't inconvenienced.
Business response:
We genuinely appreciate your feedback about the outstanding service you received. It's wonderful to hear that we were able to resolve your concern on the same day, ensuring you weren't left waiting. We're particularly pleased that our team member provided exceptional assistance and arranged a loaner vehicle to keep you mobile during the repair process. Your experience reflects our commitment to delivering prompt, reliable service while minimizing any disruption to your daily routine. Thank you for taking the time to share yo... read more
Great selection of available appointments. My service advisor, Logan, was great to work with. Good communication and updates.
Business response:
We are thrilled to hear about your positive experience with our service scheduling and team. It's wonderful to know that you found our appointment availability convenient and accessible. We're particularly pleased that your service advisor provided you with excellent communication and kept you well-informed throughout the process. Your feedback about the quality of service and clear updates means a great deal to us at Crest Cadillac. We truly appreciate you taking the time to share your experience and look forward to continu... read more
Great customer service and customer loyalty. They have take great care of my family for 3 cars now and have become family to us.
Business response:
Thank you immensely for sharing your wonderful experience with us. Your kind words about our customer service and loyalty mean so much to our team. We are truly honored that you consider us family and that we have had the privilege of serving your family across multiple vehicle purchases. Building lasting relationships with our customers is at the heart of what we do, and knowing that we have earned your trust over the years fills us with pride. We look forward to continuing to provide you and your family with the exceptiona... read more
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,626 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open at 8:30 a.m.