This profile has been claimed by the business owner or representative.
Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I always have the best experience with Crest. The best costumer service! Logan is always great too- able to get me in and have a rental car waiting.
Business response:
We are grateful for your wonderful feedback about your experiences with us. It means so much to hear that you consistently have positive visits and feel well taken care of. We understand how important excellent customer service is, and we're thrilled that our team continues to meet your expectations. Your mention of how smoothly everything goes, including having a rental ready when you need service, shows us that our efforts to make things convenient are working. We truly value customers like you who take the time to share t... read more
Easy to reach. Understood what I was wanting, made recommendations based on my mileage, and quick to return my vehicle.
Business response:
We are excited to hear about your positive experience with our team! It's wonderful to know that we were accessible when you needed us and that our staff took the time to understand your specific needs. We're pleased that our mileage-based recommendations were helpful for your situation, and we're glad we could provide prompt service in returning your vehicle. Your feedback means a lot to us, and we appreciate you taking the time to share your experience. We look forward to continuing to serve you with the same level of care... read more
Arman is the man! !! He is incredible. Arman is the man!!! He is incredible. Always friendly, professional, honest, and goes above and beyond every time.
Business response:
We are absolutely thrilled to hear about your outstanding experience with our team member! Your kind words about his incredible service truly mean the world to us. We take great pride in having team members who consistently demonstrate friendliness, professionalism, and honesty while going above and beyond for every customer. Your positive feedback reinforces our commitment to delivering exceptional service. We are grateful for customers like you who take the time to recognize excellence, and we look forward to continuing to... read more
Very professional Very professional and ease of service very upfront and nice Informative and easy work with attentive
Business response:
We are delighted to hear about your positive experience with our team. Your feedback about the professional service and straightforward approach means a great deal to us at Crest Cadillac. We are pleased that you found our staff informative and attentive throughout your visit, and that the entire process felt smooth and comfortable for you. We strive to provide transparent and helpful service to every customer, and it is wonderful to know that we met your expectations. Thank you for taking the time to share your experience w... read more
Took a long time but thay fixed it and keep me informed of what was going on.
Business response:
We sincerely value your patience and understanding throughout the service process. It's wonderful to hear that we were able to resolve the issue for you and that our team kept you well-informed during the repair. We understand that lengthy service times can be frustrating, and we appreciate your trust in allowing us to complete the work properly. Your feedback helps us continue to improve our communication and service quality. Thank you for choosing us for your automotive needs.
very comfortable very comfortable and Logan is very loyal and help customer what is needed
Business response:
Thank you for your review and for sharing your wonderful experience with us. We are delighted to hear that you found your visit so comfortable and that our team member provided you with the loyal service and assistance you needed. Your feedback means a great deal to us, and we truly appreciate you taking the time to recognize the dedication our staff shows in helping customers. We look forward to continuing to provide you with the same excellent service in the future.
I always receive excellent service at Crest Cadillac. Everyone is friendly and helpful in the service department.
Business response:
Thank you for sharing your wonderful experience with us. We are thrilled to hear that you consistently receive outstanding service when you visit us. Your kind words about our service department team mean so much to us. We take great pride in ensuring every interaction is both welcoming and helpful. Your loyalty and trust truly make our day, and we look forward to continuing to provide you with the exceptional care you deserve.
The folks at Crest Cadillac are always friendly and helpful. They make you feel like family. Arman my service manager is the very best! The Entire team is always friendly and helpful. And the alto service is also the best!
Business response:
We are ecstatic to hear about your wonderful experience with our team. Your feedback about feeling like family truly warms our hearts, as creating that welcoming atmosphere is something we strive for every day. We are thrilled that our service team has consistently provided you with friendly and helpful assistance. It means the world to us when customers recognize the dedication our entire team puts into delivering exceptional service. Thank you for taking the time to share your positive experience - customers like you make ... read more
I have been with Crest since 2018 and have purchased two Cadillacs and planning on a third. Monica in service is top notch and working with her is effortless. She is one of the reasons that I will keep coming back. It’s not about the sale of course you like a good deal, but you’ll be dealing with your service advisor for much longer.
Business response:
Thank you for your wonderful review! Your loyalty since 2018 and trust in choosing us for two Cadillacs with plans for a third truly means everything to us. We understand how important it is to have someone you can rely on for service, and we're thrilled that Monica has made your experience so seamless. You're absolutely right that building lasting relationships with our service team makes all the difference in your ownership journey. We're honored to have earned your continued confidence and look forward to serving you for ... read more
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,626 reviews.
When is Crest Cadillac open?
Crest Cadillac is open now. It will close at 8:00 p.m.