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Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.713,626 reviews
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JERRY.BAEDKE's profile image
JERRY.BAEDKE 
8 months ago

Great service rep, good service and always available for questions .courteous, professional, good communication alway 

Business response:

We are ecstatic to hear about your wonderful experience with our service team! Your feedback about receiving excellent assistance, professional communication, and having someone always ready to answer your questions means so much to us. We take great pride in ensuring our customers feel supported throughout their entire experience. It's customers like you who make our commitment to outstanding service truly worthwhile. Thank you for taking the time to share your positive experience with us. 

ddaniel2013's profile image
ddaniel2013 
8 months ago

Love being able to get in and out same day. Ty always allows quick communication and handles every question with no problem 

Business response:

Your positive experience with our same-day service means everything to us. We are thrilled that you find our process efficient and convenient. It's wonderful to hear that our team provides quick communication and addresses all your questions thoroughly. We truly appreciate customers like you who take the time to share their experience, and we look forward to continuing to provide you with excellent service. 

Marissadollar2025's profile image
Marissadollar2025 
8 months ago

The service department at Creat Cadillac gained a lifetime customer after my first visit. They were all extremely professional and made me feel welcome. 

Business response:

We are thrilled to hear about your wonderful experience with our service department. It means so much to us that our team made you feel welcomed and that you found everyone to be professional during your visit. Earning your trust as a lifetime customer is exactly what we strive for at Crest Cadillac. We truly appreciate you taking the time to share your positive feedback and look forward to serving you for many years to come. 

ajbrosin's profile image
ajbrosin 
8 months ago

The service is always excellent my service advisor was very knowledgeable and helpful during my vehicle maintenance 

Business response:

Your positive feedback means so much to us at Crest Cadillac. We are thrilled to hear that you consistently receive outstanding service and that your service advisor provided the knowledge and assistance you needed during your vehicle maintenance. It is wonderful to know that our team continues to meet your expectations and deliver the quality care your vehicle deserves. We truly appreciate your trust in our service department and look forward to continuing to provide you with the same level of excellence in the future. 

S.BARRON1963's profile image
S.BARRON1963 
8 months ago

Always the best service each time I bring my car in. Always completed by the time I was promised all around perfect service. 

Business response:

We are delighted to hear about your consistently positive experiences with our service team. Your feedback about receiving reliable completion times and perfect service each visit means so much to us. It's wonderful to know that we continue to meet your expectations every time you trust us with your vehicle. We truly appreciate your loyalty and look forward to providing you with the same excellent service for many visits to come. 

Blwythe's profile image
Blwythe 
8 months ago

Good customer service. Good customer services . Good customer service. . Good service. Nice loner car service 

Business response:

We are elated to hear about your positive experience with our team. Your kind words about our customer service truly mean a lot to us. We're pleased that we could provide you with excellent service throughout your visit. It's wonderful to know that our loaner car service met your needs as well. Your feedback motivates us to continue delivering the high-quality service that our customers deserve. Thank you for choosing Crest Cadillac and for taking the time to share your experience. 

satish.varma's profile image
satish.varma 
8 months ago

Corey was very helpful and closing the transaction and follow support post the sale. Thank you 

Business response:

Thank you for your wonderful feedback! We are delighted to hear about your positive experience with the transaction process and the ongoing support you received afterward. It means so much to us at Crest Cadillac when customers take the time to share their experiences. Your kind words about the helpful service during closing and the follow-up care truly reflect our commitment to providing exceptional customer service. We appreciate you choosing us and look forward to serving you again in the future. 

Camero's profile image
Camero 
8 months ago

Prompt service, knowledgeable and professional staff. Greg Vetrano is outstanding and I've worked with him for years now and he's the reason I bought the vehicle from your dealership. 

Business response:

We are pleased to hear about your positive experience with our quick service and knowledgeable team. It's wonderful to know that you've found our staff to be professional and that you've built such a strong relationship with us over the years. We truly value customers like you who trust us with their automotive needs, and we're honored that your experience with our team was the deciding factor in choosing Crest Cadillac for your vehicle purchase. Your loyalty means everything to us, and we look forward to continuing to serve... read more

jimjune1417's profile image
jimjune1417 
8 months ago

Greeted by Logan who explained what would be done to my car. Very pleasant young man who escorted me to the lounge area. A very comfortable area with access to coffee bar. Would have lov d some crackers or cookies as work took a bit longer and I had a small dog. Thank you for hiring such lovely people to represent your company makes time passing easier. 

Business response:

We are overjoyed to hear about your wonderful experience with us. It sounds like you received excellent care from our team member who took the time to explain your service and made sure you were comfortable in our lounge area. We truly value feedback about our staff members who go above and beyond to make your visit pleasant and welcoming. Thank you for recognizing the efforts of our team in making your time with us more enjoyable. We appreciate your suggestion about adding snacks to our amenities, especially for guests with... read more

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 13,626 reviews. 

When is Crest Cadillac open?

Crest Cadillac is open now. It will close at 8:00 p.m.