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Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.713,980 reviews
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PATRICK.PIERRET's profile image
PATRICK.PIERRET 
11 months ago

Great service and work was done quickly. Loved the cleanliness the car was delivered with. All professional and appreciated the Alto car rides to and from the dealership. 

Business response:

We greatly appreciate your positive feedback about your recent service experience with us. It's wonderful to hear that our team provided quick and professional service that met your expectations. We take pride in ensuring every vehicle is thoroughly cleaned and returned in excellent condition, so we're delighted that you noticed the attention to detail. Your kind words about the convenience of the Alto transportation service mean a great deal to us, as we strive to make the entire experience as seamless as possible for our v... read more

JOEDERM's profile image
JOEDERM 
11 months ago

Nathan and Kodie were extremely receptive. I contacted dozens of dealerships who are not willing to take the time to work on a deal such as this, but they were very receptive. 

Business response:

We are ecstatic to hear about your positive experience with our team! It's wonderful to know that our staff was so receptive and willing to take the time to work with you on your deal. We understand that finding a dealership that truly listens and goes the extra mile can make all the difference in your car buying journey. Your feedback means a great deal to us, and we're thrilled that we could provide the attentive service you were looking for when other dealerships fell short. Thank you for choosing us and for taking the ti... read more

AMSAGGIE's profile image
AMSAGGIE 
11 months ago

My service coordinator Logan has been extremely helpful, going above and beyond to solve the issue. 

Business response:

We are pleased to hear about your positive experience with our service team. It means so much to us when team members go the extra mile to help resolve concerns and provide exceptional support. Your recognition of the dedication shown in addressing your needs reflects exactly the kind of service we strive to deliver. We truly appreciate you taking the time to share your experience and look forward to continuing to serve you with the same level of care and commitment. 

ABBYPAGEL's profile image
ABBYPAGEL 
11 months ago

They are always very helpful and their customer service is amazing. Arman always helps me and answers all the questions I have right away 

Business response:

We are utterly delighted to hear about your wonderful experience with our team. Your feedback about our helpful approach and excellent customer service truly means the world to us. We understand how important it is to have all your questions answered promptly, and we're pleased that our staff consistently provides the support you need. Your trust in our service is something we value deeply, and we look forward to continuing to exceed your expectations in the future. 

texasgirljag's profile image
texasgirljag 
11 months ago

Highly recommend this dealership and my service advisor Chase Ybarra! Chase is gone above and beyond to get me taken care of when you get my car repaired. 

Business response:

We are absolutely thrilled to hear about your outstanding experience. Your recommendation means the world to us, and we truly appreciate you taking the time to share your positive feedback. It sounds like your service advisor provided exceptional care and went the extra mile to ensure your vehicle repair needs were met with the highest level of service. We are proud to have team members who demonstrate such dedication to customer satisfaction. Your experience reflects our commitment to providing quality automotive service th... read more

WAYNENUGENT's profile image
WAYNENUGENT 
11 months ago

5 Excellent! Jackson, Pat, Anthony, Logan Schuyler, Tanya...all outstanding! I appreciate everyone helping me work around my schedule and EASY, PROFESSIONAL, COURTEOUS Process! I would gladly recommend Crest Cadillac, and hope to send you all my Referrals. Cheers! 

Business response:

We are ecstatic to hear about your excellent experience with our team. It's wonderful to know that our staff provided you with outstanding service and made the process so smooth for you. We understand how important it is to work around your schedule, and we're thrilled that we could accommodate your needs while maintaining the professional and courteous service you deserve. Your willingness to recommend Crest Cadillac and send us referrals means the world to us. We truly value customers like you who take the time to share th... read more

JABDULALHAKIM's profile image
JABDULALHAKIM 
11 months ago

Excellent Excellent! in my mind is good enough. Thank you!. Shawn Barren a knowledge person. 

Business response:

We are pleased to hear that your experience met your expectations and that you found it excellent. It's wonderful to know that our team member provided you with knowledgeable service during your visit. Your satisfaction means everything to us at Crest Cadillac, and we truly appreciate you taking the time to share your positive feedback. We look forward to continuing to provide you with the same level of exceptional service in the future. 

raheemlinder79's profile image
raheemlinder79 
11 months ago

Service was very professional and i am satisfied with the repairs to my vehicle thanks 

Business response:

We are thrilled to hear about your positive experience with our professional service team. Your satisfaction with the vehicle repairs means everything to us at Crest Cadillac. We take great pride in delivering quality workmanship and maintaining the high standards our customers expect. Thank you for choosing us for your automotive needs and for taking the time to share your feedback. 

JEAN.STAYTON's profile image
JEAN.STAYTON 
11 months ago

It was a wonderful experience with great service. Bryan is wonderful. The ladies checking me out were busy with their own conversation which I have never experienced at Crest. But my car was ready to go and my bill was correct so I was able to overlook their lack of customer service. 

Business response:

Thank you for sharing your wonderful experience with us. We are delighted to hear that you received great service and had such a positive visit. It means so much to know that your car was ready and your bill was accurate, allowing for a smooth experience. We truly value your feedback about all aspects of your service, as it helps us continue to provide the best possible experience for our customers. Your kind words about the excellent service you received are greatly appreciated, and we look forward to serving you again in t... read more

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 13,980 reviews. 

When is Crest Cadillac open?

Crest Cadillac is open now. It will close at 6:00 p.m.