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Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.713,626 reviews
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LED1973's profile image
LED1973 
8 months ago

Dropping off and checking in was very efficient. I was kept updated on the status of my vehicle and promptly called to inform me the car was ready to be picked up. When I couldn't pick it up the same day, Monica promptly sent a driver to pick me up. I am very satisfied. 

Business response:

We are overjoyed to hear about your positive experience with our service process. It sounds like our check-in procedures worked smoothly for you, and we're pleased that our communication kept you well-informed throughout your vehicle's service. We understand how important it is to stay updated on your car's progress, and it's wonderful to know we met that expectation. Monica's quick thinking to arrange transportation when you needed it shows our commitment to making things convenient for our customers. Your satisfaction mean... read more

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BHOWARD77 
8 months ago

Arman always takes great care of all my needs hands down. Great service and dealership. With my busy lifestyle they make it a breeze! 

Business response:

Thank you for sharing your wonderful experience with us. We are thrilled to hear that our team consistently meets all your service needs and provides exceptional care. It's fantastic to know that we make vehicle maintenance convenient and hassle-free for your busy schedule. Your feedback about receiving outstanding service and having such a positive experience with our dealership means everything to us. We truly appreciate customers like you who take the time to recognize our commitment to excellence. 

MKELLY8998's profile image
MKELLY8998 
8 months ago

My service advisor, Greg Vetrano is fantastic. Keeps me informed of what’s going on and has the work completed very fast 

Business response:

Thank you for your review. We genuinely appreciate you taking the time to share your positive experience with our service team. It's wonderful to hear that your service advisor provided you with excellent communication throughout the process and ensured your work was completed efficiently. Clear updates and quick turnaround times are essential parts of the quality service experience we strive to deliver at Crest Cadillac. Your feedback helps us recognize when our team members are going above and beyond to take great care of ... read more

MTHEOPHILE1's profile image
MTHEOPHILE1 
8 months ago

Great service and mechanical work. Prices were not all that great. Who ever cleaned my car did an awesome job! Way, way better then all the ones I have had in the past. 

Business response:

Thank you for your review and for sharing your experience with our service and mechanical work. We are pleased to hear that you were satisfied with the quality of our automotive services. We understand that pricing is an important consideration, and we appreciate your honest feedback on this aspect. It is wonderful to know that our car cleaning exceeded your expectations and provided you with the best experience you have had. Your feedback about the exceptional cleaning service is valuable to us, and we will be sure to recog... read more

eric@beyondigital.com's profile image
eric@beyondigital.com 
8 months ago

Attentive, collaborative, great job getting the deal closed, and it was my first time to visit this dealer 

Business response:

We are happy to hear about your positive experience with our team. Your feedback about our attentive and collaborative approach means so much to us. We understand that purchasing a vehicle can feel overwhelming, especially when visiting a dealership for the first time, so we are thrilled that our team made the process smooth and successful for you. We work hard to ensure every customer feels supported throughout their journey with us. Thank you for choosing us and for taking the time to share your experience. 

RUSKI_MARK's profile image
RUSKI_MARK 
8 months ago

Great service, very helpful staff, amazing product. I am glad i chose crest cadillac to find my new car 

Business response:

We are happy to hear about your positive experience with our team and vehicles. Your kind words about our helpful staff and the quality of our products truly mean a lot to us. We deeply respect customers like you who take the time to share their experience, and we are thrilled that you found exactly what you were looking for when choosing your new car. Thank you for trusting us with such an important decision. 

CAROL1919's profile image
CAROL1919 
8 months ago

I was very pleased with the service and prompt completion of my oil change. Logan McPherson is a wonderful service representative. Both my Cadillacs are running great! Thank you 

Business response:

We are thrilled to hear about your positive experience with your oil change service. Your satisfaction with the quick and efficient completion of your service means so much to us. We appreciate you recognizing the wonderful support you received from our service team - it truly makes a difference when our representatives provide exceptional care. It brings us joy to know that both of your Cadillacs are running smoothly and that you left feeling pleased with the entire experience. We value your trust in us and look forward to ... read more

TLWBKW9's profile image
TLWBKW9 
8 months ago

All staff members at Crest are business like, knowledgeable and proficient. Service needs performed completely & timely. 

Business response:

We are absolutely thrilled to hear about your positive experience with our team. Your recognition of our staff's professional approach and expertise means a great deal to us at Crest Cadillac. We take pride in ensuring that every service is handled with thoroughness and completed in a prompt manner. Thank you for acknowledging the knowledge and skill our team brings to every interaction. We truly value customers like you who appreciate our commitment to delivering quality service efficiently. 

ursulaglenn's profile image
ursulaglenn 
8 months ago

Great customer service from the entire team. Always a great experience. Thank you for all that you do. 

Business response:

We are thrilled to hear about your wonderful experience with our team. Your kind words about the exceptional service you received mean so much to us. It brings us great joy to know that we consistently deliver the quality experience you deserve. We truly value your trust and look forward to continuing to serve you with the same level of excellence. 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 13,626 reviews. 

When is Crest Cadillac open?

Crest Cadillac is open now. It will close at 8:00 p.m.