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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The service is always excellent, and my service advisor is outstanding And I love the free detailing they do on the car no matter how small the service is.
Business response:
We are absolutely thrilled to hear about your consistently positive experiences with us. Your recognition of our team's commitment to providing outstanding service means everything to us. We take great pride in ensuring every visit exceeds your expectations, and we're delighted that you appreciate the complimentary detailing service we provide with every appointment, regardless of the work being performed. Your loyalty and trust truly make a difference, and we look forward to continuing to serve you with the same level of ex... read more
Greg Vetrano Is the best very professional and always helps me out. Been going to him for 15 years. Thank you!
Business response:
We greatly appreciate your wonderful feedback about your experience with us over the years. It's heartwarming to hear that you've received such professional service and helpful support consistently. Your loyalty means everything to us at Crest Cadillac, and we're honored to have earned your trust. Thank you for taking the time to share your positive experience!
Chris is always great. Very timely and keeps me updated throughout the process. Thank you
Business response:
We are grateful for your wonderful feedback about your experience with us. It's fantastic to hear that you consistently receive excellent service and that our team member maintains clear communication while keeping you informed at every step. Your recognition of the timely service and ongoing updates throughout the process means so much to us. We truly appreciate customers like you who take the time to share their positive experiences.
I purchased my SRX new in 2010. I have never taken her anywhere else for service. They still treat me the same as if I had a brand new Cadillac. I trust my service advisor to perform whatever work is necessary.
Business response:
We deeply cherish your loyalty over all these years since purchasing your SRX in 2010. Your commitment to bringing your vehicle to us for all service needs means everything to our team. We understand how important it is to maintain that same level of exceptional care and attention, regardless of your vehicle's age. The trust you place in your service advisor reflects the lasting relationships we strive to build with every customer. Your continued confidence in our service department demonstrates the quality and consistency w... read more
Marital was very knowledgeable about the car I was interested in purchasing. Then she let me know that they had the car of my dreams available, the CT6 premium luxury addition. I was sold when I saw the car!
Business response:
We are delighted to hear about your wonderful experience with our team and finding your dream vehicle. It sounds like our staff member provided you with excellent knowledge about the vehicle you were considering and helped you discover the perfect CT6. We understand how exciting it must have been to see exactly what you were looking for. Your satisfaction with both the service you received and finding your ideal car means everything to us at Crest Cadillac. We appreciate you taking the time to share your positive experience ... read more
Took care of the service needs in a timely manner. Transportation arranged to drop off and pick up. Service details explained.
Business response:
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that we handled your service requirements efficiently and provided you with the convenient transportation you needed. It means a lot to know that our team took the time to clearly walk you through all the service work performed on your vehicle. Your feedback helps us continue delivering the reliable and thorough service our customers deserve.
Very helpful, prompt response and excellent service that's all Knowledgeable and kind No more words
Business response:
We are thrilled to hear about your positive experience with our team. Your feedback about receiving helpful assistance and prompt responses truly means a lot to us. We take pride in providing excellent service while ensuring our staff remains knowledgeable and kind throughout every interaction. Thank you for taking the time to share your thoughts - it helps us continue delivering the quality experience our customers deserve.
My sales agent was Joseph, trainee was Lani and finance manager was Travis. All were excellent, profesional and helpful.
Business response:
We are overjoyed to hear about your wonderful experience! It sounds like our team provided you with outstanding service throughout your visit. We're proud to have such dedicated professionals who go above and beyond to ensure every customer feels valued and supported. Your kind words about their excellent and helpful approach mean so much to us. We truly appreciate you taking the time to share this positive feedback, and we look forward to continuing to serve you with the same level of excellence in the future.
A unique situation materialized once I got there and Austin was able to make things right
Business response:
We are absolutely thrilled to hear that despite the unexpected circumstances that arose during your visit, our team was able to resolve everything for you. It means so much to us when we can turn challenging situations around and ensure our customers leave satisfied. Your positive feedback about how we handled your unique situation truly makes our day. Thank you for giving us the opportunity to make things right and for sharing your experience with others.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,626 reviews.
When is Crest Cadillac open?
Crest Cadillac is open now. It will close at 8:00 p.m.