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Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.713,980 reviews
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jakeschock715's profile image
jakeschock715 
a year ago

Great at communicating what's going on with my car. He is very helpful throughout the whole process. 

Business response:

We are glad to hear about your positive experience with our team's communication regarding your vehicle's service needs. It's wonderful to know that you found our approach helpful and supportive during the entire process. Your feedback about our clear communication means a great deal to us at Crest Cadillac, as we strive to keep our customers well-informed every step of the way. We appreciate you taking the time to share your experience and look forward to continuing to provide you with excellent service. 

jlaferney's profile image
jlaferney 
a year ago

Everything went well Very pleased I'm a anesthesia doc and in the operating room right now 

Business response:

Thank you immensely for sharing your positive experience with us. It means a great deal to hear that everything went smoothly during your visit. Your satisfaction is our priority, and we are pleased that we could provide you with excellent service. We appreciate your trust in us and look forward to serving you again in the future. 

CBALDOVSKY's profile image
CBALDOVSKY 
a year ago

Smooth process, all my questions were answered, and concerns were addressed. Friendly staff. This was my 4th time buying from Crest and I would return again if I were not relocating to Charlotte NC in the near future. 

Business response:

Your positive feedback is incredibly valuable to us. We are thrilled to hear that your experience was seamless and that our team was able to address all of your questions and concerns thoroughly. It means so much to know that our staff provided the friendly service you deserve. Your loyalty as a returning customer for the fourth time speaks volumes, and we truly appreciate the trust you have placed in Crest Cadillac over the years. While we are sad to see you relocate to Charlotte, we wish you all the best in your new advent... read more

CHELILARA's profile image
CHELILARA 
a year ago

They provided excellent service to my vehicle. They also were very helpful in assisting we had a pleasant experience while waiting for oil change to be completed. 

Business response:

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Crest Cadillac. 

CHACY2000's profile image
CHACY2000 
a year ago

Great service and very attentive. Loved the follow-up and service. Ty King was very nice 

Business response:

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. 

TINO.SANCHEZ1's profile image
TINO.SANCHEZ1 
a year ago

Great Customer svc They were able to get me in right on time and provided me with transportation home 

Business response:

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. 

trogers21's profile image
trogers21 
a year ago

Great Service. Bryan Oldham always takes great care. On time, good communication. On service needs and updates. 

Business response:

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Crest Cadillac. 

JUDIEPARK063's profile image
JUDIEPARK063 
a year ago

My car experienced a malfunction and I had it towed in. At that time I had a repair, recall, and other yearly maintenance done, such as Inspection done. Then the Check Engine light came on and I towed it back in. It was diagnosed, a part ordered, repaired and detailed. It drives well and looks great. 

Business response:

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. 

GULAJJ's profile image
GULAJJ 
a year ago

Greg Vetrano my service manager was amazing to deal with. He addressed all my concerns regarding the issue with my 5 month old vehicle. He scheduled a tow truck to come and pick up the car. Provided a loaner car for the time it was in the shop being fixed. Even addressed the stress I had with my loaner being an EV and kindly provided an addl charge for me. Needless to say I had “range anxiety” and he was very sensitive to that This is not a dealership issue but a Cadillac issue. Why does Cadillac not address known Issues of ... read more

Business response:

Thank you for choosing Crest Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 13,980 reviews. 

When is Crest Cadillac open?

Crest Cadillac is closed now. It will open on Monday at 8:30 a.m.