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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
The Crest service department provided excellent service, Greg V. went above and beyond, highly recommended.
Business response:
Thank you for the great feedback! We're so glad to hear that Greg V. and our service team went above and beyond to provide you with excellent service. It means a lot to us that you had such a positive experience, and we truly appreciate your recommendation. If you need anything else, don't hesitate to reach out!
It took a couple hours to get my car back from the service department, but they provided me a loaner so there was no inconvenience. I really appreciated that.
Business response:
Thank you for sharing your experience! We're glad to hear that the loaner car made the wait more convenient for you. We strive to make service visits as smooth as possible, and we appreciate your understanding. If you need anything else, don't hesitate to reach out!
Very nice and professional people ! Clear and concise about the car ! I highly recommend them !
Business response:
Thank you for your wonderful feedback! We're so glad to hear that you had a positive experience with our team and found the information about the car clear and helpful. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience! We look forward to assisting you again in the future.
Friendly efficient car loaner staff and service team was exceptional. The car detail services did a fantastic job job my 2011 SRX looking like a 2025 model Thank you Team
Business response:
Thank you for the kind words! We're so glad to hear that our loaner and service teams made a great impression with their friendly and efficient support. It’s especially exciting to know that the detail team helped your 2011 SRX shine like a 2025 model—that’s quite the compliment! We truly appreciate your feedback and look forward to serving you again.
The Crest Service department provides excellent customer service, specifically Greg V, very responsive, fourth coming and proactive with required maintenance, thanks.
Business response:
Thank you for your kind words! We’re so glad to hear that Greg and the Service team provided you with excellent service. It’s always our goal to be responsive, proactive, and transparent with our customers, and we’re happy to see that reflected in your experience. We appreciate your feedback and look forward to continuing to assist you in the future!
Very courteous, prompt, clean waiting room, service advisor ( Greg) was informative on the time of completion, and met all of my expectations. Definitely a ten across the board.
Business response:
Thank you for your kind feedback! We're thrilled to hear that you had a positive experience and that Greg, along with our team, was able to meet all your expectations. It’s great to know that our clean waiting room, prompt service, and clear communication made your visit enjoyable. We truly appreciate your perfect rating and look forward to continuing to serve you in the future!
We had thermostat issue. We got the car quickly in and everything got fixed within a day. Overall very happy with Cadillac service. Logan was great.
Business response:
Thank you for your feedback! We're glad to hear that the thermostat issue was quickly addressed and resolved within a day. It's great to know that Logan provided excellent service. We truly appreciate your trust in Cadillac service and look forward to helping you again in the future!
Chris and the service team is always professional and extremely helpful. They run a very efficient operation.
Business response:
Thank you for your kind words! We're so glad to hear that Chris and the service team consistently provide professional and helpful service. We truly appreciate your feedback and are happy to know that our team’s efficiency makes a difference in your experience. Looking forward to assisting you again!
Sam and his team were extremely helpful in getting me the car I wanted without having to wait.
Business response:
Thank you for your kind words! We're thrilled to hear that Sam and his team made the process smooth and quick, getting you the car you wanted without the wait. We appreciate your feedback and look forward to serving you again in the future!
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 12,056 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open tomorrow at 7:00 a.m.