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Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.712,057 reviews
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aanglemyer's profile image
aanglemyer 
a year ago

Good people to work with and a very fair deal. Austin was great to work with. 

Business response:

Congratulations on your new car! We're thrilled to hear you had a positive experience working with our team, especially Austin. At Crest Cadillac, we strive to be fair and transparent in all our dealings, and we're glad you felt you got a good deal. It sounds like Austin played a key role in making your experience smooth and enjoyable. We appreciate you mentioning him by name! Please don't hesitate to reach out to Austin or any of our team members if you have any questions about your new car or need service in the future. We... read more

chris.reiff's profile image
chris.reiff 
a year ago

I had the pleasure of having Austin show me a vehicle I was looking at recently. Austin is very personable and right off the bat I was very comfortable having him as my sales rep. I told him my situation and that i wasn't ready to buy just yet. I was debating between two vehicles. I came in just for a test drive and not once did he try to pressure me into buying a car right there and then. He was honest and upfront about everything. Ultimately I decided on a different vehicle but it had absolutely nothing to do with Austin o... read more

Business response:

Thank you for taking the time to leave such a detailed and positive review about your experience at Crest Cadillac! We're thrilled to hear that Austin Drabick made you feel comfortable and welcome, even though you weren't ready to buy right away. At Crest Cadillac, we believe in providing a pressure-free and informative experience for our customers. It sounds like Austin perfectly embodied that philosophy by being personable, honest, and upfront throughout your visit. We appreciate you recognizing his efforts! We understand ... read more

glen's profile image
glen 
a year ago

Everybody was extremely helpful and friendly. Made the whole process as pleasant as possible. Jenny was absolutely amazing to work with. 

Business response:

We're so grateful for your review, Glen! Creating a positive and friendly atmosphere is important to us, and we're thrilled to hear our team achieved that for you. A huge thanks to Jenny for going above and beyond! We love hearing stories about team members who truly make a difference. We'll be sure to pass on your kind words. Congratulations on your new car! We hope you continue to have a pleasant experience with Crest Cadillac. Please don't hesitate to reach out if you have any questions or need anything at all in the futu... read more

keegc's profile image
keegc 
a year ago

Professional experience. Would contact again for future purchase. Satisfied with my purchase from the dealership as well. 

Business response:

Thank you for the fantastic review! We appreciate you highlighting the professionalism you encountered throughout your experience. At Crest Cadillac, we strive to provide exceptional customer service, and it sounds like we achieved that for you. We're happy to hear you're satisfied with your purchase and would consider us again in the future. That means a lot to us! 

DaL100's profile image
DaL100 
a year ago

Awesome experience with Chris end to end. He’s attentive and patient and recognizes the value of building lasting relationships in the car business. Chris was also quick to find solutions to obstacles in a practical and positive way. 

Business response:

We're so happy to hear about your awesome experience with Chris! Building lasting relationships with our customers is incredibly important to us, and it sounds like Chris truly embodied that philosophy. His attentiveness, patience, and problem-solving skills are exactly what we strive for on our team. Thank you for recognizing these qualities in Chris, and we'll be sure to pass your kind words along to him. We're glad you had a great end-to-end experience, and we look forward to seeing you again in the future! 

jshoemake0104's profile image
jshoemake0104 
a year ago

I will not go anywhere else to get a car except Crest Cadillac. Keilyn was an absolute joy to work with. She worked hard to find the perfect car that I wanted and made it very convent while I was at work. She made the process easy and painless. If you are in the market for a car, definitely ask for Keilyn. You will be in great hands. 

Business response:

Wow, what a fantastic review! We are thrilled to hear that we earned your loyalty and that Keilyn provided such an exceptional experience. Finding the perfect car can be stressful, and we're so glad Keilyn made the process easy, convenient, and enjoyable for you, especially while you were busy at work. We'll be sure to pass your kind words on to Keilyn! Thank you for choosing Crest Cadillac, and welcome to the family! We look forward to seeing you down the road for all your automotive needs. 

AustinL's profile image
AustinL 
a year ago

Chris Rucker connected with me on the Escalade V group on Facebook. He was phenomenal to deal with and he lined up a beautiful Escalade ESV V for our family. Crest treated us right on our trade - far better than other local dealers - and Chris even delivered the new car to us in person. Give Crest and Chris Rucker the opportunity to earn your business! 

Business response:

Wow, thank you for the amazing review! We're so glad to hear Chris Rucker's connection with you on the Escalade V group on Facebook led to such a fantastic experience. It sounds like Chris went above and beyond to find the perfect Cadillac Escalade ESV V for your family, and we appreciate you recognizing his phenomenal service. We're thrilled to hear we offered you a fair deal on your trade-in. That's definitely something we strive for. The fact that Chris even delivered the car to you personally shows his dedication to prov... read more

greenlyte03's profile image
greenlyte03 
a year ago

If a Sales Representative is a model of the dealership, then, Crest is outstanding!! I give 100 Stars to "Chris Rucker" for his exemplary salesmanship! I sent an inquiry to Crest Cadillac regarding a 2024 Cadillac Escalade. Immediately, Chris called me to ask me what I wanted in a new vehicle. I informed him of my must-haves and before I knew it, he contacted me to inform me that my vehicle was on its way to the Crest dealership! My Escalade is everything that I wanted and more...slamming rims that are not standard! I am ove... read more

Business response:

Wow, 100 stars for Chris Rucker? That's high praise indeed, and we at Crest Cadillac couldn't be happier to hear it! If Chris is a model of our dealership, then we're doing something right. Thank you for sharing your incredible experience with Chris. It sounds like he went above and beyond to find your dream Cadillac Escalade, complete with the "whisper beige" interior and slamming rims! His dedication to making sure you received exactly what you wanted, from the initial inquiry to the final touches, is truly exceptional. We... read more

Amy Dittman's profile image
Amy Dittman 
a year ago

I love my new car! !! Excellent customer service! Extremely smooth transaction. Chris was knowledgeable, creative, professional and very straightforward with me. Made my decision so easy. I will definitely be back to Crest Cadillac! Thanks for the experience and follow-up, Chris!! 

Business response:

Congratulations on your new car! We're so happy to hear you love it and that your experience was excellent. A smooth transaction and exceptional customer service are what we aim for, and it sounds like Chris delivered! We truly appreciate your kind words about Chris. His knowledge, creativity, professionalism, and straightforward approach are valuable assets to our team. We'll be sure to pass your compliments on to him – knowing he made your decision easy is a great compliment. Thank you for mentioning the follow-up as well.... read more

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 12,057 reviews. 

When is Crest Cadillac open?

Crest Cadillac is closed now. It will open at 7:00 a.m.