This profile has been claimed by the business owner or representative.
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Greg was my service advisor and he was awesome to work with. He kept me abreast of the entire process.
Business response:
Thank you for sharing your experience! We’re so glad to hear that Greg provided excellent service and kept you informed throughout the process. It’s great to know that he made your experience smooth and transparent. We truly appreciate your feedback and look forward to assisting you again in the future!
Samuel was awesome! He was professional, stayed in touch, not too pushy, and very polite and friendly!! I enjoyed working with him! He was above and beyond for sure! I’ll buy another car from him for sure!
Business response:
Thank you for sharing your experience! We’re thrilled to hear that Samuel provided such outstanding service—his professionalism, communication, and friendly approach are exactly what we aim for. It’s great to know he went above and beyond to make your experience enjoyable. We look forward to helping you with your next car purchase and appreciate your trust in Samuel!
I received excellent service . Logan took such good care of my car and me. Logan updated me frequently. They were a little short of employees , but made up for it by making sure I was comfortable. Logan even purchased a great cheeseburger, fries and a soda. I’ll be back next time I need service. Thank you
Business response:
Thank you so much for your wonderful review! We’re thrilled to hear that Logan took such great care of both your car and you, keeping you updated throughout the process. It’s also great to know that his thoughtful gesture of getting you a cheeseburger, fries, and a soda added to your experience. We truly appreciate your understanding of the staffing situation, and we’re happy we could make sure you felt comfortable. We look forward to seeing you again for your next service!
GREAT SERVICE. always get in when it’s convenient for me. They keep me updated on the progress of the service so I know how long I will be waiting
Business response:
Thank you for your kind words! We're glad to hear that scheduling service at your convenience and staying informed throughout the visit has made a positive impact. Providing clear communication and timely updates is something we take pride in, and we’re happy to know it helps make your experience smooth and stress-free. We appreciate your continued trust and look forward to seeing you next time!
I have already sent one but I can tell you again. The service was excellent! Logan needs a gold star or a raise or maybe both. I’m a 78 year old on a walker with diabetes. Logan even bought me a delicious hamburger, fries and a soda to get my blood sugar levels up. He refused to let me pay him . I will certainly come back the next time I need service.
Business response:
Hi Carolyn, Thank you for sharing your wonderful experience with us! We are thrilled to hear that Logan provided you with excellent service and went above and beyond to ensure your well-being. It’s stories like yours that inspire us to maintain high standards and a caring approach in everything we do. We will certainly recognize Logan for his exceptional kindness and dedication. We look forward to welcoming you back the next time you need our services.
I would highly recommend Glenn Young to anyone in the market for a new or used vehicle. He made what is often a stressful process feel simple and even enjoyable.
Business response:
Thank you for sharing your experience! We’re thrilled to hear that Glenn made your car-buying process feel simple and enjoyable. We understand that purchasing a vehicle can sometimes be stressful, so it’s wonderful to know Glenn was able to provide such a positive experience. Your recommendation means a lot, and we’re grateful for your trust!
Service and response is always great here. They're on time and do a great job.
Business response:
Thank you for the great feedback! We're happy to hear that you consistently receive timely and high-quality service. Providing reliable, efficient care is something we take pride in, and it’s wonderful to know that’s been your experience every time. We appreciate your continued trust and look forward to serving you again!
Logan is outstanding and exceptional with his customers including my wife and I. Repairs are not fun at all but he does a wonderful job explaining the why's etc. Without Logan things would be different.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that Logan provided you and your wife with exceptional service. His ability to explain the details of the repairs truly makes a difference in the experience, and we appreciate you recognizing his efforts. We look forward to serving you again!
Great service! ! Logan kept me updated and even bought lunch for this old lady!! I will definitely return here for all my auto services. Every one I encountered was so respectful, knowledgeable and kind.
Business response:
Thank you so much for your wonderful review! We're delighted to hear that Logan and the rest of the team made your visit such a positive experience. Keeping you updated and going the extra mile—like treating you to lunch—truly reflects the care we strive to provide. It means a lot to know you felt respected and well taken care of. We look forward to seeing you again for your future auto service needs!
Crest Cadillac has a 4.7 star rating with 13,982 reviews.
Crest Cadillac is closed now. It will open tomorrow at 8:30 a.m.