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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I feel very comfortable with you , you did a great job. I really appreciate the work and help I received from Monica, she is amazing, thanks for everything.
Business response:
We are thrilled to hear that you feel very comfortable with us and appreciate the great job Monica did. Your kind words about her amazing work mean a lot to us. Thank you for your feedback!
Monica's attention to customer service is second to none. Her efforts alone have made me a customer for life! I found myself needing service in a flash to pick up my littles from school, she got me in and out and even had a loaner car ready should I have needed it! She cares and it shows!
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that Monica's exceptional customer service made such a positive impact on your experience. We strive to provide quick and caring service, and it's great to know that we succeeded in meeting your needs. Your loyalty means a lot to us!
Excellent service and support. Exceptional customer service from my service advisor, Bryan Oldman. I live in Central Texas and have visited a few Cadillac dealerships in Houston, Central Texas, and Dallas. Crest Cadillac is by far the best Cadillac dealership in Texas! Their customer service, attention to detail and vehicle care is superior than all the others. I will definitely drive 200 miles again to Crest Cadillac for my vehicle services. I recommend Crest Cadillac for all your Cadillac services and vehicle purchases.
Business response:
Thank you for your kind words about our service. We are thrilled to hear that Bryan Oldman provided you with exceptional customer service and that you consider us to be the best dealership in Texas. Your satisfaction and loyalty mean a lot to us, and we look forward to serving you again in the future.
Monica took great care of me. Think 750$ for a mouse chewing a connection.to water pump Is ridiculous pricing but my service rep Was great. Doing a little research online find out many plastic car connections have soy in them? And dealers covered rodent repair under extended warranty’s which I purchased?? “that it was and on going problem with the Accords whose sensor was manufactured using a New Soy Based Insulation, believe it or not the service Rep showed us the new Replacement which actually had yellow Tape on the Wiring... read more
Business response:
Thank you for your feedback! We are glad to hear that Monica took great care of you during your visit. We understand your concerns regarding the pricing and appreciate your research on the issue. Your satisfaction is important to us, and we hope to assist you again in the future. Please feel free to reach out to us directly with any questions or concerns.
Samuel Dixon was able to find a car that I was happy to purchase for my son. He even surprised my son with a bow on the car to present it. It was a nice touch. I just wish they could honor a minor repair we found right after the purchase, but overall he was quick to respond and I hope to see their service stays the same since this is my very first time working with them.
Business response:
Thank you for your kind words about Samuel Dixon and the special touch he added for your son. We appreciate your feedback regarding the minor repair and will strive to maintain our service quality for your future visits. We look forward to serving you again and feel free to reach out to us directly if you need any future assistance.
Caleb and Jenny are truly amazing! ! From the time I spoke with Caleb on the phone and entered the dealership the service was TOP TIER. Ten out of Ten will recommend. Caleb also referred me to Julian at Stonebriar Chevrolet to purchase a truck for my son. So in a week we got a 2025 Escalade and Silverado.
Business response:
Thank you for your wonderful review! We are thrilled to hear that Caleb and Jenny provided you with top-tier service and that you had such a great experience purchasing both the 2025 Escalade and Silverado. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Very prompt and excellent service at my home. Very nice technician, Josh. Thank you very much.
Business response:
Thank you for your kind words about our service! We are thrilled to hear that you found our service prompt and that Josh provided excellent assistance at your home. Your satisfaction is our priority, and we appreciate your feedback.
I have been working Omar in Sales and Bryan in Service for many years and they are the BEST!!! There follow up goes above and beyond … I have purchased from Crest for 30 years and will continue to do so because of the outstanding team of people!!
Business response:
Thank you for your kind words about Omar and Bryan. We are thrilled to hear that our team's follow-up and service have consistently exceeded your expectations over the years. Your loyalty for 30 years is greatly appreciated, and we look forward to continuing to serve you with the same outstanding dedication.
Chase is the best service advisor. Services were done correctly and they were very responsive and helpful.
Business response:
Thank you for your kind words about Chase and our service. We are thrilled to hear that you found our team responsive and helpful, and that the services were completed to your satisfaction. Your feedback motivates us to continue providing the best service possible.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,638 reviews.
When is Crest Cadillac open?
Crest Cadillac is open now. It will close at 8:00 p.m.