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Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.712,057 reviews
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rjrndr's profile image
rjrndr 
5 years ago

Great service and always get a car wash . Ask for Gene Reeves as a service writer. He knows his stuff and is a straight shooter. Waiting area is very clean and comfortable. 

Business response:

Thank you for your positive review! 

Brosam28's profile image
Brosam28 
5 years ago

my service was fast I like the way they communication . when my car was done the communication was well they let me know everything that I needed any different repairs I need my car. 

Business response:

Thank you for your positive feedback! 

Texasgirl's profile image
Texasgirl 
5 years ago

They were great to deal with.Everything was smooth, easy They were great to deal with. Everything was smooth, easy and straightforward. We really liked our salesperson, Jordan. Would definitely recommend Crest Cadillac to others. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

b. smith's profile image
b. smith 
5 years ago

Shawn Baron provided excellent customer service! He made sure that my vehicle was taken care of and in and out quickly and I truly appreciate it. 

Business response:

Thank you for your positive review! 

freeney89's profile image
freeney89 
5 years ago

I was satisfied with service - everyone was friendly. Waiting room with cleaning. The assistant manager was very helpful. I will be bringing my car back for service in the future. 

Business response:

Thank you for your positive feedback! 

Catcevans's profile image
Catcevans 
5 years ago

Great experience! Caleb Brosin and Mike Brosin were Great experience! Caleb Brosin and Mike Brosin were amazing! I really like my salesman Chris! I would highly recommend this dealership! They made my purchase so easy! 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

Robcgoe's profile image
Robcgoe 
5 years ago

Logan is always friendly and helpful every time I visit. He takes the time to listen to the issues and makes sure I am aware of all the recommended maintenance for my car. I look forward to working with someone I know and trust every time I bring my car in for service. Thanks to Logan for bring a great service advisor. James took over when Logan had to leave for an appointment. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

Jennybugs888's profile image
Jennybugs888 
5 years ago

I was disappointed that my car was 6 days in the shop and brought back to me with out being cleaned. I have bought 6 cars from you guys and every time it’s been detailed and spotless when returned. May sound petty but that was one of the reasons I continue to buy from Crest. 

Business response:

Jenny, thank you for bringing this to our attention. Our team prides ourselves on providing professional and customer-focused service and we're sorry you didn't receive that. Please contact James Freel at Jfreel@crestcadillactx.com at your earliest convenience. 

jhuffman's profile image
jhuffman 
5 years ago

I have purchased several Escalades over the years from Crest... great service... convenient... Brent Upton keeps me informed ... my salesman Chris keeps me updated on the new 2021 

Business response:

Thank you for your positive review! 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 12,057 reviews. 

When is Crest Cadillac open?

Crest Cadillac is open now. It will close at 8:00 p.m.