This profile has been claimed by the business owner or representative.
Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I love the valet service. I’m always left a clean loaner car and My car is returned clean and all issues are addressed. Everyone is very professional and excels in customer service.
Business response:
Thank you for your wonderful review! We're so glad to hear that you’ve had a positive experience with our valet service. Providing clean loaner cars and ensuring your vehicle is well taken care of is a priority for us. We truly appreciate your recognition of our professional team and their commitment to excellent customer service. We look forward to assisting you again in the future!
Shawn has been my Service advisor since I bought my car. He always has my best interest at heart. Thank you Shawn!
Business response:
Thank you for your review! We're so glad to hear that Shawn has consistently provided you with excellent service and always keeps your best interests in mind. We truly appreciate your trust in him, and we’ll be sure to pass along your thanks to Shawn. We look forward to serving you again!
Very attentive! Work is done right the first time! Easy to schedule. Great follow up!! Great service!
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you found our service attentive and efficient. It's great to know that scheduling was easy and that our follow-up met your expectations. We strive to provide excellent service and appreciate your recognition of our efforts.
Austin was a pleasure to work with. Made the buying process very easy and smooth
Business response:
Thank you for your kind words about Austin. We are glad to hear that he made the buying process easy and smooth for you. Your satisfaction is our priority, and we look forward to assisting you again in the future.
I love Logan. He’s the best in the whole entire world would never want to deal with anyone else. The dealership should pay him more money
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you love Logan and consider him the best. Your appreciation means a lot to us, and we will ensure that Logan knows how much you value his service.
Excellent service with an excellent service advisor. Service was completed within the time estimated and I received updates throughout.
Business response:
Thank you for your kind words about our service and advisor. We are glad to hear that the service was completed on time and that you received updates throughout the process. Your satisfaction is our priority, and we look forward to serving you again in the future.
Great service with great people. My car looks fantastic. I am so pleased with Crest and my service advisor Bryan.
Business response:
Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience with our service and that your car looks fantastic. Bryan and the entire team appreciate your kind words and look forward to serving you again in the future.
Service personnel was polite, courteous, and knowledgeable. Work performed seems to be very good and on a timely basis. When checking out was informed use of credit card for payment would necessitate a 3% add on. If you are going to do this on each service call, please advise customer when car is delivered. Seems like like a A REAL xxxx-OFF FACTOR.
Business response:
Thank you for your feedback. We’re glad to hear that our service personnel were polite, courteous, and knowledgeable, and that the work was done in a timely manner. We also appreciate your comments about the credit card fee, and we apologize for not informing you about it earlier. We understand how that could be frustrating and will work on making this more clear to our customers upfront. Your experience is important to us, and we hope to provide an even better experience next time.
Ask for Samuel when purchasing your next vehicle at Crest. I have owned many exotic vehicles and his customer service is top notch!!!
Business response:
Thank you for your kind words about Samuel and our customer service. We appreciate your loyalty and look forward to assisting you with your next exotic vehicle purchase!
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 13,637 reviews.
When is Crest Cadillac open?
Crest Cadillac is open now. It will close at 8:00 p.m.