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Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.713,637 reviews
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JWWROTEN's profile image
JWWROTEN 
a year ago

Shawn Barron is an outstanding service representative. He is reason I continue to use Crest. 

Business response:

Thank you for sharing your experience! We're so glad to hear that Shawn Barron has provided you with outstanding service. We truly value your continued trust in Crest, and we'll be sure to pass along your kind words to Shawn. We look forward to serving you again in the future! 

LANEK's profile image
LANEK 
a year ago

Always great service with Logan and Crest. Car was ready on time and cleaned. They were even able to update software on radio. 

Business response:

Thank you for your continued trust in Logan and Crest! We're thrilled to hear that your car was ready on time, cleaned, and that we could take care of the software update as well. We truly appreciate your feedback and look forward to providing you with great service again in the future! 

PFOSTER645's profile image
PFOSTER645 
a year ago

Rachid, Monica and Schuyler were all very nice, helpful and professional. Wish the process didn’t take so long. 

Business response:

Thank you for your feedback! We're glad to hear that Rachid, Monica, and Schuyler provided you with great service and professionalism. We understand that the process took longer than expected, and we appreciate your patience. We’ll work on improving efficiency and hope to make your next experience even better! 

CLC66_98's profile image
CLC66_98 
a year ago

Great dealership, friendly personnel, anxious to please and complete the deal, quality products and service with a smile! 

Business response:

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our team and that you found our service friendly and efficient. We take pride in offering quality products and service, and it’s great to know we met your expectations. If you need anything in the future, don’t hesitate to reach out! 

rosa11's profile image
rosa11 
a year ago

Logan McPhearson in the service department is wonderful! He makes every visit easy. He is professional and always promptly addresses any issues or concerns. He takes the time to explain any work needed and keeps great communication throughout the service. His quality of service is the reason we keep coming back. 

Business response:

Thanks for the fantastic feedback! We're thrilled to hear about your positive experiences with Logan. He truly embodies our commitment to excellent service, and we appreciate you taking the time to share your thoughts. Looking forward to seeing you again soon! 

LDEMARKE's profile image
LDEMARKE 
a year ago

Always great service at the best Cadillac dealership in North Texas! Fast, trustworthy and reliable! 

Business response:

Thank you for your kind words! We are thrilled to hear that you consistently receive great service with us. Your satisfaction is our priority, and we look forward to serving you again in the future. 

NATALIEVACIO's profile image
NATALIEVACIO 
a year ago

The customer service and support was good service during my appointment on Saturday. Thank you 

Business response:

Thank you for your kind words about our customer service during your appointment on Saturday. We appreciate your feedback and are glad to hear that you had a positive experience with us. 

BONIN5's profile image
BONIN5 
a year ago

Excellent experience! Bret is a true professional and made us a customer for life. He really knew the product and answered all of our questions. He also helped guide our financial decisions. The xt5 is now our second Cadillac! Troy and Cori 

Business response:

We’re thrilled to hear that Bret provided you with such a professional and informative experience. It’s fantastic to know that the XT5 is now your second Cadillac! We truly appreciate your trust and loyalty, and we look forward to assisting you again in the future. If you need anything else, don’t hesitate to reach out! 

TCOFFEY0's profile image
TCOFFEY0 
a year ago

The process was an absolute beating. Bought/leased multiple cars, losing a day & 1/2 work is insane, the bulk of things could've been done online. 

Business response:

Thank you for sharing your feedback. We apologize for the inconvenience and understand that a lengthy process can be frustrating. We are always looking for ways to improve and make the experience more efficient for our customers, and your input will certainly help us in that effort. If you have any further concerns or suggestions, please feel free to reach out. We appreciate your patience and hope to better serve you in the future. 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 13,637 reviews. 

When is Crest Cadillac open?

Crest Cadillac is open now. It will close at 8:00 p.m.