Crest Cadillac's cover image

This profile has been claimed by the business owner or representative.

Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.713,816 reviews
Select a rating
jshoemake0104's profile image
jshoemake0104 
2 years ago

I will not go anywhere else to get a car except Crest Cadillac. Keilyn was an absolute joy to work with. She worked hard to find the perfect car that I wanted and made it very convent while I was at work. She made the process easy and painless. If you are in the market for a car, definitely ask for Keilyn. You will be in great hands. 

Business response:

Wow, what a fantastic review! We are thrilled to hear that we earned your loyalty and that Keilyn provided such an exceptional experience. Finding the perfect car can be stressful, and we're so glad Keilyn made the process easy, convenient, and enjoyable for you, especially while you were busy at work. We'll be sure to pass your kind words on to Keilyn! Thank you for choosing Crest Cadillac, and welcome to the family! We look forward to seeing you down the road for all your automotive needs. 

AustinL's profile image
AustinL 
2 years ago

Chris Rucker connected with me on the Escalade V group on Facebook. He was phenomenal to deal with and he lined up a beautiful Escalade ESV V for our family. Crest treated us right on our trade - far better than other local dealers - and Chris even delivered the new car to us in person. Give Crest and Chris Rucker the opportunity to earn your business! 

Business response:

Wow, thank you for the amazing review! We're so glad to hear Chris Rucker's connection with you on the Escalade V group on Facebook led to such a fantastic experience. It sounds like Chris went above and beyond to find the perfect Cadillac Escalade ESV V for your family, and we appreciate you recognizing his phenomenal service. We're thrilled to hear we offered you a fair deal on your trade-in. That's definitely something we strive for. The fact that Chris even delivered the car to you personally shows his dedication to prov... read more

greenlyte03's profile image
greenlyte03 
2 years ago

If a Sales Representative is a model of the dealership, then, Crest is outstanding!! I give 100 Stars to "Chris Rucker" for his exemplary salesmanship! I sent an inquiry to Crest Cadillac regarding a 2024 Cadillac Escalade. Immediately, Chris called me to ask me what I wanted in a new vehicle. I informed him of my must-haves and before I knew it, he contacted me to inform me that my vehicle was on its way to the Crest dealership! My Escalade is everything that I wanted and more...slamming rims that are not standard! I am ove... read more

Business response:

Wow, 100 stars for Chris Rucker? That's high praise indeed, and we at Crest Cadillac couldn't be happier to hear it! If Chris is a model of our dealership, then we're doing something right. Thank you for sharing your incredible experience with Chris. It sounds like he went above and beyond to find your dream Cadillac Escalade, complete with the "whisper beige" interior and slamming rims! His dedication to making sure you received exactly what you wanted, from the initial inquiry to the final touches, is truly exceptional. We... read more

Amy Dittman's profile image
Amy Dittman 
2 years ago

I love my new car! !! Excellent customer service! Extremely smooth transaction. Chris was knowledgeable, creative, professional and very straightforward with me. Made my decision so easy. I will definitely be back to Crest Cadillac! Thanks for the experience and follow-up, Chris!! 

Business response:

Congratulations on your new car! We're so happy to hear you love it and that your experience was excellent. A smooth transaction and exceptional customer service are what we aim for, and it sounds like Chris delivered! We truly appreciate your kind words about Chris. His knowledge, creativity, professionalism, and straightforward approach are valuable assets to our team. We'll be sure to pass your compliments on to him – knowing he made your decision easy is a great compliment. Thank you for mentioning the follow-up as well.... read more

JP Osorio's profile image
JP Osorio 
2 years ago

Douglas and the entire CREST team took care of us and did an awesome job! 

Business response:

Wow! Thanks for the shoutout to Douglas and the entire Crest team! We're so happy to hear we took great care of you and that you were impressed with our work. We'll be sure to pass your praise along to the team. 

meredith.mcneill74's profile image
meredith.mcneill74 
2 years ago

Crest Cadillac provided exceptional service, with knowledgeable staff and a welcoming atmosphere. We worked with Austin Drabick, who did a fantastic job - helpful, courteous, and went above and beyond to ensure a smooth experience. Highly recommend! 

Business response:

We strive to create an exceptional experience at Crest Cadillac, and we're thrilled to hear we achieved that for you! Thank you for recognizing our knowledgeable staff and welcoming atmosphere. We'll be sure to pass your kind words on to Austin Drabick – it sounds like he went above and beyond to ensure a smooth buying process. Congratulations on your new car, and welcome to the Crest Cadillac family! 

thehagers1's profile image
thehagers1 
2 years ago

We had the pleasure of working with Keilyn on the purchase of a new Cadillac. She is a wonderful salesperson. She made the purchase process very easy. We highly recommend contacting her if you are in the market for a new car. 

Business response:

We're so happy to hear you had a wonderful experience working with Keilyn! She takes pride in making the car buying process smooth and easy for our customers, and we're thrilled she achieved that for you. Thank you for recommending Keilyn to others looking for a new car – that means a lot! Congratulations on your new Cadillac, and welcome to the Crest Cadillac family! 

Monica from Plano's profile image
Monica from Plano 
2 years ago

Crest Cadillac delivers excellence in customer service and that is manifest through its employees, including Bret Bonin! Bret is personable, thorough, professional and extremely responsive- even on the weekends!! I’ve been treated like a celebrity by Crest and all the employees I encountered. Make no mistake, Crest is my forever go to dealership!! Keep up the great work!! 

Business response:

Wow! Thank you for this incredible review! We strive to deliver exceptional customer service, and it means the world to know we're achieving that goal. We're so happy to hear you've been treated like a celebrity! That's exactly the experience we want to create for every customer. The fact that you call Crest your "forever go-to dealership" makes all our hard work worthwhile. Thank you again for choosing Crest Cadillac and for recognizing the dedication of our employees, especially Bret. We look forward to exceeding your expe... read more

cbryan's profile image
cbryan 
2 years ago

I was looking at two vehicles on auto trader both listed around the same price. The other dealers out the door price was $5000 higher than advertised while Crest came back less than advertised. Sales person Jenny communicated well and followed up on everything she promised. It was an overall good experience. 

Business response:

We're so glad you chose Crest for your car purchase! Transparency and building trust are very important to us. Thank you for recognizing Jenny's excellent communication skills and follow-through. It's fantastic to hear she kept her promises and provided a positive overall experience. We'll be sure to pass on your kind words to her. We're thrilled you found the perfect car at Crest, and we look forward to serving you again in the future! 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 13,816 reviews. 

When is Crest Cadillac open?

Crest Cadillac is open now. It will close at 8:00 p.m.