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6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Crest Cadillac delivers excellence in customer service and that is manifest through its employees, including Bret Bonin! Bret is personable, thorough, professional and extremely responsive- even on the weekends!! I’ve been treated like a celebrity by Crest and all the employees I encountered. Make no mistake, Crest is my forever go to dealership!! Keep up the great work!!
Business response:
Wow! Thank you for this incredible review! We strive to deliver exceptional customer service, and it means the world to know we're achieving that goal. We're so happy to hear you've been treated like a celebrity! That's exactly the experience we want to create for every customer. The fact that you call Crest your "forever go-to dealership" makes all our hard work worthwhile. Thank you again for choosing Crest Cadillac and for recognizing the dedication of our employees, especially Bret. We look forward to exceeding your expe... read more
I was looking at two vehicles on auto trader both listed around the same price. The other dealers out the door price was $5000 higher than advertised while Crest came back less than advertised. Sales person Jenny communicated well and followed up on everything she promised. It was an overall good experience.
Business response:
We're so glad you chose Crest for your car purchase! Transparency and building trust are very important to us. Thank you for recognizing Jenny's excellent communication skills and follow-through. It's fantastic to hear she kept her promises and provided a positive overall experience. We'll be sure to pass on your kind words to her. We're thrilled you found the perfect car at Crest, and we look forward to serving you again in the future!
Bret was great, Dean the finance guy was great also. They both were professional and stood behind their words even making sure the payments were as promised . They went above and beyond my expectation’s..
Business response:
Hi Tommy, Thank you for your review. We are pleased to hear that Brett and Dean provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.
Loved my experience with crest and Douglas! ! I would definitely return to Crest. thank you!
Business response:
Hi Alicia, Thank you for your review. We are pleased to hear that Douglas and our team provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.
Bought my wife’s XT6 from Chris over at Crest. Couldn’t ask for a better salesman and will be my car guy going forward! Made the transaction the smoothest I have had to date and the only time I have left the dealership not feeling exhausted from the sales process! Thank you Chris for taking such great care of us.
Business response:
Hi Nathan, Thank you for your review. We are pleased to hear that Chris provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.
What a special guy and salesman! ! Willing to work to help us get the best trade in with front office! Chris was and have been so attentive to us If you need a salesman. He is the one you need!!
Business response:
Hi Judy, Thank you for your review. We are pleased to hear that Chris provided you with great service. Thank you for your kind words and patronage. We look forward to working with you again.
Bret was very professional, knowledgeable, and easy to work with. I would recommend him and Crest to anyone. Love my Cadillac!
The folks at Crest Cadillac truly understand the concept that exceptional customer service = repeat business. I just purchased my fourth Cadillac Escalade through them. Following are several reasons I come back to Crest for my cars: 1) Chris Rucker is an attention to detail sales rep. He understands the buying experience (in other words, he deals with you as if he was the buyer) and does all he can to make it memorable and enjoyable. Amazing sales knowledge of the product, the financing, the maintenance. He also has an amazi... read more
Business response:
Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.
This was second car we bought from Crest Cadillac and Jenny Jospeh was our sales associate both times. She represents excellence and professionalism! She has us as customers for life and we will always recommend her to friend's! Choose Crest they are the best!
Business response:
Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers.
Crest Cadillac has a 4.7 star rating with 13,642 reviews.
Crest Cadillac is closed now. It will open at 9:00 a.m.