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Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.713,643 reviews
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ingridhirasing's profile image
ingridhirasing 
5 years ago

We had a great experience buying our 2021 Escalade. We got everything we asked for to seal the deal. David and Gusten were very helpful. 

Business response:

Thank you for your positive feedback! 

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Trench Lady 
5 years ago

Jordan is very enthusiastic in showing us different options of the model we are considering. He’s also very helpful in connecting us with the business and service people. Overall, everyone at the dealership is professional. We have a positive experience and will recommend it to others. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

CadillacDriver's profile image
CadillacDriver 
5 years ago

First off I’d like to say Logan McPherson customer service was exceptional friendly and listened. Then took action in getting all my questions and concerns answered. If feel the other person I was assign to did the bare minimum. The touch paint job I received was very below average this time compared to other visits. As I’ve been a customer over 10 years 

Business response:

Thank you for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. Please contact James Freel at Jfreel@vtaig.com at your earliest convenience. 

ChapKJ's profile image
ChapKJ 
5 years ago

The salesman Omar and his manager Bruce succeeded in finding the right car for me. Both showed courtesy, knowledge, and patience. Gustin displayed the same excellence in his training techniques to set up all the apps. I am extremely satisfied with the XT5 I bought from Crest today. 

Business response:

Thank you for your positive feedback! 

Garry Grier's profile image
Garry Grier 
5 years ago

Greg (service advisor) was amazing throughout the process. We brought the vehicle in on Wednesday of last week and he updated us of the status when necessary throughout the entire process 

Business response:

Thank you for your positive feedback! 

Jsal86's profile image
Jsal86 
5 years ago

The personnel at both Infiniti and Cadillac were great. The personnel at both Infiniti and Cadillac were great. As well as management, realizing that you do your best to keep repeat customers. Thank you. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

Michaeletimm's profile image
Michaeletimm 
5 years ago

Professional staff that is very accommodating. Easy to schedule service with. Both Shawn and Paul strive to “WOW” their customers. Even though the past few Cadillac’s were purchased from another dealership I “choose” to have my service done at Crest. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

Rick's profile image
Rick 
5 years ago

Crest Cadillac service department is top notch. They always get to us in a timely manner. Our service advisor, Logan, takes care of everything. He won't let us leave if we are not completely satisfied and our car is completely cleaned and all repairs have been done. 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

Lisa's profile image
Lisa 
5 years ago

Great service friendly people I would recommend to anyone.Tanja she was really friendly evrybody that helped me get my new Cadillac thank you so much. 

Business response:

Thank you for your positive feedback, from all of us here at Crest Cadillac! 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 13,643 reviews. 

When is Crest Cadillac open?

Crest Cadillac is open now. It will close at 6:00 p.m.