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Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.713,817 reviews
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MHOkie's profile image
MHOkie 
5 years ago

Truly the best customer service experience anywhere . We were treated like royalty. Every person anticipated our needs. it is great seeing every person’s professional approach to their job to ensure customer satisfaction. 

Business response:

Thank you for your positive feedback! 

dbrooks's profile image
dbrooks 
5 years ago

Andrew was pleasant to work with. Thought I was treated professionally throughout the entire process. Will tell others interested in a new car about the experience and the dealership! 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

dcherrytxfb's profile image
dcherrytxfb 
5 years ago

My service advisor Gene was awesome!! He kept me informed the entire time about my repairs being done and was very informative. Customer for life!! 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

darbygreek's profile image
darbygreek 
5 years ago

Even though the Escalade we originally ordered in early October was delayed Husain Jafri was able to get us a suitable vehicle in time for Christmas and working with Matt Riedl in sales was very easy and accommodating after the understanding but frustrating delay these gentlemen made the rest of the process very nice 

Business response:

Thank you for your feedback! 

bush_0000's profile image
bush_0000 
5 years ago

Crest services are great, very clean environment. Great customer services. Service technician is very thorough providing repair information. Also provided recommendations and washed vehicle Sincere regards, Larry Bush 

Business response:

Thank you for your positive feedback, from all of us here at Crest Cadillac! 

nick5110's profile image
nick5110 
5 years ago

The service met expectations of being timely and efficient. However, I would appreciate if Crest employees would properly wear masks. Car wash was sloppily done 

Business response:

Thank you, Nick, for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not and that you did not feel comfortable during your visit to our store. We assure you that the health and safety of our customers and staff are our top priorities, and we are following all CDC, state, and local guidelines. You can learn more about the measures we are taking to ensure a safe and clean environment at https://www.crestcadillactx.com/news/updates.htm, or reach out to James Fr... read more

PH's profile image
PH 
5 years ago

Greg Vetrano has always been nothing but a gentleman and provides superior customer service every time. He is the reason I keep coming to Cadillac! 

Business response:

Thank you for your positive feedback, from all of us here at Crest Cadillac! 

Chandrafagan's profile image
Chandrafagan 
5 years ago

Charles woods is an exceptional sales associate. Very attentive and patient to the clients needs. I have been around crest for 28yrs. I am completely satisfied with our purchase experience. 

Business response:

Our reputation is one of our top priorities. Your positive review is what we are always striving for! 

ddor1's profile image
ddor1 
5 years ago

ALWAYS GREAT service from the Sales crew here! The sales manager and General Manager are there for you throughout the process! I would recommend this dealership to everyone! 

Business response:

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us. 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 13,817 reviews. 

When is Crest Cadillac open?

Crest Cadillac is closed now. It will open tomorrow at 8:30 a.m.