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Crest Cadillac

4.7

About this business

Location details

6280 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.713,817 reviews
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Hendricks's profile image
Hendricks 
5 years ago

We had an issue with our navigation system. They got it in immediately and took care of it quickly. Everyone from customer service to service was great. 

Business response:

Thank you for your positive feedback! 

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Amarkham 
5 years ago

This is my 2nd vehicle purchased at this dealership. I love the service, professionalism, and care the staff shows. Always clean. They provided me with excellent customer service. My 1st vehicle, my service manager Gene - is excellent! I am thrilled I found my next vehicle here. 

Business response:

Thank you for your positive feedback, from all of us here at Crest Cadillac! 

Lksather's profile image
Lksather 
5 years ago

I highly recommend Crest Cadillac for any and all service needs. Monica Toombs is extremely qualified! The Loaner Car program is seamless. All service related personnel are very friendly and professional. 

Business response:

Thank you for your positive review! 

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jerrianne 
5 years ago

Schyuler did a great job as a salesperson. He was honest when most people would not have been. I was treated very well the entire time I was at Crest. My only negative is that it takes too long to get into financing to complete the paperwork. Should be much quicker to see someone. 

Business response:

We appreciate your feedback. Our goal is to make the purchase process easy for our customers, and we're sorry that your visit took longer than expected. Please contact Carla Thompson at cthompson05@vtaig.com at your earliest convenience. 

Erika842's profile image
Erika842 
5 years ago

What ?!? Really ?!! Logan was great. Annoyed that valet service is separate phone call as well as payment. Would like service to handle everything. thank you 

Business response:

Thank you for your feedback! 

Mr. A's profile image
Mr. A 
5 years ago

Professional, friendly, knowledgeable, courteous. From sales to finance everyone treats you with respect and shows a sincere interest in you. No pressure. Pricing is fair and competitive. I would recommend Crest to everyone who would like a pleasant experience buying a car. 

Business response:

Thank you for your positive feedback! 

Chuck.k's profile image
Chuck.k 
5 years ago

Always a pleasant experience at this dealership. Our Service Writer, Brent Upton, is unfailingly professional, courteous and friendly. He makes the long trek from our home to the dealership worthwhile. Never disappointed in the service we receive. 

Business response:

Thank you for your positive review! 

symamoody's profile image
symamoody 
5 years ago

I called to find out if I could come in earlier than my appointment. The staff was very good at helping me reschedule abs make it more convenient for me. 

Business response:

Thank you for your positive feedback! 

liz-lay's profile image
liz-lay 
5 years ago

Crest has always provided excellent customer service! I appreciate the extra effort and time that they take with my service needs!, I will continue to be a very satisfied Crest cus tomer! Logan went above and beyond to get the service completed quickly. I appreciated his congeniality and professionalism! ☺️ 

Business response:

Thank you for your positive review! 

Frequently asked questions about Crest Cadillac

How is Crest Cadillac rated?

Crest Cadillac has a 4.7 star rating with 13,817 reviews. 

When is Crest Cadillac open?

Crest Cadillac is open now. It will close at 8:00 p.m.