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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great dealership with great customer service. Dealership is always clean snd the waiting area comfortable.
Business response:
We are elated to hear about your wonderful experience! Your feedback about our excellent customer service truly means a lot to us. We take great pride in maintaining a clean facility and ensuring our waiting area provides comfort for all our guests. Thank you for recognizing the care we put into creating a welcoming environment. We look forward to continuing to serve you with the same high standards you have come to expect.
I had a great experience at Cadillac’s service department, thanks to my service advisor, Greg. He was professional, attentive, and kept me informed throughout the process. The service was quick, high-quality, and the facility was clean. Greg’s follow-up ensured my satisfaction. Highly recommend!
Business response:
Thank you for taking the time to share your wonderful feedback about your service experience with us. We are delighted to hear that you received such professional and attentive care throughout your visit. It's fantastic that you felt well-informed during the entire process and that our team delivered the quick, high-quality service you deserved. We take pride in maintaining a clean facility and ensuring our customers feel valued from start to finish. Your recommendation means the world to us, and we look forward to continuin... read more
Thank you, Chris yoy are good customer service I’m happy to see other business
Business response:
We are ecstatic to hear about your positive experience with Chris. It's wonderful to know that you received the quality service you deserved and that you left feeling satisfied. Your happiness means everything to us, and we're thrilled that we could exceed your expectations. Thank you for taking the time to share your feedback - it truly motivates our entire team to continue delivering exceptional service to every customer who walks through our doors.
Trent Cross and Caleb Brosin made my car buying experience so easy, no stress, and got a great deal on my Cadillac. I'm a dedicated Crest customer for years and with good reason. They treat you like family and provide excellent customer care, car sales and service. Highly recommend 10 out of 10!
Business response:
Thank you for taking the time to share your wonderful experience. We are thrilled to hear that your car buying process was smooth and stress-free, and that you received an excellent deal on your new Cadillac. Your loyalty as a dedicated customer over the years means everything to us, and we are honored that you consider us family. We truly appreciate your kind words about our customer care and sales team - they work hard to ensure every customer has an outstanding experience. Your recommendation and perfect rating inspire us... read more
Excellent communication. My first time working with this advisor as my other retired. He stepped right in to fill big shoes.
Business response:
Thank you for your wonderful feedback about your experience with your new service advisor. We understand that transitioning to someone new after working with a long-term advisor can feel uncertain, and we are delighted to hear that the communication has been outstanding from the start. It means so much to know that your new advisor has seamlessly stepped into this important role and is providing you with the excellent service you deserve. Your confidence in our team is truly appreciated, and we look forward to continuing to ... read more
The dealership is always consistently good- acting timely and efficiently. Monica is great to work with.
Business response:
We are happy to hear about your consistently positive experiences with our team. Your recognition of our timely and efficient service means so much to us. We truly value customers like you who take the time to share their feedback, and we're delighted that Monica has provided you with excellent service. We look forward to continuing to serve you with the same level of quality and professionalism you've come to expect.
Excellent service as always. Logan McPhereson is my Service advisor and he consistently takes care of my service needs promptly and efficiently. Keep up the good work!
Business response:
We are thrilled to hear about your consistently positive experience with our service team. Your recognition of the prompt and efficient care you receive means so much to us at Crest Cadillac. It's wonderful to know that Logan continues to meet your service needs with such dedication and professionalism. We truly value your loyalty and appreciate you taking the time to share your kind words about the excellent service you've come to expect from us.
Everything went great. I was picked up at my house on time, my car was ready when promised and not hassles of any kind. I like that fact that my service rep Monica is so responsive so I am never guessing when my service is done.
Business response:
We are pleased to hear that your service experience exceeded your expectations. It's wonderful to know that our pickup service arrived punctually at your home and that your vehicle was completed exactly when we promised. We understand how important it is to have clear communication throughout the service process, and we're delighted that Monica's responsiveness kept you well-informed every step of the way. Your smooth, hassle-free experience is exactly what we strive to provide every customer at Crest Cadillac. Thank you for... read more
Rachid is the most knowledgeable salesman I have met in quite a while, and Caleb was a great help at every level! A++ experience!
Business response:
Thank you immensely for sharing your wonderful experience with us! We are thrilled to hear that you found our sales team so knowledgeable and helpful throughout your visit. It brings us great joy to know that you received excellent support at every step of the process. Your kind words about the outstanding service you received truly mean the world to us. We take pride in providing exceptional experiences for every customer, and your A++ rating confirms that we met that goal with you. We appreciate you taking the time to shar... read more
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 12,035 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open tomorrow at 7:00 a.m.