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6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
We love our new Cadillac Optiq—smooth, quiet, loaded with tech, and a real head-turner. Hands down, it was the best car purchase process, honest negotiation, and delivery to our home! Omar Elwir personally drove over 170 miles to our home and detailed its exceptional high-tech features.
Business response:
We are thrilled to hear about your wonderful experience with your new Cadillac Optiq! It sounds like you are truly enjoying the smooth ride, quiet cabin, and advanced technology features that make this vehicle such a standout choice. We understand how important an honest and straightforward purchasing process is, and we are delighted that we could deliver exactly that for you. Having your new vehicle delivered directly to your home with a complete walkthrough of all the high-tech features shows our commitment to exceptional ... read more
Outstanding people and exceptional service. Our experience was fantastic from start to finish, and we will gladly return in the future. Felix was a pleasure to work with—professional, attentive, and never pushy. Schuyer did an excellent job walking us through the numbers, explaining every detail thoroughly, and ensuring we understood all our options. We have purchased multiple vehicles from Crest, and every time the process has been seamless and enjoyable. Thank you for consistently delivering such a great experience.
Business response:
We are thrilled to hear about your wonderful experience with our team. It means so much to know that your journey was fantastic from beginning to end and that you felt supported throughout the entire process. We're proud that Felix provided you with the professional and attentive service you deserved, and we're glad Schuyler took the time to walk you through all the details and options clearly. Your loyalty as a repeat customer truly touches us, and knowing that each visit has been seamless and enjoyable reinforces our commi... read more
Bryan Oldham always makes sure my vehicle is in top notch condition. I value that! His service is why I'll buy another car from Crest.
Business response:
We genuinely admire your loyalty and trust in our service team. It's wonderful to hear that your vehicle consistently receives the excellent care it deserves and that this level of attention keeps it running in outstanding condition. Your confidence in our commitment to quality service means everything to us. We're honored that your positive experience with our team has earned your continued business, and we look forward to serving you again when you're ready for your next vehicle at Crest Cadillac.
The dealership was Very clean The sales rep was very Courteous Showed me exactly what I wanted
Business response:
We are grateful for your wonderful feedback about your experience. It means so much to hear that you found our facility to be very clean and that our sales representative provided you with courteous service. We take great pride in maintaining a welcoming environment and ensuring our team shows you exactly what you're looking for. Your positive experience reflects our commitment to providing exceptional service, and we truly appreciate you taking the time to share these kind words with us.
Crest went above and beyond my expectations. I was a little nervous when my car started to make unsettling noises. I quickly scheduled a service appointment and took my car to the shop. Upon arrival I was greeted by Greg who I then explained what was going on. He assured me that the issue would be taken care of that day and it was. Thank you again Greg and the service team at Crest Cadillac.
Business response:
We are thrilled to hear that we exceeded your expectations during your recent service visit. We understand how concerning it can be when your vehicle starts making unexpected noises, and we are so pleased that our team was able to address your concerns promptly and effectively. It means a great deal to us that you felt assured from the moment you arrived and that we were able to resolve the issue the same day. Your kind words about Greg and our service team truly brighten our day. We appreciate your trust in Crest Cadillac a... read more
Great customer service, I will definitely be returning to crest for any future service needs
Business response:
We are thrilled to hear about your positive experience with our customer service team. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your feedback. It's wonderful to know that we were able to provide the level of service you deserved. We look forward to welcoming you back to Crest Cadillac for all your future service needs and continuing to exceed your expectations.
This is my third time visiting Crest service for minor things and Arman has been great every time!
Business response:
We are thrilled to hear about your positive experiences with our service team. Your loyalty as a returning customer means so much to us, and we appreciate you taking the time to share your feedback. It's wonderful to know that you've consistently received excellent care during your visits for service needs. We're proud to have team members who provide outstanding support and make each visit a great experience. Thank you for choosing Crest Cadillac and for your continued trust in our service department.
Good , clean dealership that pays attention to details. Monica Thooms is an excellent representative and a thoughtful service advisor
Business response:
We greatly appreciate your wonderful feedback about your experience with us. It means so much to hear that you found our dealership clean and noticed our commitment to careful attention to detail. We are delighted that Monica provided you with excellent and thoughtful service during your visit. Your kind words about her dedication truly make our day. Thank you for choosing Crest Cadillac and for taking the time to share your positive experience with us.
I went in with my daughter to get a car and came out of Crest Cadillac buying two cars. One for her and one for myself. Samuel made sure we got the price to be what we were willing to pay. My wife had him working the whole time and he did a good job and took care of us. Highly recommend him. The process was pretty easy with Samuel Dixon and also with Dean Robbin. I will tell all my friends. Everyone at Crest made us welcome and happy and did a very good job. Every one there was a superstar. Especially Samuel and Dean. Nice w... read more
Business response:
We are excited to hear about your wonderful experience! It sounds like you had an incredible visit that resulted in finding perfect vehicles for both you and your daughter. We're thrilled that our team was able to work with you to reach a price point that felt comfortable for your family. It's wonderful to know that our staff took great care of you throughout the entire process and made sure you felt welcomed and valued. Your kind words about the exceptional service you received mean so much to our entire team. We truly appr... read more
Crest Cadillac has a 4.7 star rating with 12,035 reviews.
Crest Cadillac is closed now. It will open tomorrow at 7:00 a.m.