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Crest Cadillac
- Car Dealers
- Frisco, TX
About this business
Location details
6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great dealership. I’ve bought about 10 cars from this dealership through my 75 years!!! I did try to get ahold of someone in management since the person I had felt with last was gone. That was an exercise in futility and it took a few days but I did finally get ahold of Josh whose office was with the managers and believe he might of held a manager title himself. He was very helpful and even though he was about to go on vacation he worked up numbers before he left. When I came in to finalize the deal Omar Elwir was there to f... read more
Business response:
We greatly appreciate your incredible loyalty and trust in us over the years. Having served you for 10 vehicle purchases is truly an honor, and your continued confidence in our dealership means everything to us. We understand it can be concerning when familiar faces are no longer available, and we're glad that despite the initial challenge in connecting with management, Josh was able to step in and provide the helpful service you needed. It speaks volumes about his dedication that he took the time to work up your numbers bef... read more
Logan at crest Cadillac always takes care of things when I bring it in for service
Business response:
Thank you for sharing your positive experience with our service team. We are delighted to hear that you consistently receive excellent care when you bring your vehicle in for service. Having a trusted team member who always ensures your needs are met is what we strive for at Crest Cadillac. Your continued confidence in our service department means everything to us, and we look forward to providing you with the same reliable experience for years to come.
I was taken in on very short notice. And was done out the door less than an hour. Loved Prompt service
Business response:
We are overjoyed to hear that we could accommodate you with such short notice and provide the quick service you needed. It's wonderful to know that you experienced our efficient approach and were able to complete everything in under an hour. Your feedback about our prompt service truly means a lot to our team. We appreciate you taking the time to share your positive experience and look forward to serving you again in the future.
Crest Cadillac made us feel comfortable and Samuel Dixon was very kind and helpful to.
Business response:
Thank you immensely for sharing your positive experience with us. We are delighted to hear that our team created such a welcoming environment for you. Making our customers feel at ease is something we take great pride in, and it means so much to know that we succeeded in doing that for you. Your kind words about our staff member's helpfulness truly highlight the level of service we strive to provide every day. We genuinely appreciate you taking the time to share your feedback with others.
Samuel was incredibly nice, informative, and helpful—made the car buying process smooth, stress-free, and enjoyable!
Business response:
Thank you for your review, Priscilla! We are ecstatic to hear that your experience with us was so positive. It sounds like you had an outstanding car buying journey that was both smooth and enjoyable. We're delighted that our team member provided such excellent service by being informative and helpful throughout the process. Making the experience stress-free for our customers is exactly what we strive for at Crest Cadillac. Your feedback truly means the world to us and reinforces our commitment to providing exceptional servi... read more
This was the best dealership I have ever done business with. Fast efficient, and super friendly. I will buy a new Cadillac, when I pay this vehicle off.
Business response:
We are thrilled to hear about your outstanding experience with our team! Your feedback about our fast and efficient service, along with our friendly approach, truly means the world to us. It's wonderful to know that we've set a new standard for dealership experiences in your eyes. We look forward to earning your business again when you're ready for your next Cadillac, and we'll be here to provide that same exceptional service you experienced. Thank you for taking the time to share your positive experience with others.
Bret gave me a good deal, communicated well throughout the process and I got the best complimentary package as well thank you!
Business response:
We are happy to hear about your positive experience! It's wonderful that you received excellent communication throughout your visit and secured a great deal along with the best complimentary package. We truly value customers like you and appreciate you taking the time to share your feedback. Your satisfaction means everything to us, and we look forward to serving you again in the future.
My service advisor was called away to take her husband to the ER. The system broke down after that. Having left my car at 7 AM, I heard from no one. Left a message at 2 and when no one had called back by 3 just went tot he dealership. Finally got someone to take charge and was out by 5. Their system failed then and me. Certainly not the fault of the original service advisor, but their lack of a backup plan wasted the day.
Business response:
Thank you for sharing your feedback and we understand your frustration. This is not the experience we strive to provide. Your feedback is valuable and helps us identify areas for improvement. We want to ensure that every customer receives consistent communication and service, regardless of unforeseen circumstances. To discuss this experience further, please contact James Freel, our Service Director, at jfreel@vtaig.com.
Amazing! Helped me when I couldn’t be helped by my own parents. I love love love and appreciation everything they did for me🩷
Business response:
We are thrilled to hear about your wonderful experience with us! It means everything to know that our team was able to provide the support and assistance you needed during an important time. Your heartfelt appreciation truly touches us, and we are so grateful that we could be there for you when it mattered most. Thank you for sharing your kind words and for choosing Crest Cadillac - your trust in us is deeply valued.
Frequently asked questions about Crest Cadillac
How is Crest Cadillac rated?
Crest Cadillac has a 4.7 star rating with 12,035 reviews.
When is Crest Cadillac open?
Crest Cadillac is closed now. It will open tomorrow at 7:00 a.m.