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6280 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great customer service, clean & friendly. Our salesman Nathan Bonds was very helpful in this process of buying our new Cadillac & made us feel very welcome.
Business response:
We are overjoyed to hear about your wonderful experience with our team. It's fantastic to know that you found our customer service exceptional and appreciated the clean and welcoming environment we strive to maintain. We're thrilled that Nathan provided such helpful assistance throughout your purchase process and made you feel truly welcomed. Your positive feedback about the friendly atmosphere and professional service means so much to us at Crest Cadillac. We're delighted that you chose us for your new vehicle and hope you ... read more
Excellent service experience at Cadillac Crest. Chris, my service manager, was outstanding—knowledgeable, attentive, and kept me informed every step of the way. The entire process was smooth and efficient. Highly recommend working with Chris Brintnall and the Cadillac service team!
Business response:
We are absolutely thrilled to hear about your outstanding service experience with us! It's wonderful to know that your service manager provided such knowledgeable and attentive care throughout your visit. We take great pride in keeping our customers well-informed during every step of the process, and we're delighted that you found everything to be smooth and efficient. Your recommendation of our service team means the world to us. We truly appreciate you taking the time to share your positive experience!
I can truly say that I absolutely love my Escalade and it’s not only because it is an amazing and beautiful vehicle but because of the wonderful experience that I had and have with all of you at Crest! I am definitely one of those customers that places the most value on the actual buying experience and the post buying experience with the service department. Y’all have been so wonderful to me over the past month and I truly know that is why I love my Escalade that much more!
Business response:
We are overjoyed to hear about your wonderful experience with your Escalade! It means so much to us that you found the vehicle to be as amazing and beautiful as we believe it is. Your kind words about both the purchasing process and our service department truly warm our hearts. We understand how important the entire ownership experience is, from the moment you walk through our doors to the ongoing care we provide. Knowing that our team has contributed to making your Escalade even more special to you is exactly what we strive... read more
The employees of the dealership are always exceptionally helpful and pleasant. The facility is very clean and welcoming.
Business response:
Thank you for sharing your wonderful experience with us. We are glad to hear that our team members have consistently provided you with exceptional assistance and made you feel welcome. Your kind words about our helpful staff and clean, welcoming environment truly mean a lot to us. We understand how important it is to create a positive atmosphere where every customer feels valued and comfortable. Your feedback motivates us to continue delivering the high level of service that sets us apart. We appreciate you taking the time t... read more
Great service. Our work was completed before the promised time. Logan is great to work with
Business response:
We are thrilled to hear about your positive experience with our team. It's wonderful that your service was finished ahead of schedule, as we know how valuable your time is. We're pleased that you found our staff member helpful and easy to work with throughout the process. Your feedback about receiving excellent service means a great deal to us at Crest Cadillac. We appreciate you taking the time to share your experience and look forward to serving you again in the future.
Always good service and comfortable accommodation while you wait. Well recommended by me for sure
Business response:
Thank you immensely for taking the time to share your positive experience with us. We are delighted to hear that you consistently receive quality service and find our waiting area comfortable during your visits. Your recommendation means a great deal to our team, and we truly appreciate your trust in our services. We look forward to continuing to provide you with the excellent experience you have come to expect.
Bryan does a good job and keeps you updated on the status of your vehicle.
Business response:
We are overjoyed to hear about your positive experience with our service team. It's wonderful to know that you received excellent care and were kept well-informed throughout your vehicle's service process. Providing clear communication and quality workmanship is what we strive for with every customer visit. We truly appreciate you taking the time to share your feedback about the professional service you received.
The service center at Crest Cadillac in Frisco has always provided excellent service. Service manager Monica Toombs is top-notch. She consistently goes above and beyond to ensure our vehicles perform at their best. She is one of the main reasons we keep returning to the Crest Cadillac service center.
Business response:
Thank you for your wonderful feedback about your experience with our service center. We are thrilled to hear that you have consistently received excellent care and that our service team has helped keep your vehicles performing at their best. It means so much to know that the dedication to going above and beyond has made such a positive impact on your experience. Your loyalty and trust in returning to Crest Cadillac truly reflects the quality of service we strive to provide every day. We look forward to continuing to exceed y... read more
Easy to work with. Quick. Lunch was great. Dean was prepared and quick as well
Business response:
Thank you for sharing your wonderful experience with us. We are thrilled to hear that our team made the process smooth and efficient for you. It's great to know that you found our service quick and that you enjoyed your lunch. We take pride in being well-prepared and ensuring our customers have a positive experience from start to finish. Your feedback about how easy we were to work with means a lot to our entire team. We appreciate you taking the time to share your thoughts and look forward to serving you again in the future... read more
Crest Cadillac has a 4.7 star rating with 13,626 reviews.
Crest Cadillac is closed now. It will open at 8:30 a.m.