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Crest INFINITI

4.6

About this business

Location details

6100 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.67,860 reviews
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SMOOTHRIDE's profile image
SMOOTHRIDE 
8 years ago

Diamond in the rough I have dealt with several other luxury dealerships, I have also had a Cadillac serviced at crest Cadillac in the past and I was treated well. That is why I returned to purchase an infinity from the crest dealership. The staff made it possible for me to make the final purchase they were very professional and tried to satisfy my request. what was so special was the treatment and expertise that Robert Olson gave me and my wife. Robert knows the products, he answered all of the questions about the vehicles. ... read more

Business response:

We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that! Thank you for choosing Crest Auto Group! 

VQ37VHR's profile image
8 years ago

Sean, Sam and Tony About 2 months, my G37 IPL was flooded out in N Dallas, it was a late night and a flash flood for the area I was in, I tried to avoid as much water as possible, however, water got in my engine. My insurance company told me to select a collision company to have it repaired because my bumper was off, the fender protection and under carriage, proection was washed away in the flood. Crest Collison was the company I chose to do the work, as I had a relationship with a salesperson that came from another dealersh... read more

Business response:

Hello! We are so glad to hear that you enjoyed your time with Sean, Sam and Tony. Thank you for the honest feedback. We look forward to working with you again! 

Christie13's profile image
Christie13 
8 years ago

Efficient and Easy! My experience was super efficient, which is important to me as a working mom with two little ones at home. I don't have a lot of time to spend at the dealership and I was very upfront about that and DJ was very respectful of that and responsive to any questions I had. He was proactive in getting with me and I didn't have to inquire or wonder where we were in the process. I would definitely recommend and would eagerly work with DJ again. 

Business response:

DJ and the team at Crest were glad to help you during your visit to our dealership. Thank you for taking the time to leave a review! 

Kevin514's profile image
8 years ago

They make it easy Got a new car 60days ago and have to get back to the dealership for a quick fix and query. Eric and DJ made it easy and it was a pleasant experience, again. 

Business response:

Kevin, we are so glad to hear that you enjoyed your time at our dealership! Crest was glad to help make your experience great! 

Nat Ben's profile image
8 years ago

2nd time better than the 1st?? If stellar customer service is what you want, go talk to DJ at Crest Infiniti. I didn't think the second time could be better than the first but they proved me wrong. DJ's son was about to have surgery and he made sure I was taken care of. The sale went so smoothly. I felt like I got a great deal, no back and forth, no games. We are a DJ-Crest-Infiniti family for life! You don't know how stress-free and easy car buying can be until you've gone here! Seriously. 

Business response:

Hey Nat! Thank you for the review. DJ and the Crest team were glad to work with you during your visit! Thanks for sharing this feedback with us. 

kelmahr's profile image
8 years ago

Extremely Satisfied!!!! DJ Johnson was extremely efficient and easy to work with. I wanted a quick fast deal on a car, with no haggling back and forth. Our deal was made within ten minutes of communicating with each other, and we closed the deal quickly. I let DJ know up front what my expectations were and he came through 100%. The transaction went smoothly and we could not have asked for a better sales person. I highly recommend DJ Johnson. 

Business response:

It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Crest! 

krismarg's profile image
8 years ago

about customer service this dealer is awesome and Dj is excellent person to deal. he helped me very well to buy the car smoothly without t any issues i recommended everyone to make deal with DJ Johnson . 

Business response:

Hello! We are so glad to hear that DJ was able to help you find the vehicle you were looking for. We appreciate the review and recommendation! 

clblanton@aol.com's profile image
clblanton@aol.com 
8 years ago

DJ IS AWESOME! Hey 👋 This is the second car I've purchased from DJ, great experience! I was able to get the car I wanted for a good deal! I recommend your next purchase from Crest INFINITI be with DJ! 

Business response:

DJ was so glad to help you find a second vehicle at Crest! Thanks for sharing this feedback with our team! 

David's profile image
8 years ago

Great follow up and focus During the process I was able to share with Robert what I was looking for in a car and he was able to work to find the best car for me. He had to coordinate with the preowned department to answer my questions. Even on a Saturday I was able to get in and out with my car in about an hour. Thanks to all those at Crest. 

Business response:

Robert and the entire team at Crest were glad to help you during your visit! Thanks for taking the time to leave a review! 

Frequently asked questions about Crest INFINITI

How is Crest INFINITI rated?

Crest INFINITI has a 4.6 star rating with 7,860 reviews. 

When is Crest INFINITI open?

Crest INFINITI is closed now. It will open at 7:00 a.m.