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6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Great dealership great customer service We loved the dealership really nice, we really appreciate our salesperson DJ for everything he did for us, great customer service and he got us in a really great car thank you.
Business response:
Amanda, thank you for the review. DJ and the team were happy to assist you during your time with us. Thank you for choosing Crest!
Best experience Had the best experience with David and Chad! David made it so much fun, and even though I was stressed, he constantly reassured me. Chad finished it off on the finance side. Both guys had the best personalities. Would definitely recommend.
Business response:
We aim for excellence, and we’re thrilled to hear that you had a fantastic experience with us here at Crest Auto Group!
Perfect Experience DJ is a top-notch dealer. We never felt pressured. He was friendly, unassuming and easy to work with. He and sales manager Caleb Brosin worked patiently with us to reach an agreement we were pleased with on a great new Infiniti. We drove off in a nicer vehicle than we were looking for, with a better deal than we expected. GM, Mike Brosin treated us to lunch from the dealership's on-site professional chef, Li Shao helped us through the paperwork fast and with a delightful disposition and Nathan Rosales show... read more
Business response:
DJ, Caleb and the team at Crest were happy to assist you. Thank you for choosing Crest Auto Group for your business!
Great Follow-up Customer Service after the Sale I came in to Crest looking for a deal and that's what I got. Perhaps I should have done more research prior to coming into the dealership, but the car I purchased did not have some of the technology features I simply expected in a $40,000 vehicle. Unfortunately, I did not find out about the lack of these features until after driving the car off the lot. I knew that this was a problem caused by the manufacturer not the dealer, but I was still fairly upset. At most dealerships yo... read more
Business response:
We aim for excellence, and we’re thrilled to hear that you had a fantastic experience with us here at Crest Auto Group!
AMAZZZZING DJ & John did an amazing job guiding me thru the process. They ensured that I would get exactly what I wanted, & they delivered. Totally Thrilled.
Business response:
We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that!
AWESOMENESS!! DJ is an awesome agent. We felt like family. We'll always remember the kindness given there. The attention and awareness are amazing. "FIVE STARS"
New car purchase DJ and his manager Thanh were real nice guys. They offered me a test drive on a new Q60, and I came back with an offer the next day. Basically they accepted the offer without too much back and forth. Pity I had to purchase my car from another dealership in the end, because the ones at Crest did not have the exact features I was looking for. But I'll be returning there for service, I owe them one.
Business response:
Customer service is our #1 priority and we thank you for recognizing our efforts. Thank you for choosing Crest Auto Group!
Finally someone that listens to a customer! I was in the market for a new vehicle. I already had been to multiple dealerships and received the run-around and had my needs ignored. Everything changed when I walked into Crest Infiniti and was greeted by Rizzo. I was still on defense after recent experiences with other dealerships, but he did the one thing that no one else would; he listened to what I wanted and needed. I wasn't intending on buying a new vehicle that day, but after running through multiple scenarios, looking at... read more
Business response:
We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!
Patient, professional & phenomenal experience! I have been working with DJ since before the 2019 QX50 came out. He’s been patiently waiting for my to come around and has been literally the best dealer person I’ve ever worked with. He was patient, understanding, honest, and so helpful. They understand the vehicle I wanted and worked hard to get me the exact QX50 I wanted. Not many dealerships will work on a customer for over 4 months! I was very impressed with the sales managers and finance office. Very transparent and straig... read more
Business response:
We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!
Crest INFINITI has a 4.6 star rating with 8,238 reviews.
Crest INFINITI is closed now. It will open tomorrow at 7:00 a.m.