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Crest INFINITI

4.6

About this business

Location details

6100 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
SunClosed
4.67,860 reviews
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Bobmc's profile image
8 years ago

Q60 Experience Finally decided to purchase either a Lexus RC or an Infiniti Q60. Went to test drive both and was upfront with each sales team of our intention. Both teams were professional and courteous, but the Q60 won due to the car, the sales team and the dealership. Ended up being the 2nd car we purchased fro Crest Infiniti and in particular DJ Johnson. DJ knew the product, listened to our discussions and found the right car. 

Business response:

DJ was glad to help you make the right decision on the vehicle that was best for you! Thanks for sharing the kind feedback with us and we hope you are loving your new vehicle! 

Mhtxcooper's profile image
Mhtxcooper 
8 years ago

DJ was great I worked with DJ and would highly recommend to anyone. He was knowledgeable, friendly, easy to work with and most of all, not pushy. Very pleased with my experience both with DJ and the Infiniti Dealership! 

Business response:

DJ and the entire team at Crest are always glad to help you! Thank you for taking the time to leave a review for our team! 

Dantrelle29's profile image
Dantrelle29 
8 years ago

Best Customer Service Ever!!!♡ My experience with Infinity was great and my sales person was AWESOME! I am a very indecisive individual and Dj was very patient with me and and not pushy at all! I was in a very strange situation with the vehicle I already had and he made my trade in WORK!!!! He exhausted every option until he got us the perfect deal that fit into our budget! Thanks Again DJ for all your hard work!!!! 

Business response:

Thank you for the kind words! Our team was happy to help you make the right decision on a vehicle you love! Let us know if we can help with anything else! 

Morgan Roberts's profile image
Morgan Roberts 
8 years ago

DJ was very professional i am in the market for a new car. DJ was very professional and helpful!! Would definitely recommend this Infiniti dealership! The Infiniti brand is outstanding! 

Business response:

DJ and the team were glad to help you during your visit! We appreciate the recommendation! 

Kevin514's profile image
8 years ago

Great experience! If you are looking for a smooth and efficient car buying experience, DJ delivered that. I would recommend DJ and this dealership to friends and family. 

Business response:

We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that! 

Soonerburton05's profile image
Soonerburton05 
8 years ago

Quick and Painless - Great Experience Everything about Crest was a fantastic experience. With both of our existing cars from a competitor, I was nervous coming in. Olivia was extremely efficient and professional starting with the online request, continuously working late email requests, to having the car ready right when I arrived with a newborn!! I will tell all of my family/friends/co-workers about her! Lastly, I was impressed how Management "Price Clark" came right up and introduced himself and was very personable through... read more

Business response:

We always encourage our employees to go above and beyond for our customers, and we’re so happy that our staff did just that! 

BruinGal's profile image
8 years ago

Great experience! Not at all a typical car dealership! Crest is truly a unique car buying experience. Olivia Bailey was professional, personable and efficient and the dealership is refined and welcoming. Olivia worked in tandem with Chris Riccitelli when I decided to buy a Crest Cadillac and they both ensured that I was completely happy with my purchase while respecting my time constraints. 

Business response:

Hello! Thank you for sharing your experience with our team. We are always glad to help our customers find the vehicle they are looking for. Thanks again! 

Biggcar's profile image
8 years ago

Great Team My husband and I had been at Crest earlier in the day and returned that night after 8:00 pm just to look at another car on the lot. DJ was still there and even though he was not our salesperson stayed and helped us for 30+ minutes. We came back the next day and purchased the car. The entire team Price, DJ, Ahmad and Johnny were all very helpful and have been in contact since we've purchased the car. I would recommend this team! Unfortunately, I have also had to make use of the body shop at Crest and the customer s... read more

Business response:

We are glad to hear that you enjoyed your time in the sales and service departments at Crest! DJ and the entire team were happy to help! 

Latasha's profile image
8 years ago

Great Customer Service DJ was very professional and attentive. When I first spoke with DJ he provided me with his email and cell phone number. I called DJ often with questions as I am over 2 hours away from the dealership. He was very accommodating and always answered the phone or responded to my text promptly. When he was with another customer he made sure someone else responded quickly. He provided great customer service. I would refer anyone looking for a car to him. 

Business response:

DJ and the entire team at Crest were glad to help you during your inquiry to the dealership! Let us know if we can help you with anything else, Latasha! 

Frequently asked questions about Crest INFINITI

How is Crest INFINITI rated?

Crest INFINITI has a 4.6 star rating with 7,860 reviews. 

When is Crest INFINITI open?

Crest INFINITI is closed now. It will open at 7:00 a.m.