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Crest INFINITI
- Car Dealers
- Frisco, TX
About this business
Location details
6100 State Hwy 121, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Crest is simply the best dealership with great service, see Troy Dunn for outstanding service.
Business response:
Thank you for the great review! We’re thrilled to hear that you had such a positive experience. Troy Dunn is truly an asset to our team, and we’re glad to know he provided you with outstanding service. We look forward to assisting you again in the future!
John was helpful and I appreciated the upfront manner in which be negotiated with me. There are no tricks or last minute changes. He made an offer I countered and we found some mutual ground.
Business response:
Thank you for your feedback! We're glad to hear that John was helpful and that you appreciated his upfront approach during the negotiation process. We believe in clear and honest communication, and we're happy that we could find a mutual agreement. We look forward to assisting you again in the future!
I had difficulty scheduling initially, but the follow up was great. I appreciate the follow up.
Business response:
Thank you for your feedback! We apologize for the initial difficulty in scheduling, but we're glad to hear that the follow-up was helpful. We always strive to improve and make the process smoother for our customers, and we appreciate your patience. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again!
Service at Crest has been so good 28 months or so. I’ve had the same service manager and I really feel like he looks out for me and ensures my car gets the right care. I had an issue after the last service: my car started making a noise intermittently. Then it got more frequent. Tony made sure the issue was fixed.
Business response:
Thank you for your loyalty over the past 28 months! We’re thrilled to hear that your service manager has consistently provided you with excellent care and that Tony ensured your issue was resolved. Your trust means a lot to us, and we’re committed to keeping your car running smoothly. We appreciate your feedback and look forward to serving you again!
Service manager called me and said he wanted my buisness and wanted to make me happy. That was a first in a while for somebody to say that to me. He got my buisness back by treating me right. I will be back most businesses don't do that.
Business response:
Thank you for sharing your experience! We’re thrilled to hear that our service manager went above and beyond to earn back your business. We believe in treating every customer with respect and care, and it’s great to know that it made a difference for you. We look forward to continuing to serve you and appreciate your trust in us!
I had a problem with my car that occurred at the dealership and my service advisor took care of it to my satisfaction. That is what I expected there.
Business response:
Thank you for sharing your experience with us! We’re glad to hear that your service advisor took care of the issue and addressed it to your satisfaction. We always strive to provide the level of service our customers expect, and we’re happy we were able to meet that standard for you. If you need anything else, please don’t hesitate to reach out!
As always I was showered with great customer service by Tony. He is such a joy and a great employee to have on your service team. YOU ROCK TONY. Thanks for always honoring my warranty without drama and confusion.
Business response:
Thank you for your kind words! We're so glad to hear that Tony continues to provide you with exceptional service. It's great to know that he makes your experience easy and enjoyable while honoring your warranty without any issues. We truly appreciate your feedback and are lucky to have Tony on our team. We look forward to serving you again soon!
Gassett was very informative and patient! He had the car ready for us as soon as we arrived. He went above and beyond to make our car buying experience delightful. Highly recommend working with him!
Business response:
Thank you for sharing your experience! We're thrilled to hear that Gassett provided you with informative and patient service while ensuring your car was ready upon arrival. Going above and beyond to create a smooth and enjoyable car-buying process is exactly what we strive for. We appreciate your recommendation and look forward to assisting you again in the future!
Al Conkelton is my family’s car dealer - among myself, my wife and my sons we’ve bought 6 cars from him over the years!
Business response:
Thank you for your continued trust in Al Conkelton and our dealership! We’re so glad to hear that Al has been able to assist your family with your car buying needs over the years. It’s an honor to have you as part of our Crest INFINITI family, and we look forward to helping you with any future vehicle needs.
Frequently asked questions about Crest INFINITI
How is Crest INFINITI rated?
Crest INFINITI has a 4.6 star rating with 8,068 reviews.
When is Crest INFINITI open?
Crest INFINITI is open now. It will close at 8:00 p.m.