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Crest INFINITI

4.6

About this business

Location details

6100 State Hwy 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.68,068 reviews
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SCALLENDER1's profile image
SCALLENDER1 
a year ago

Blake is great to work with every time. Quick turn around same day. A a 

Business response:

Thank you for your review! We're glad to hear that Blake continues to provide you with great service and a quick same-day turnaround. Consistency and efficiency are what we strive for, and we appreciate your trust in us. We look forward to serving you again in the future! 

FMANCHESTER's profile image
FMANCHESTER 
a year ago

Nothing more to say other than Troy Dunn is always great to work with, I always ask for him. 

Business response:

Thank you for your kind words! We're thrilled to hear that Troy Dunn consistently provides you with great service. We truly appreciate your loyalty, and we'll be sure to pass along your praise to him. If you ever need anything in the future, don’t hesitate to reach out to us. We look forward to serving you again! 

SMOOKER's profile image
SMOOKER 
a year ago

Probably the best experience I've had as a long time customer. Everything went smoothly, my came back running better than before and the loaner car was such fun, I almost didn't want to give it back. And as always, my Service Consultant, Troy Dunn, did an exceptional job. I'm a loyal Crest Infiniti service customer largely thanks to him and his consistently excellent support. 

Business response:

Thank you for your kind words! We're thrilled to hear that your experience was exceptional, and that your car is running better than before. We're especially happy to hear that Troy Dunn made such a positive impact on your visit—he truly is an asset to our team. We’re grateful for your continued loyalty and look forward to serving you again in the future! 

jonathan's profile image
jonathan 
a year ago

Had a very easy and stress free time getting my new car thanks to Al 

Business response:

Thank you for your kind review! We're so glad to hear that your car-buying experience was easy and stress-free, and we're happy that Al was able to help make that happen. If you need anything else or have any questions in the future, feel free to reach out to us. We look forward to serving you again! 

BMR277's profile image
BMR277 
a year ago

What a great, responsive team all around. I felt cared for start to finish. Thank you! 

Business response:

Thank you for your kind words! We're so glad to hear that you had a positive experience with our team. Providing excellent care and service is always our top priority, and we're thrilled to know we met your expectations. We look forward to serving you again in the future! 

Amylou's profile image
Amylou 
a year ago

This review is for the service center but I am including my sales experience as well...I had a quick car wash done at their service department, and I appreciated the attention to detail and efficiency of the staff there. I also want to extend my heartfelt thanks to Erica, my sales associate and the dealership manager, Clint, at Crest Infiniti in Frisco for their exceptional service during my recent vehicle upgrade over the 2024 Holiday season. They helped me get out of a vehicle I no longer wanted and into a QX80 at a reason... read more

Business response:

Thank you for your fantastic review! We're thrilled to hear about your positive experiences with our service team and Erica. Your satisfaction is our priority, and it's great to know you found the perfect vehicle. We appreciate your recommendation and look forward to serving you again! 

HALLEN's profile image
HALLEN 
a year ago

Troy is great to work with, sets expectations, and communicates the status of my vehicle timely. 

Business response:

Thank you for the great review! We're thrilled to hear that Troy has been such a great help in setting expectations and keeping you updated on the status of your vehicle. We truly appreciate your feedback and look forward to working with you again in the future! 

tinadomino711's profile image
tinadomino711 
a year ago

Great service and friendly staff. Easy in and out. Nice waiting area with good food options. 

Business response:

We're so glad to hear you had a great experience with our friendly staff and appreciated the easy in and out process. We aim to make your visit as convenient as possible, and it's fantastic that you enjoyed our waiting area and food options. Thank you for the positive feedback! 

SARGENTHL71's profile image
SARGENTHL71 
a year ago

Customer service is excellent at Crest Infinity and it will keep me coming back for my next car. Dustin and Tony always take great care of me and I appreciate them! The work is always done quickly and the team is patient with me and that is very nice. Highly recommend Crest! -Heather Sargent 

Business response:

Thank you for your fantastic review! We’re thrilled to hear that Dustin and Tony provided you with excellent service. We appreciate your loyalty and look forward to helping you with your next car purchase. Your recommendation means a lot to us! 

Frequently asked questions about Crest INFINITI

How is Crest INFINITI rated?

Crest INFINITI has a 4.6 star rating with 8,068 reviews. 

When is Crest INFINITI open?

Crest INFINITI is open now. It will close at 8:00 p.m.