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6600 State Highway 121, Frisco, TX, 75034, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 9:00 p.m. | |
Tue | 7:00 a.m. to 9:00 p.m. | |
Wed | 7:00 a.m. to 9:00 p.m. | |
Thu | 7:00 a.m. to 9:00 p.m. | |
Fri | 7:00 a.m. to 9:00 p.m. | |
Sat | 8:00 a.m. to 9:00 p.m. | |
Sun | Closed |
Excellent customer service, especially Andy, my service advisor. He always takes excellent care of me and my vehicle.
Business response:
We sincerely value your wonderful feedback about your service experience with us. It's truly heartwarming to hear that you received outstanding customer service and that your service advisor consistently provides excellent care for both you and your vehicle. We take great pride in building lasting relationships with our customers, and your trust in our team means everything to us. Your positive experience reflects our commitment to delivering the quality service you deserve every time you visit us.
I appreciate Ly for his quick assistance and patience with me when trying to duplicate the noise I was hearing. I also want to say my loaner/rental was very tempting, lol. Lastly I thank the service manager for honoring the coupon as written and not whatever the cashier clerk was trying to interpret it as. Although a far drive from my home but the distance is worth the difference.
Business response:
We are delighted to hear about your positive experience. Your feedback regarding the quick assistance and patience shown during your service visit means a great deal to us. We understand how important it is to properly diagnose concerns, and we are pleased that our team took the time needed to address the issue you were experiencing. It sounds like the loaner vehicle made quite an impression on you as well! We are also glad that our service manager was able to ensure your coupon was honored correctly. We truly appreciate cus... read more
Great sales and service department. Nassar from sales, Brandon and Justine for service department- very efficient and very knowledgeable
We had a most pleasant shopping experience at Crest Nissan. Staff was professional and welcoming. All of our questions were answered quickly; there was no hard sell on items which we had little interest. This is how a dealership should be operated
The part was secured and I waited. Nice waiting room and good service. Andy was cpvery nice and efficient.
3rd time here. Every time great service no issues. Customer service agent is always nice and inviting.
Business response:
Thank you for being such a loyal customer and for sharing your wonderful experience with us. It means so much to know that you have consistently received excellent service during your visits with us. We are thrilled that our team has provided you with a smooth experience every time, and we truly appreciate you highlighting how welcoming and friendly our customer service representatives have been. Your continued trust in us is what drives us to maintain these high standards. We look forward to serving you again and providing ... read more
I had a good experience at this place. They were attentive, friendly, and answered all my questions. I definitely recommend it, especially Brayan, the salesman.
Business response:
We are excited to hear about your positive experience with us! It's wonderful to know that our team was attentive and friendly while taking the time to address all of your questions thoroughly. We truly appreciate you recommending Crest Nissan and highlighting the excellent service you received from our sales team. Your feedback means a great deal to us and reinforces our commitment to providing exceptional customer service. Thank you for choosing us and for taking the time to share your experience!
Crest and its entire staff was amazing. Deshawn our salesman was so great before we even got to the dealership. Without asking he sent us the address and his phone number so we could easily get to the dealership or reach him. He worked hard to make our deal work!!
Business response:
We are thrilled to hear about your wonderful experience with our team. It sounds like our staff truly made a positive impression, and we're so glad you felt well taken care of throughout your visit. Your salesperson clearly went above and beyond by proactively sharing contact details and the location information to make your trip seamless. We're delighted that he worked diligently to create a deal that worked perfectly for you. Your feedback about the exceptional service means so much to us at Crest Nissan, and we appreciate... read more
Carson is a very good sale man . would let my friends know who they need to go see if they need a car.
Business response:
We are absolutely thrilled to hear about your wonderful experience with our sales team. It means so much to us that you found the service to be exceptional and that you feel confident recommending us to your friends. Your trust in sharing our dealership with others who are looking for their next vehicle is truly appreciated. We are proud to have team members who provide the kind of outstanding service that creates lasting positive impressions. Thank you for choosing Crest Nissan and for taking the time to share your experien... read more
Crest Nissan of Frisco has a 4.4 star rating with 9,866 reviews.
Crest Nissan of Frisco is closed now. It will open tomorrow at 7:00 a.m.