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Crest Nissan of Frisco

4.4

About this business

Location details

6600 State Highway 121, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 9:00 p.m.
Sat8:00 a.m. to 9:00 p.m.
SunClosed
4.410,138 reviews
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rannied's profile image
rannied 
4 years ago

Have always found Crest Nissan service department to be very professional and whoever has worked with me to be extremely helpful and my vehicle is always ready when promised. I recommend them to all. 

Business response:

I'm happy to hear it, Rannied! Thank you very much for taking the time to rate us. Let us know if there is anything else you need. --Nick Carbacio, Customer Loyalty Director 

MSH's profile image
MSH 
4 years ago

Gregg was exceptional. All the rest of the staff were Gregg was exceptional. All the rest of the staff were courteous and helpful Service center and wait area clean Covid precautions were being implemented by staff and customers 

Business response:

Thank you, MSH! We appreciate you taking the time to share your experience. Thank you for choosing Crest Nissan. --Nick Carbacio, Customer Loyalty Director 

Laughwu83's profile image
Laughwu83 
4 years ago

Ly really made the experience as great as it was! He worked with me on scheduling, very clear communication all the way threw and really went the extra mile to satisfy me as a customer. Only small complaint that I had was the complimentary "car wash" those guys need to put forth a little more effort because it was not clean and I took the extra time and care to keep the rental clean but Ly was amazing. 

Business response:

Thank you, Laughwu! We appreciate you taking the time to share your experience, and for providing your feedback. Please let us know if we can help you with anything in the future. --Nick Carbacio, Customer Loyalty Director 

The4tacketts's profile image
The4tacketts 
4 years ago

Great experience and completed service before quoted time. Work was excellent and car was washed and vacuumed very clean. Best Nissan dealership in the DFW area. 

Business response:

Thank you for the kind words! I am happy to hear that we could help. Please let us know if you need anything else in the future. --Nick Carbacio, Customer Loyalty Director 

Tpmarie73's profile image
Tpmarie73 
4 years ago

What a wonderful experience I have had at crest because of Jonathan Reyes and Enoch suero who provided such amazing customer service. I bought a brand new 2021 Rouge Platinum right off the showroom floor and that would not have been possible without the kind and courteous help from these gentlemen! Thank you for a an amazing experience!! 

Business response:

Glad we could help! Thank you for choosing Crest Nissan. Please let us know if you need anything in the future. --Nick Carbacio, Customer Loyalty Director 

toniasmith94's profile image
toniasmith94 
4 years ago

My car is still pretty new so they did what I needed to keep my car running smooth, I was very satisfied and its clean!!🙂 Did not need loaner considering it is the 5000 mark. 

Business response:

I’m glad you had a great experience, Tonia. Thank you for taking the time to rate us. Please let us know if we can help you with anything in the future. --Nick Carbacio, Customer Loyalty Director 

Roy morales's profile image
Roy morales 
4 years ago

I was kept informed during repairs and service manager was very professional and a pleasure to work with from the beginning to the end of my visit 

Business response:

Glad we could help, Roy! Thank you for choosing Crest Nissan. Please let us know if you need anything in the future. --Nick Carbacio, Customer Loyalty Director 

Sherry's profile image
Sherry 
4 years ago

Service adviser greeted me immediately, completed the necessary quickly, advised the current wait time, and directed me to the waiting area. Instead of a 90 minute wait I was on my way after only 60. Great service. 

Business response:

I'm happy to hear it, Sherry! Thank you very much for taking the time to rate us. Let us know if there is anything else we can help you with! --Nick Carbacio, Customer Loyalty Director 

gregscarlson.rn's profile image
gregscarlson.rn 
4 years ago

Greg is an amazing service provider at Crest. I will usually only deal with him as he goes beyond normal service. Promotion needed if possible. 

Business response:

Thank you, Greg! It means a lot to us to know that our team member left you with a great impression. Please let us know if you need anything in the future, we'd be happy to help! --Nick Carbacio, Customer Loyalty Director 

Frequently asked questions about Crest Nissan of Frisco

How is Crest Nissan of Frisco rated?

Crest Nissan of Frisco has a 4.4 star rating with 10,138 reviews. 

When is Crest Nissan of Frisco open?

Crest Nissan of Frisco is closed now. It will open at 8:00 a.m.