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Criswell Nissan has moved to an all-new state-of-the-art Nissan facility in Germantown, MD next to our Honda Dealership. We offer fourteen award winning vehicle lines along with outstanding service and customer satisfaction. Criswell is committed to becoming one of the largest Nissan dealerships in Southern Maryland, Northern Virginia and Washington, DC.
19574 Amaranth Dr, Germantown, MD, 20874, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 7:30 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | 12:00 a.m. to 5:00 p.m. |
Great customer service and communication from the service advisor. Will continue to get my car serviced here.
Business response:
Excellent! It's great to know you were satisfied with your experience. We look forward to seeing you again when your vehicle is due for its next routine service visit.
Criswell Nissan is conveniently located and offers great hours for service! I was able to get an immediate appointment and get maintenance on my Nissan Leaf that included a brake system flush and a 12V battery check. Staff is courteous and professional.
Business response:
Thanks for choosing Criswell! We're happy to see you were pleased with your overall experience, and we hope to be of service to you in the future.
Visit this place for service. Always get good service and amazing customer service. This place never disappoint you.
Business response:
It's wonderful to know you can depend on our team to provide exceptional service each time you visit! We look forward to seeing you soon!
Great customer service and communication from the Service Advisor. Will continue to get my car serviced here.
Business response:
We're happy to see you are satisfied with the service you received at Criswell. We value the opportunity to work with you and look forward to your next visit with us.
This was our first oil change for our car. It was easy to set up an appt, was texted updates and checking out was easy! Great service!
Business response:
Our friendly and professional team works hard to ensure every customer enjoys a positive experience at Criswell, and it's great to hear about this easy and efficient service event! We hope to see you again when your vehicle is due for its next routine service visit.
Just an oil change and tire rotation. My vehicle was completed in a timely manner. The service department also took car of an outstanding recall issue.
Business response:
It's great to see everything was completed quickly and to your satisfaction. We look forward to seeing you soon!
1- accepting credit card system without charge fee will be better. 2-fixing coffee machine for customers are needed. 3-Sometimes smiling is better because a part of customer service.
Business response:
Thank you for offering these suggestions. All feedback is important to us and your comments have been shared with our management team for consideration. We value your business and hope to be of service to you in the future.
As usual, great treatment from Mark and Deuce for a simple oil and filter change. They applied discounts i wasnt aware of.
Business response:
It's wonderful to know you can rely on our top notch team to provide a standout service experience each time you visit. Thanks again for sharing this positive review with us!
Professional, prompt, efficient, cordial Customer Service Staff, always ready to help and listen to the clients.
Business response:
Thank you for posting these kind comments and high star rating! Don't hesitate to reach out if we can help in any other way.
Criswell Nissan has a 4.9 star rating with 2,299 reviews.
Criswell Nissan is open now. It will close at 6:00 p.m.