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Criswell Nissan
- Germantown, MD
About this business
Criswell Nissan has moved to an all-new state-of-the-art Nissan facility in Germantown, MD next to our Honda Dealership. We offer fourteen award winning vehicle lines along with outstanding service and customer satisfaction. Criswell is committed to becoming one of the largest Nissan dealerships in Southern Maryland, Northern Virginia and Washington, DC.
Location details
19574 Amaranth Dr, Germantown, MD, 20874, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 a.m. to 5:00 p.m. |
Friendly and attentive staff - all the portions of purchasing a car were done in a timely manner.
Business response:
Our goal is to provide an excellent car buying event, and it's great to know you were pleased with your experience. We hope to be of service to you again in the future.
Courteous staff helped in every step while I am in dealership, with all my questions answered.
Business response:
Thank you for choosing Criswell! It's our goal to help with all of your automotive needs, and it's great to see you were satisfied with your experience. Don't hesitate to reach out if you have additional questions.
Service is good quality, not as expensive as I expected, low pressure, and reasonably fast.
Business response:
It's great to hear you were pleased with your overall experience. The friendly and knowledgeable team at Criswell is here to help, and we hope to see you again when your vehicle is due for its next routine service visit.
Service explanation was excellent Service advisor went out of his was to let me know condition of car
Business response:
Our friendly and professional team is here to help, and we appreciate you taking the time to highlight their efforts. Don't hesitate to reach out if we can be of further assistance.
Courtesy and professional . Neat place with a great space to wait while your car is being serviced.
Business response:
It's our goal to provide an all-around outstanding service event, and it's great to see you were pleased with your experience. Thanks so much for choosing Criswell and for taking the time to share this positive feedback.
Deuce was very responsive and kept me informed of the status of the vehicle. thanks
Business response:
It's our goal to offer an all-around outstanding service event, and it's rewarding to know you were pleased with your experience. We hope to see you again when your vehicle is due for its next routine service visit.
We are a Criswell Nissan family - we previously purchased two cars from them, and just purchased a third. We also have all of our service and maintenance performed at Criswell Nissan. For the purchase of our recent car, we worked with Elizabeth who was outstanding. Elizabeth's knowledge, expertise, and enthusiasm are evident. She knew every aspect of the car, and I believe she went above and beyond to ensure that I had all the information I needed to make an informed decision. Her exceptional customer service made me feel li... read more
Business response:
Congratulations on your newest Nissan! We're thrilled to see you can depend on the top notch team at Criswell to provide for all of your automotive needs. We look forward to seeing you soon and welcome you to reach out with any additional questions.
Always get good service. Service advisor do a good job of keeping you informed about your service needed for your vehicle.
Business response:
Our courteous and capable team is here to help, and it's wonderful to know you can rely on a great service experience at Criswell. We value your business and look forward to your next visit with us!
Service Manager was not pleasant. No expressions or polite greeting. No phone call or text to let me know the car was done. I had to call after 4 hours.
Business response:
Thank you for taking the time to post this review. We appreciate all feedback and have shared your comments with our management team for further consideration. We sincerely apologize for this lack of customer service and hope your next visit with us is much more positive.
Frequently asked questions about Criswell Nissan
How is Criswell Nissan rated?
Criswell Nissan has a 4.9 star rating with 2,299 reviews.
When is Criswell Nissan open?
Criswell Nissan is open now. It will close at 6:00 p.m.