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Crossroads of Connellsville

4.5

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110 South Arch Street, Connellsville, PA, 15425, United States

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4.5662 reviews
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REBECCA T.'s profile image
REBECCA T. 
4 years ago

I have been trying to get my therapist to fax my paper to the office to get out on monthly and it was so frustrating because it kept happening the paper was disappearing so the last time I went I told the women and she took care of it found my paperwork and got me back on monthly 

THOMAS V.'s profile image
THOMAS V. 
4 years ago

I had to wait 10 days after I was supposed time in outa meds and I went to my appointment today and I was told after an hour I was discharged at the last appointment and i was not told that.... I was told if I couldn't get iiff my prescribed Benzo of 35+ years of being on it is be discharged within a month well nobody said anything else and now I am sicker than ever qmd they didn't give me no meds to when with or nothing leaving me to have to break the law and go on the street to buy drugs and risk my freedom and my life cau... read more

KASSIE R.'s profile image
KASSIE R. 
4 years ago

The staff was friendly, however the provider I saw Dr.David Breyer in the Connellsville office was not very informative or friendly. He basically treated me like I was just another addict and questions regarding my drug use/history were not asked. He seemed annoyed when I asked questions and I was not even advised on how or when to take the MAT medication prescribed. I left feeling bad about myself instead of leaving feeling proud to finally take charge of my life. I will not be returning to that office and hope the Dr I see... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Kassie Rittenour. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.  

EMALY M.'s profile image
EMALY M. 
4 years ago

Firstly, id like to begin be stating that I believe I am a responsible patient and take my recovery seriously. I never fail drug tests and never miss appointments (until i got sick over the last 2 weeks) and never, ever miss therapy. I have always been on monthly for nearly a year at least until they told me it was appearing that i wasn't attending therapy, which i have religiously. i've been in D&A therapy for at least half a decade straight. Prior to transferring to ARS I was doing D&A therapy for at least 5 yrs before as ... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Emaly Minerd . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420 or by email on our website, and we'd be happy to assist you.  

GLENN DAVIS J.'s profile image
GLENN DAVIS J. 
4 years ago

This place is complete bullshit. 

Business response:

Good Afternoon, Thank you for contacting Crossroads. We will contact you shortly. If this is an urgent inquiry, please call 800-805-6989 to speak with a patient engagement specialist. Again, thank you for reaching out.  

CRYSTAL B.'s profile image
CRYSTAL B. 
4 years ago

I have clean drug screens and am doing therapy biweekly but because the last verification was for March and not April I was only given a 2 week script and have to come into the office next appointment instead of a televisit. When I called the 800 number I was told that my therapy verification was for 2 weeks ago and it was marked that my next appointment was on 4/12 (the day before my televisit) and they didn't receive verification of that visit. I understand this is a two part program and I do both parts. I have been seeing... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Crystal Broadwater . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. We are going to look into this concern. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.  

GINA P.'s profile image
GINA P. 
4 years ago

I've always had pleasant experience whether it be an in house appearance appointment. Or an tele/zoom meeting appointment. Up until this last on Thursday 18th at 3:25. I entered into my appointment meeting on zoom My name was presented and the place I was to be having my appointment -meeting with. I waited for about 10 mins in the waiting room. I had a doctor I never saw before that didnt have my chart. And asked my name. I told him and said he was looking for it. He then calls me Jennifer and say I'm not Jennifer. Then te... read more

Business response:

Thank you for providing your feedback and letting us know about this issue, Gina Pluto . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.  

BRANDI R.'s profile image
BRANDI R. 
4 years ago

I have a different doctor every time I go in and I am supposed to be a monthly patient and have to be seen every ten to 14 days or so. It is so unorganized and the service is very unfriendly and unprofessional staff. You try to talk to the receptionist and they are pissed off because they have to do their job. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Brandi Ritenour . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.  

KEITH S.'s profile image
KEITH S. 
4 years ago

For the second time. I waited 2 hrs. before seeing a dr. 

Business response:

Thank you for providing your feedback and letting us know about this issue, Keith Stewart . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.  

Frequently asked questions about Crossroads of Connellsville

How is Crossroads of Connellsville rated?

Crossroads of Connellsville has a 4.5 star rating with 662 reviews. 

When is Crossroads of Connellsville open?

Crossroads of Connellsville is open now. It is open 24/7.