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Crossroads of Connellsville
- Addiction Medicine
- Connellsville, PA
About this business
Location details
110 South Arch Street, Connellsville, PA, 15425, United States
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The doctor screwed up my prescription only wrote it out for two weeks it should have been a month cuz my next appointment scheduled for March 14th I was seen on February 14th so I had to call back in and have another visit scheduled for February 26th and the doctor argued with me that I was not a monthly patient and I have been a monthly patient for about a year now I'm very upset with the doctor
Business response:
Thank you for providing your feedback and letting us know about this issue, Gianna Burnsworth . We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
Some of the front desk women. One in particular needs to learn how to talk to ppl. Not be a bitch.
Business response:
Thank you for providing your feedback and letting us know about this issue, Ashley. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
This place was great at first but now it is absolutely horrible to go here. I have problems every month. Two different doctors wrote my prescription wrong multiple times because they think they are above us and don’t want to listen to anything we say. Now I go through complete hell every month with my insurance because of this. Crossroads say they can’t write prescriptions for more than 28 days however the insurance won’t pre-auth them until every 30 days. Nobody is in sync and when you call everyone has a different story. T... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Glenn Davis. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
I was scheduled for a tele visit on 12/09/20. I even have the text message as proof. But I waited and waited in the online chat and no one showed up. So I called and was told to come in! I was scheduled for a tele health over zoom visit not a visit in the office so I waited in the chat room some more after preaching to the secretary that how do you expect me to come to the Connellsville office which is about 40 minutes from me without a notice? I didn’t receive any phone call, nothing. So I was very upset. Finally over an ho... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Courtney. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
I've been in quarantine and sick with pneumonia for the last 17 days. And was getting scolded like a child and an attitude about no have a therapy session that week.
Business response:
Thank you for providing your feedback and letting us know about this issue, Bradley. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
Was a good place to go. Keyword: WAS. The last 3 months have been absolutely ridiculous. DO AWAY WITH CALL CENTER AND PUT PHONES DIRECTLY TO OFFICE IN CASE THERE ARE PROBLEMS!!!!!!!!! Constantly problems with the stupid e-scripts!! PAPER! PAPER!! PAPER!!! My prescription has been messed up the last 3 months because the doctors don’t know what they are doing. (Some. Not all.) Both the newer doctors and nurses/receptionist are horrible. The older ones were great.
Business response:
Thank you for providing your feedback and letting us know about this issue, Glenn Davis. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
For 2 appt in a row I have been unable to have my zoom appt with the connellsville pa office so I need to be rescheduled for a sppt where I actually go into the office for my appt
Business response:
Thank you for providing your feedback and letting us know about this issue, Von. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
I am sick of having appointments and not getting a text about my next appointment! I literally have to call in to see when I appointment is because I get no notifications and yesterday I missed my appointment time over it!
Business response:
Thank you for providing your feedback and letting us know about this issue, Dana. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
It made me feel comfortable to know at this time I don't have to leave my house with this virus going around and my age and health it's not good for me to out around people
Frequently asked questions about Crossroads of Connellsville
How is Crossroads of Connellsville rated?
Crossroads of Connellsville has a 4.5 star rating with 662 reviews.
When is Crossroads of Connellsville open?
Crossroads of Connellsville is open now. It is open 24/7.