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CSI Collision Specialist
- Body Shops
- Houston, TX
About this business
Location details
5138 Hwy 6, Houston, TX, 77084, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
0 Star : My Experience I still have to bring my vehicle back for a part to be reinstalled when it comes in.
0 Star : My Experience Repairs were not complete. Had requested to be contacted day before estimated repairs were to be made and was not. Next day went in repairs were not complete. Dent in door and part had not been put in. Had to wait for part to be put in and pay extra. Upon review of repairs saw dent in door and that protective lining had not been replaced on front 1.5 Star : Likely to Recommend 1.5 Star : Repair Quality I had requested and was told I would receive a call for a heads up when it would be done. Heads up so... read more
2.5 Star : Likely to Recommend 2.5 Star : Repair Quality They communicate the process well and keep me posted in every step. However when I took the car there is a small crack on the windshield and they blame it to rock chip. One of the cover in my car is missing as well 2.5 Star : Customer Service 4 Star : Returned Clean
0 Star : My Experience Repairs were not complete. Had requested to be contacted day before estimated repairs were to be made and was not. Next day went in repairs were not complete. Dent in door and part had not been put in. Had to wait for part to be put in and pay extra. Upon review of repairs saw dent in door and that protective lining had not been replaced on front
0 Star : My Experience Talked to William on Monday, April 21st about not picking up my BMW until Wednesday, April 23rd. Then I get a text my car is done and that I picked it up in Monday, April 21st. I did not pick up my car.
2.5 Star : Likely to Recommend 2.5 Star : Repair Quality I gave the email/text communication on the repair updates a 10, but the pickup of the vehicle a 0 0.5 Star : Customer Service Scheduled pick up at 11 am on a Saturday. I arrived at 11:15 am and was informed that I had to wait another 30 minutes for a car wash. Make the long story short, the car was not ready until 12:45pm. Furthermore, the service tech cannot tell me what repairs were performed on the car 4 Star : Returned Clean
0 Star : My Experience Still a dent on the front panel and some paint scratched off the front . Looks like it wasn’t fixed at all when I compare photos
0.5 Star : Likely to Recommend 2.5 Star : Repair Quality 1.5 Star : Customer Service 4 Star : Returned Clean
0 Star : My Experience Having to go back to get a part for my repair that I was not made aware of. Will told me the repair was complete and I could pick it up Friday afternoon. I couldn’t pick it up Friday, so I came Saturday and they said everything was good to go. Come Monday, Will calls me and says I have to go back to get a part put on that had to be ordered.. why wasn’t I made aware of this on Friday? when I was told I could pick it up that afternoon..?? I had to leave my job conference out of town to return the rental ... read more
Frequently asked questions about CSI Collision Specialist
How is CSI Collision Specialist rated?
CSI Collision Specialist has a 4.8 star rating with 4,124 reviews.
When is CSI Collision Specialist open?
CSI Collision Specialist is open now. It will close at 6:00 p.m.