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Culver City Volvo Cars
- Automotive
- Culver City, CA
About this business
At Culver City Volvo Cars we are dedicated to providing all of our customers with an enjoyable experience. Our staff is dedicated to providing customer satisfaction during every visit. If you have any concerns regarding our dealership please contact us. We are working hard to continuously improving our service and appreciate any feedback our customers can provide. Call Today! We have a strong and committed sales staff with many years of experience providing Volvo cars in the Los Angeles, Culver City, Santa Monica, and Torr... read more
Location details
11201 Washington Blvd, Culver City, CA, 90230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Overall I rate my experience as positive and got a decent price although trade in should have been more. Very friendly team without high pressure tactics. Warranty could have been explained however. Very accommodating at fixing a few flaws on paint. I had an appt with tony on first visit but ended up being seen by someone else. Emailed the person seen twice after visit without reply so not sure what happened there. But recommend this dealership. Rose was very helpful and spent time as needed to show me options. Thanks again.
This dealership converted me from a born Cadillac person to a ride or die Volvo owner. I just came in for 40,000 mileage service and a complaint about a twitchy start on Wednesday. Left with a new oil pan (mine was sludgey) and a new battery. Great service for longevity of vehicle optimal performance. And everyone who works here is professional and friendly.
Martin in the service department was excellent. He took great care of all my cars needs. I live a little far from this dealership but was well worth the drive for honest and good service
Business response:
it is great to hear that Martin could take care of all your cars needs. We always try to provide honest and good service and it is nice to hear that you enjoyed your experience. Thank you for taking the time to leave us a review.
For the past several years whenever I have occasion to visit Culver City Volvo, Hector Torres is the absolute BEST!!!! He makes everything very easy in a sometimes unsettling situation. Thank you, Hector!
Business response:
Adrienne, thank you for taking the time to leave this very kind review. We are glad to hear you had such a pleasant experience.
I brought my S60 in for regular service, luckily, my service advisor, Martin M. queried me regarding any additional issues I might be experiencing, reminding me that my car actually shut off on me a couple of times during the start/stop process. When they realized that they'd have to keep my car overnight they quickly provided a loaner vehicle and I was on my way. They had to keep my car longer than usual but they got to the bottom of the problem (bad battery). The turn in and pick up process was simple and I was back in my ... read more
Business response:
It is great to hear that Martin has been taking such good care of you and your S90. Thank you for taking the time to write this great review.
Dropping off my Volvo was a breeze as was making an appointment. There was no wait time. A service person greeted me as I drove up. Signed a few documents and was off on my loaner vehicle. When the car was done, I got a call and picked it up the next morning.
Business response:
Thank you for the very kind review, Chris. It is great to hear that you had such an easy time making an appointment. If there is anything more we could do for you please do not hesitate to reach out to us.
Tony was friendly, down to earth and willing to help me get a great deal. It was quick but I didn't feel rushed or pressured.
Business response:
Nicole, it is so nice to hear that Tony could help you out with everything you were looking for. Thank you for taking the time to leave such a great review.
This is the second time I bring my xc90 for service at this location, Martin in the service department has helped me both times, he is the absolute best when it comes to customer service - answers all of my questions and provides me with detailed information about my car. I have been in and out in less than 20 minutes both times, and this is with a loaner. I have taken my car for service to Volvo in Santa Monica and walked out after waiting over an hour to see the service advisor and not having a loaner, even though it was p... read more
Business response:
We are so glad to hear that Martin has been taking such good care of your XC90. Thank you for taking the time to leave such a detailed and kind review of your experience. We appreciate your feedback.
Tony and crew did it again. Amazing deal and the best experience possible. Everyone at Culver City Volvo is superb. They make you feel like family, and do everything to make you happy. Buying a car at Culver City Volvo Cars certainly sets the bar !!! I am thrilled with my new S60.
Business response:
Thank you for leaving such a great review of our dealership. We appreciate your business. Come back anytime!
Frequently asked questions about Culver City Volvo Cars
How is Culver City Volvo Cars rated?
Culver City Volvo Cars has a 4.9 star rating with 3,312 reviews.
When is Culver City Volvo Cars open?
Culver City Volvo Cars is closed now. It will open tomorrow at 9:00 a.m.