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Custom Dynamics
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 9:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Big fan of custom dynamics. Been a customer for years and have numerous products of theirs. I never had a problem except recently a few of my LEDs on my PRObeams went out (three years old) and they replaced the whole light right away! Phenomenal customer service and products don’t buy that cheap shit you see on instagram go with CD!
If you don't mind having to install rear running/brake light upside down or as Custom Dynamics phrased it as "Inverted" I suppose your happy? I wouldn't of anticipated buying anything that required any installation of product upside down to motorcycle. Why not manufacture product to fit existing bike. Universal fits should be mentioned about products before purchase and shipment. I was charged $$$ for just inserting screws through drilled holes in light. A light that would not fit bike fitment without "Inverting" Made in Chi... read more
A1 company. had problems and they talked me thru it.the bike was wired wrong. all products as advertised will by more when needed.
I ordered the side latch light kit and couldn't be happier with the product. They were fairly easy to install and are super bright. I love that I have extra lights and especially a turn signal on the side of the bike for all the cagers to be able to see me. Only complaint I have is that I prepped the area with an alcohol pad yet the end of the light isnt sticking like it should so Ill have to remove them and put my own 3M tape on the inside. However the product itself is amazing and as always Custom Dynamics scores another w... read more
Business response:
Hi Scott! Thank you very much for choosing Custom Dynamics® and for providing us with the feedback you did! Regarding the Saddlebag Latch Lightz™, if you’d like, we'd be more than happy to send you some additional 3M™ double-sided tape at no charge! That way we can ensure the latch light units are fully adhered to the latch for secure mounting! If you'd like that 3M™ double-sided tape sent out to you, please respond back (Erin@customdynamics.com) and simply confirm your contact information/shipping address hasn't changed si... read more
The C.D. website can be difficult to navigate to find what you are looking for. Be careful when asked to select your make and model of bike, because the web page they take you too is NOT exclusive to your make and model. It will have selections for other variations of that make and model. This makes it easy to order the wrong item. Ask me how I know. It's best to call them by phone (unfortunately) and ask them the part number you need. So, after I ordered the sequential bag lights for the FLHXS CVO, I discovered they were n... read more
Business response:
Hi Mark, Thank you for your feedback! We are evaluating this particular product listing to see how we can make the versions/fitment more clear so we appreciate you letting us know your thoughts! We are glad to hear that our team was able to quickly resolve the fitment and connector issues for you and also that you will consider Custom Dynamics® for your next LED upgrade! As always, we value feedback like yours! Thank you again for choosing Custom Dynamics®, have a wonderful weekend!
I installed front and rear turn signals and a strobe module and couldn't be happier. These upgrades along with a LED headlamp has greatly increased the visibility of my 2020 Indian Scout. My only recommendation for improvement would be to have the turn signal wires encased in a wrapping of some sort; heat shrink, cloth tape, or flexible automotive conduit. For the price, I think the product should have more of a finished look to it.
Business response:
Hi John! Thank you very much for your feedback - it's a valuable asset to us here at Custom Dynamics®! I will most definitely share your suggestion regarding the wire pigtail with my team for consideration! We very much appreciate you choosing Custom Dynamics® and again thank you for your input! Have a wonderful afternoon and upcoming holiday weekend! Ride safe!
Service and products are excellent as always. Just wish they weren’t made in China.
The product is made in China but the custom dynamics people were spot on. Great customer service and I am very pleased with the video instructions. Thanks
My first order was lost by USPS. I don't have to tell you their attitude was as if my package really didn't matter and some how it was my fault. If it wasn't for my knowing a postal worker and having them get me evidence that my carrier was at fault i would still be trying to prove my self . Custom Dynamics stepped in and made sure my second package made it by tracking it from start to finish. Thanks again to Custom Dynamics for taking care of a bad situation. No thanks to USPS.
Frequently asked questions about Custom Dynamics
How is Custom Dynamics rated?
Custom Dynamics has a 4.9 star rating with 3,868 reviews.
When is Custom Dynamics open?
Custom Dynamics is closed now. It will open at 8:30 a.m.