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Custom Dynamics

4.9

About this business

Location details

WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri9:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.93,868 reviews
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Johnny G.'s profile image
Johnny G. 
9 years ago

Hi again Jamie... I just wanted to let you know that I received the replacement cluster yesterday and installed it on my bike and it works PERFECTLY!!!!.... I just wanted to take a minute to thank you for your help..... Your company and the entire customer service department there is second to none..... TRULY the best company that I have dealt with.... And I've dealt with many!!!.... Thank you very much again.... John 

John F.'s profile image
John F. 
9 years ago

Sent me a set of Wings that were used and scratched , to much trouble to send back so just eat the Money and never buy from them again, the package was already open when It was delivered , so I know it was sent back after somebody tried to Install Them ! 

Business response:

Hello John! I see your recent order (202777) with a pair of Gloss Black Flatz (Red Lens); are these the products you were having the issues with? Custom Dynamics doesn't sell any used/installed products so I was hoping to get some more information from you. The Flatz should have arrived Skim Packaged, was this not the case for your products? Any other details regarding the products you received would be very helpful in reviewing and resolving this issue! Might you also be able to provide a picture of the damaged/scrat... read more

Rodney K.'s profile image
Rodney K. 
9 years ago

Ordered the new saddle bag lights which were advertised as plug and play for run,brake and turn signals on my 2011 Streetglide. Followed instructions that came with the lights and my running lights quit working when the wires were cut that the instructions told me to cut. After 4 phone calls talking with Paul it was determined that to get the turn signals working, which is what I originally wanted it will cost me another $250.00. Not a happy customer by any means. False advertised the product! 

Dale W.'s profile image
Dale W. 
9 years ago

Awesome products always do what they say good tech support very pleased with everything I've purchased 

Mitchell C.'s profile image
Mitchell C. 
9 years ago

Great product and easy to install. Every light on my 2016 Streetglide is done with led's from Custom Dynamics. The strobe plug n play is awesome. Even strobes the fender lights. You'd be a fool to go anywhere else. 

Dave H.'s profile image
Dave H. 
9 years ago

Great service truly plug and play flasher. Have never been disappointed with Custom Dynamics. 

Brian s.'s profile image
Brian s. 
9 years ago

Great people. Jennifer answered any questions I had. 

Priscilla's profile image
Priscilla 
9 years ago

Took exactly a month to receive my L.E.D. licence plate holder and back plate. Refused to offer me a discount and stopped replying to my emails and facebook messages. Poor customer service, highly disappointed! 

Priscilla's profile image
Priscilla 
9 years ago

HORRIBLE!!!!!! WAITED A MONTH AND STILL NO PRODUCT AND I CHECKED MY EMAIL AND ITS BEING SENT GROUND SHIPPING????? NOT EVEN EXPEDITED FOR THE WAIT????? REFUSED TO OFFER ME A DISCOUNT ALSO????? NO SENSE OF SATISFYING THE CUSTOMER IN MY OPINION 

Business response:

Priscilla, We understand your frustration with your recent order and the License Plate Frame which was in production. We'd be happy to review the issue with you, if you'd like to call us at 1-800-382-1388 (you can simply ask for Erin); Business Hours: 8:30am - 5:30pm EST Monday - Thursday; Closed Noon - 1pm & 9:30am - 5:30pm EST Friday; Closed Noon - 1pm. I look forward to hearing from you soon, have a wonderful afternoon. 

Frequently asked questions about Custom Dynamics

How is Custom Dynamics rated?

Custom Dynamics has a 4.9 star rating with 3,868 reviews. 

When is Custom Dynamics open?

Custom Dynamics is open now. It will close at 5:30 p.m.