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433 W Van Buren St, Suite 1100H, Chicago, IL, 60607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I really appreciate Chanel for helping me with the situation I was going through. She went above and beyond which shows she really care for her tenants. I highly recommend her. Thanx again Chanel.
Business response:
Thank you so much for your kind words, Bryanna! We appreciate the feedback and are happy you had a positive experience. Please let us know if there's anything we can help you with in the future!
Chanel Lay is a truly wonderful Property Manager! She is always quick to respond and handled all of my questions with professionalism and care. Her communication is prompt, clear, and helpful which made the entire process smooth and stress-free. The level of customer service she provides is exceptional, and it’s clear she genuinely cares about the residents. I’m grateful for her support and highly recommend her to anyone looking for a responsive and reliable property manager.
Business response:
Thank you so much, Chonte! Please let us know if there is anything we can help you with in the future!
Though the move from one unit with CYM to another CYM unit was tumultuous Chanel Lay did everything in her power to make sure I was taken care of. The new leasing process with CYM rubbed me the wrong way. Idon't like that they ask for a screenshot of bank deposits, it seems overly invasive. Right up until the day before moving in things were mishandled by CYM. Chanel was there to smooth things over and make it right.
Business response:
Hi, Kelly. Thank you for taking the time to share your experience! Please email us at reviews@cymliving.com if there's anything we can do to earn that 5th star.
I was waiting on the leasing agent to show for over an hourly luckily I meet the property Manager Chanel Lay she was so helpful she showed me two units. I also meet Kenny the janitoral manager he was cleaning building wow nice to see staff on site. Hoping I can make this home ASAP
Business response:
Thank you for taking the time to leave a review, Victoria! Please don’t hesitate to let us know if there is anything that we can help you with in the future!
I have had the pleasure of working with Austin Weeks Steele as my property manager, and I couldn't be more satisfied. Austin is incredibly understanding and always goes out of his way to accommodate people and their unique situations. His professionalism and empathy make him stand out, and I highly recommend him to anyone in need of a reliable and considerate property manager.
Business response:
Thank you so much for your kind words, Asha! We appreciate the feedback and are happy you had a positive experience. Please let us know if there's anything we can help you with in the future!
Austin was a great property manager who consistently exceeded expectations with efficient maintenance management and a professional approach to tenants concerns. He went the extra mile to ensure the property was well maintained and the needs of tenants were met.
Business response:
Thank you so much, Jasmine! Please let us know if there is anything we can help you with in the future!
My property manager is Austin Weeks Steele, I just want to say how professional and helpful he is. Times been rough but he has been understanding and helpful throughout the whole process. He’s great at communicating and does an amazing job making sure his tenants are taken care of. Thank you so much Austin Amari B.
Business response:
Thank you so much for your kind words, Latrice! We appreciate the feedback and are happy that you have had a positive experience. Please let us know if there is ever anything that we can help you with in the future!
Hi Miss Mason here I just wanted to say that Mr Austin has been absolutely amazing I'm very kind gentleman whenever I need something he makes sure everything is good so I just wanted to take the time out and say I appreciate you and thank you
Business response:
Thank you for taking the time to leave a review, Sharon! Please don’t hesitate to let us know if there is anything that we can help you with in the future!
Laron M. Is a very understanding property manager Anytime I’ve had a problem big or small he’s on it right away. He’s so polite and kind.
Business response:
Thank you so much, Cenotra! Please don’t hesitate to let us know if there is anything we can help you with in the future.
CYM Living LLC has a 3.8 star rating with 210 reviews.
CYM Living LLC is closed now. It will open at 9:00 a.m.