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DaBella
- Contractors
- Salem, NH
About this business
Location details
13 Red Roof Ln, Suite 201, Salem, NH, 03079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had an appointment with them on Friday at 2:00 for an estimate. My son in law took time off work to be there with me. Nobody showed up or called. Wasted my afternoon waiting for them. I will be telling anyone who ask not to do business with them.
This company is the worst at communicating, if I could give them negative starts I would . No one communicates with you and they sub contracted with a company that left trash all over my yard and neighbors yard . When I asked the general manger this issue he basically told me to have them pick it up and they would clean up the mess at my house. Well here we are 48 hours later and I havent seen a soul. Do not waste youre time and money on this poor excuse of a so called business .
We started with DaBella on October 13 2022. This is the ***** office on ********************************************. Received an email on the 19th Oct. Stating they accepted the $3000 down payment on the windows. Estimated start date was 12/08/22. There has been no communication since the email on 10/19/22.We both tried to phone but ******* couldn't connect. Contacted BBB and received a call from DaBella next day. Message stated to call back on same # that didn't work. I called # that was left on my phone and talked to some... read more
Business response:
Thank you for letting us know this, ****. We have tasked the ***** office with reaching out to you ASAP on those windows. It appears that we are unable to call your phone (perhaps it's a blocked number?), but we can certainly contact you via text.
Do not use or contact this roofing company. I got a quote from them that was double the cost of any other roofing company. When I told them I have already had the roof taken care of they tried selling me all sorts of other services. I get calls from the sales people at all times of the day or night. Just this morning I got a call at 6:04 AM!! Terrible company.I have ask to be removed from the list multiple times. At this point it is harassment!
If you could use "0" stars that is what I would give DaBella! After spending $43,000+ on windows in September 2022, they needed to reorder 2 windows that didn't work, replace some screens and fix the gap problem in the material surrounding the half-round window. We were suppose to get a call from supervisor in October regarding fixing material around 1/2 round window. The 2 replacement windows were supposed to be put on "******************** and should take 4-6 weeks they said. We have heard nothing and have called them repe... read more
Business response:
Thank you for alerting us to this issue, *****. We have tasked the ******** office with reaching out to you on this. Expect a call or a text very shortly.
DaBella salespeople have come to my ********** times in the past seven months, twice to hawk new windows, today asking about the age of my roof. They are always very pushy and obnoxious. We live in an older house that we have recently paid off, proud to do so. Seeing these people canvassing the neighborhood for work when contractors of every stripe are so very busy makes me suspicious. Their pushy ways at my porch was extremely distasteful. Yes, we have plans to replace our aging aluminum windows. Yes, Im aware that my roof ... read more
Installers were good, however we did not appreciate smoking on our property and finding cigarette butts in our parking area and the front yard. We were supposed to be locked in on an affordable payment and after all was said and done the payment is significantly higher... We've had contact with Dabella several times, communication is very poor, they came out made a sign papers anyways, promised us a $1,500 check to help supplement this higher payment still have not received that. Also there was leftover material that we paid... read more
This **mpany found me off a **** List link I logged into. I was looking for ' quotes ' from various **ntractors to give to the ************* Very logical, common sense. I needed a roof replaced after storm damage on Dec. 31 2022. They took measurements, let the computer come up with a quote then showed me 3 levels or repair with costs for each (In the ****** range) And beforehand I asked for and they AGREED to send this ' quote ' to the insurance **.Opened the computer for me to digitally sign that page. 2nd page loads and a... read more
Business response:
****, thank you very much for alerting us to this incident. This isn't at all how our inspectors are trained, and we are going to delve into these allegations further so that another homeowner doesn't have to go through what you did. Please accept our deepest apologies for the manner in which you were treated.
Never do business with Dabella! Our 2-4 weeks to install our walking shower took 4 months to get to install and suppose to be a 1 day install. My bathroom has been torn up with holes in the floor. They were suppose to come back today and finish the job, and all day long we have had no installer show up. Going on 3 days for an install and still counting because the installer doesn't know when they will be back to finish!!!! In the meantime, we are in a mess,so very unprofessional
Business response:
Thank you so much for alerting us to this issue, ************. We have tasked the local branch to reach out to you ASAP on this so that we can get this job completed for you. Thank you for your patience as we get this handled for you.
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.6 star rating with 1,666 reviews.
When is DaBella open?
DaBella is open now. It will close at 9:00 p.m.