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DaBella
- Contractors
- Redding, CA
About this business
DaBella is the leading home improvement company in the United States. We're striving to transform the home improvement industry by providing the best materials and warranties from the top manufacturers. We work with you to create value in your home by providing outstanding service and premium products for roofing, siding, windows, and bath replacement systems. Get a quote today!
Location details
2701 Old Eureka Way, Suite 2J, Redding, CA, 96001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Problems with Product/Service To hom it my concern I purchased 2 sliding glass doors in August 2022 was told it would be installed by October and I have getting but a run around I have spent numerous hours on the phone and texting to them to get a answer only to be told that the windows were at the factory and waiting to ship to their installers would be calling to get a installed date in October its now the end of January have been calling and been put on hold for 30 to 60 minutes and then get hung up on 3 thousand dollars ... read more
Problems with Product/Service on 01/ 10/ 2023 DaBella roofing contractors began reroofing my home, as per their sales man- they don"t do roofs in the rain- it began raining shortly after they started. In the process of their work by dropping heavy materials, my diningroom ceiling cracked about 10 feet, and started leaking water. I called the company right away and the workers came and took pictures of the damage. DaBellas' told me they would repair the damage. On completion of the job the workers lefted, but didn't give me a... read more
Problems with Product/Service This company approached us to sell us new windows. We were in the market so we set it up with them. They came in May and installed them but they didnt put the correct ones in. Four of the windows were not what we ordered. I have called them numerous times and I always get an apology and a were working on it . Then you dont hear back from them. All we want is them to come back and put the correct windows in. The two dining room windows were supposed to be sliders and they put double down windows.... read more
Problems with Product/Service Met with DaBella rep who was very high pressure. "We don't take a maybe, just yes or no". They went into the attic to look at the roof and one of the two reps put their foot through the ceiling. About a 3'x4' section of sheetrock and tons of insulation came down. Over two weeks and nothing about the contractor they were sending to see about repairs.
Problems with Product/Service My brother and I are disabled and live in a 1 bath home. We currently have subfloor damage which makes our shower unsafe. We contacted DaBella in October of 2022 for an estimate for repair and remodel. We signed a contract with an initial start date of oct 30. That was pushed back to Dec 26th. The contractor showed up on the 26th and said there was some conversation at the medford office of cancelling the contract. DaBella customer support denies any desire to cancel the contract. I have tried f... read more
Guarantee/Warranty Issues We had a reroof completed on 1-7-2023 in ***, **. I was told in writing by the general manager (**) of the *******, **, DaBella office, that the 2 year DaBella Labor Warranty is: A two year labor warranty means that if anything fails on the roof in two years, we come and fix it for free. Our contract is not clear as to what the warranty is. The information is not on the DaBella website & customer service cannot provide it in legal terms. If the contract is vague, then how can I act on it if I need t... read more
Problems with Product/Service 12/29 , they had their electrical contractor fix a short in the wire that their crew had put a nail through. They had to remove some of the siding to fix the wire.when they finished I contacted the ******* and he said he would get right on it as well as repair the drywall damage from the siding install. No response text on 1/9 and did not get a reply. 1/11 Contacted the person who wrote the job with me and stated he no longer worked for the company but would still forward to the company. Still n... read more
Problems with Product/Service My Husband and I entered into contract with ******* in late November. We were told that the project would start by December 20th. Nothing has taken place. We have not received any calls, so we started contacting them for more information. We can get no responses and no one to call. We've been told there have been management changes. We called on January 12th and were told that the general manager would contact us the following Monday. It's been an additional week with no contact so we called the... read more
Problems with Product/Service This is a complaint against ******* Windows ******* ****** who failed to fix problems and walked away without completing the job of installing windows that began in October of 2021 after signing a contract for $24,810.37. During initial installation: 1.Severely damaged window upon arrival. The cell and seal were popped open. The installer promised to have a replacement window installed 2.Two broken screens for sliders. 3.Two slider windows impossible to open and close.4.The s**** caps on all the... read more
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.7 star rating with 1,301 reviews.
When is DaBella open?
DaBella is closed now. It will open tomorrow at 7:00 a.m.