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DaBella is the leading home improvement company in the United States. We're striving to transform the home improvement industry by providing the best materials and warranties from the top manufacturers. We work with you to create value in your home by providing outstanding service and premium products for roofing, siding, windows, and bath replacement systems. Get a quote today!
2701 Old Eureka Way, Suite 2J, Redding, CA, 96001, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 9:00 p.m. | |
Tue | 7:00 a.m. to 9:00 p.m. | |
Wed | 7:00 a.m. to 9:00 p.m. | |
Thu | 7:00 a.m. to 9:00 p.m. | |
Fri | 7:00 a.m. to 9:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Problems with Product/Service We have an older home that had a lot of hidden water damage behind our old siding. A DaBella salesman came around in March and we signed a contract for them to do a complete tear-off and replacement of our old siding and backboard on 4/13/22, with an add-on contract for gutters. The work was scheduled to start sometime in May but for numerous reasons kept getting pushed back. ***** were several scheduled start dates with multiple different DaBella contractors and numerous no shows and little to ... read more
Problems with Product/Service We signed a contract in mid-November 2022 for roofing & gutters. The total came to 27K for the roof and 14K for the gutters. The job took about a week for the roof to be completed and a day for most of the gutters to be installed. There is a small area where they found they will need to set up a metal runoff to the gutters and stated they would contact us to set up a follow up appt to complete the job. They stated billing wouldn't start until 1 month after completion but we have already been bil... read more
Problems with Product/Service Yes from an complaint I sent to you about da bella they were to call me on the 2/9/2023 they did not call I called them on the 2/11/2023 took me 1 hrs to get hung up on the 2 time was transferred to another person in another state to be told that they did not now where my sliders where they were supposed to call me 2/11/2023 and no call I'm tired of being put off would like to get a answer from someone who knows we're my sliders are and not get another story
Problems with Product/Service ****** came to my house to give an estimate for a tub to shower conversion. I was pressured to sign a contract, but I told him I could not do the remodel if my home refinance did not get approved. I e-mailed ****** 5 times letting him know to cancel the contract the 2nd day after signing. He never got back to **** do not want to use this company, my refinance did not go thru.Very simple solution
Problems with Product/Service I purchased 7 windows and a patio slider from DaBella 2021. I have yet to receive my slider installation. I have contacted the DaBella no less than 10 times. With each contact for a resolution, I have been told that it will be looked into, some using the word "promise" that they would call me. Not one return call, not one. They hand you off and nobody follows through . I really believe DaBella needs to be investigated. If you listen to their "hold tape, I can point out their deceptive phrases af... read more
Problems with Product/Service I contracted a roofing service for a new installation on my house with the CONDITION that they provide me whit solar shingles.The plan was to change the entire roof shingles and at the same time install the new solar shingles that they told me the will be ready on the 1st of October of 2022.I didn't contract with another company with better prices because the deal was the roof and the solar shingles.In the contract there is an addendum that says that if they can't provide the solar shingles I wi... read more
Problems with Product/Service I purchased a bath install from Dabella in June 2022. I had to pay $3062 up front to get the project going and order the supplies. This was the first install in ****. So I knew there might be problems. This was supposed to be a one day install. Thanksgiving week they start my install. All the new products was brought into my front room. This project is still not done as of 2/5/2023 there was a lot of missing pieces and parts. The installer tore apart my bathroom the Monday before Thanksgiving my... read more
Problems with Product/Service Order date: 04/04/22 Install date:9/30/22 Complaint date:9/30/22 At this point, im very disappointed in this company. For starters they took an extra two months to install the windows from when they originally had said, which i was understanding about and patient but i wish i would have just canceled the windows. Great sales pitch, but terrible experience past that. Installers are third party not apart of dabella, which the sales rep said during the sales pitch that this company did their own in... read more
Delivery Issues On 9/22/22 I signed an initial agreement for windows and on 9/26/2022 we figured out how to handle the broken window. On10/5/2022 I signed an addendum to get another window added after paying a $5000 deposit. I was told on 9/22/22 that the windows were an 8- week order to install. Given I paid for and final measurements were taken 10/17/2022 and math being what it is 8 weeks from 10/17 is 12/17. On 1/3/23 I contacted DaBella as I had heard nothing from them since they took my deposit. on 1/3 they claimed my w... read more
DaBella has a 4.7 star rating with 1,301 reviews.
DaBella is closed now. It will open tomorrow at 7:00 a.m.