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DaBella
- Contractors
- Ogden, UT
About this business
Location details
2550 Washington Blvd, Ste 200, Ogden, UT, 84401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very good I got to have answer today
A little pushy. When husband stated he needed to talk with me. (I was not home at the time) he kept him talking and pushing him to sign till I got there
Business response:
"Hi Tiffany, we'd like to locate your file to do some follow up training. Please call us at 855-322-3552. Thank you."
I was told by Debella that if there was an overage on shingles, I would receive a check for that overage. I was charged for 33 square and only received 25 according to the warranty. That is 8 square difference at approx. $400 a square. I called them and also talked to the salesperson and never heard a word from them. Would not recommend them to anyone!! The construction crew was great. But DeBella did not live up to their word. Would not hire them again.
Business response:
"Hi Barbara, we'd like to find your file and gather more information. Please call us"
They were roofing in the rain, roof leaked and Dabella has not agreed to fix damage.
Business response:
"Thank you for the feedback. We've been in touch about this project so if you have any other questions please call 855-322-3552. We wish you the best."
I hired them because the price was in line and the estimator seemed honest. The week they were scheduled to start work they called and said that they had decided not to do the job after signing a contract and having our deposit for two weeks. We have yet to get our deposit back. Next step is the lawyers.
Business response:
"We apologize that we were not a good fit for your project, but we have refunded your deposit and a check was mailed on 10/2/18. If you have any concerns please call our Customer Service Manager at (503) 431-2814, thank you and take care."
After trying for 3 months, my roof looks horrible! I have gotten 3 other companies to look at the job, they did and all 3 have told me it has to be completely redone! They do not have their own workforce, all their labor is subcontracted out to the lowest bidder! They have stepped through my sheetrock upstairs and shot huge framing nails through the sheetrock that my daughter hurt her head on! They have unplugged and ruined a freezer full of food so they can use their extension cords! There is no quality control whatsoever. ... read more
Sales person was great - sold me on the product and explained why it would cost more. SOLD - NOW fast forward 2 years later- EXTENSIVE dry rot resulting from install work. DaBella referred me to the warranty department of the contractors (which didn't make sense as it was not an issue with the way the windows were made) it was the way they were IMPROPERLY INSTALLED no sealant, so protection against water - the windows were just placed. I was explained at sales pitch that if I had any existing dry rot before install, thi... read more
Do not ever go with this company. They just lie to you and you don't get what they sell you.
Business response:
"I am sorry to hear you are not satisfied with your experience with us. We definitely want to address your concerns and do everything we can to make things right. Please give my Customer Service Manager a call at (503) 431-2814, thank you."
DaBella's communication has been completely lacking to put it mildy. The roof and gutter crews are repetitively asked to tell us when they are coming as we have an outdoor dog. They have not told us 15 of the 18 times they have had to come out to the house. The roof was installed improperly and if we hadn't been detailed and observant many issues would have gone unnoticed. The broken siding and improperly installed flashing was still obvious to us and all our neighbors leaving our new roof lowering our curb appeal.... read more
Business response:
"We sincerely apologize for the frustration and setbacks, but we appreciate you giving us the opportunity to correct the areas of concern. If there is anything else we can do for you, please give my Customer Service Manager a call at (503) 431-2814, thank you."
Frequently asked questions about DaBella
How is DaBella rated?
DaBella has a 4.3 star rating with 978 reviews.
When is DaBella open?
DaBella is closed now. It will open tomorrow at 7:00 a.m.